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36.5-in H 4 -Drawers Rolling Black Wood Portable Work Bench

Ratings & Reviews for CRAFTSMAN 36.5-in H 4 -Drawers Rolling Black Wood Portable Work Bench

4.1
113
Review
 4.1 out of 5
113 Reviews


84% Recommend this product

Ratings may include incentivized customer reviews.

What Customers Are Saying

The Craftsman rolling workbench features a sturdy, durable construction with a solid wood top and smooth-gliding drawers. It offers ample storage space with deep drawers. While some customers praised the product's value, especially when purchased on sale, others reported issues with drawer alignment, locking mechanisms, and product quality not meeting expectations. There were also concerns about potential shipping damage.

Customer review summary generated by AI, including incentivized reviews.
113 Customer Reviews

Drawers are smooth and the castors are adequate

Would Recommend

The size was perfect for my needs as I was able to eliminate waste

January 2, 2026
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Pros and Cons

Would Recommend

Pros: Solid value for $199 (on sale at Christmas). Easy to Assemble. Comes with liner for each drawer. Doors close smoothly. Casters are solid and work well. Cons: Doors do not pull out smoothly. They basically require two hands to open due to a weird "hitch" when about 3 inches open. My drawer handles were all angled out. That may be the reason. It is possible they aren't supposed to be. Were it not difficult to return, I would have considered it. Packaging is beyond terrible. I strongly...

January 2, 2026
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Response from Craftsman

Hello Yimmie, Thank you for your feedback on the CRAFTSMAN 37-in L x 36.5-in H 4 -Drawers Rolling Black Wood Portable Work Bench CMST98278BK. Your fe...

CraftsmanMarch 12, 2026

Craftsman

Just don’t let me them deliver it

Would Recommend

My husband loves it . Just make sure to look at it

January 1, 2026
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LOWES DAMAGES THE PRODUCT

Would Not Recommend

AVOID LOWES AT ALL COSTS IF YOU CAN, HORRIBLE CUSTOMER SERVICES

December 31, 2025
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Response from Craftsman

Hello, valued Lowe's customer. Thank you for taking the time to provide your feedback. I am sorry that you had a negative experience with CRAFTS...

CraftsmanJanuary 2, 2026

Craftsman

Nice

Would Recommend

Relatively easy to install the casters and handle. Metal seems cheaper than in the past with Craftsman tool boxes. Overall still a nice and functional tool box.

December 31, 2025
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Great price, great quality

Would Recommend

Plenty of room, drawers have soft close and I love the butcher block top that came with it!

December 31, 2025
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Inferior material used in the product.

Craftsman Tool chests these days are not near the quality they used to be 15 or more years ago. They appear to be using thinner material thus making them more susceptible to being damaged in shipping as mine was. I repaired it in about an hour. I doubt it could handle the load of tools that an older one could due to the thinner material. I’m not using this for tools. I am however using this for a cooking surface in a granny house in my backyard. The drawers are strong enough for pots and pans an...

December 30, 2025
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Nice roll-around workbox

Would Recommend

Item was not damaged in the original packaging. Easy to assemble, just turn upside down and put the wheels on. Worktop is nice and I'm happy to have full length drawers on this one instead of the half and half. I wish it came in Red!

December 29, 2025
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Dented

Would Recommend

Product came dented up through delivery. Husband said do not return it.

December 29, 2025
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Response from Craftsman

Hello Jenn and thank you for taking the time to provide your feedback. I am sorry that you had a negative experience with CMST98278BK CRAFTSMAN 40.3-...

CraftsmanJanuary 6, 2026

Craftsman

Good size and price.

Would Recommend

Exactly what I wanted. Light duty but lightweight , well built and great for home.

December 28, 2025
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Great work space!

Product came through fed ex and it was properly packaged. The box was a little worn due to its size but inside the item was undamaged. I love the size and durability of the worktop and there is a lot of drawer space. The drawers come out smoothly and the wheels are perfectly balanced and not too loose. It was a gift for someone else so I won’t get much use but they sure loved it when they saw it!

December 28, 2025
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Worth it

Would Recommend

Quality product at good price.

December 27, 2025
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Size

This was just the right size. Not too big or too small. Perfect working space for home projects.

December 27, 2025
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4 out of 4 arrived damaged (shipped to home)

Would Not Recommend

4 out of 4, CRAFTSMAN 40.3-in L x 36.5-in H 4 -Drawers Rolling Black Wood Portable Work Benches arrived damaged. Packaging is very poor and allows for damage. You would think with the amount of reviews outlining this issue, Lowe’s would take action with their supplier. My experience with this order will cause me to never order from Lowe’s again.

December 24, 2025
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Response from Craftsman

Hello PercyG and thank you for taking the time to provide your feedback. I am sorry that you had a negative experience with CMST98278BK CRAFTSMAN 40....

CraftsmanDecember 30, 2025

Craftsman

Picked up in store

Would Recommend

Didn't have any damage issues. At the $250 price I paid, it is a fantastic toolbox and I haven't seen a better toolbox at this price in years. The wheels are annoying to install. I'd have been happier if the wheels' attachment plates extended to where the holes are not blocked by the wheel (not a problem for the casters which can be positioned out of the way, only for the fixed wheels). The wood top is not attached to the toolbox. There are two holes in the top of the toolbox which could have...

December 20, 2025
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Honestly, yikes

Would Not Recommend

It's not that I wouldn't recommend the product, because my family has used their tools & products since the 80s with no issues at all. It's more so that I wouldn't recommend buying any large item from Lowe's and choosing the shipping option. Since this product wasn't available at any store within an hour of me, I chose to gamble and disregard other reviews that advise not to have anything shipped... and boy did that bite me in the rear. The website advertised a specific delivery date, but it cam...

December 13, 2025
Verified Purchaser
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Response from Craftsman

Dear Valued Lowe's Customer, to better answer your question, please contact the Lowe's customer service department at 800-445-6937 call any d...

CraftsmanDecember 16, 2025

Craftsman