
Ratings & Reviews for CRAFTSMAN 24 -Piece Metric and standard (SAE) Mechanics Tool Set (no case)
Ratings may include incentivized customer reviews.
What Customers Are Saying
Customers overwhelmingly praise these tools for exceptional durability, solid build quality, and comfortable ergonomic design. Many highlight smooth ratcheting action, chrome plating, and precise 72-tooth mechanisms ideal for tight spaces. The lifetime warranty drives strong brand loyalty, with reviewers citing decades-old tools still performing reliably. A small number report isolated failures like ratchets breaking after limited use or inconsistent quality compared to older models, though most consider these concerns outweighed by overall reliability and warranty protection.
Customer review summary generated by AI, including incentivized reviews.There the best for Christmas gifts
Would RecommendI like the product
From 298 -Piece Metric and standard (SAE) Mechanics Tool Set (no case) Verified Purchaser
A great tool for a great price.
Would RecommendIt came in handy for those hard to reach jobs.
From 72 -Tooth 1_SLASH_2-in Drive Full polish Handle Flexible Head Ratchet Verified Purchaser
yep
Would Recommendgot it
Quality tool
Would RecommendGood product
From 72 -Tooth 3_SLASH_8-in Drive Full polish Handle Ratchet Verified Purchaser
Organization
Would RecommendFantastic set but it came in lightweight thin plastic container. I purchased the Versistack Tradestack box to go with it but the craftsman socket holder doesn't fit in it.
ratchet
Would RecommendReplacement for old broking
Bad transparency
You guys had a security breach and didnt let customers know. So my account infornation got stolen and used to purchase this item. Nice job
From 67 -Piece Metric and standard (SAE) Mechanics Tool Set (no case) Verified Purchaser
Works great
Works as it should
From 72 -Tooth 1_SLASH_2-in Drive Full polish Handle Flexible Head Ratchet Verified Purchaser
Tiny for Tight Spots
Would RecommendPerfect size for tight spots. We were able to change out the passenger side blend door actuator in our vehicle with this tiny socket wrench. That back screw is in a tight spot.
From 72 -Tooth 1_SLASH_4-in Drive Full polish Handle Ratchet Verified Purchaser
So disappointing
Would Not RecommendI have been an auto mechanic for over 40 years and used nothing but craftsman tools. I purchased this ratchet without hesitation and during the second usage it locked up and i can't free it up. Now I see all the one star reviews for the same issue. Come on craftsman your better than this.
Hello Toolguy60. I appreciate your feedback on the CRAFTSMAN 72-Tooth 3/8-in Drive Comfort Grip Handle Ratchet CMMT99428 and I'm sorry to hear th...

good quality ratchet
Would Recommendthe handle fits my hand perfectly and ratchet is smooth.
From 72 -Tooth 3_SLASH_8-in Drive Chrome Handle Ratchet Verified Purchaser
Dear Valued Lowe's Customer, to better answer your question, please contact the Lowe's customer service department at 800-445-6937 call any d...