
Ratings & Reviews for CRAFTSMAN 36.5-in H 4 -Drawers Rolling Black Wood Portable Work Bench
Ratings may include incentivized customer reviews.
What Customers Are Saying
The Craftsman rolling workbench features a sturdy, durable construction with a solid wood top and smooth-gliding drawers. It offers ample storage space with deep drawers. While some customers praised the product's value, especially when purchased on sale, others reported issues with drawer alignment, locking mechanisms, and product quality not meeting expectations. There were also concerns about potential shipping damage.
Customer review summary generated by AI, including incentivized reviews.Drawers are smooth and the castors are adequate
Would RecommendThe size was perfect for my needs as I was able to eliminate waste
Pros and Cons
Would RecommendPros: Solid value for $199 (on sale at Christmas). Easy to Assemble. Comes with liner for each drawer. Doors close smoothly. Casters are solid and work well. Cons: Doors do not pull out smoothly. They basically require two hands to open due to a weird "hitch" when about 3 inches open. My drawer handles were all angled out. That may be the reason. It is possible they aren't supposed to be. Were it not difficult to return, I would have considered it. Packaging is beyond terrible. I strongly...
Just don’t let me them deliver it
Would RecommendMy husband loves it . Just make sure to look at it
LOWES DAMAGES THE PRODUCT
Would Not RecommendAVOID LOWES AT ALL COSTS IF YOU CAN, HORRIBLE CUSTOMER SERVICES
Verified Purchaser
Hello, valued Lowe's customer. Thank you for taking the time to provide your feedback. I am sorry that you had a negative experience with CRAFTS...

Nice
Would RecommendRelatively easy to install the casters and handle. Metal seems cheaper than in the past with Craftsman tool boxes. Overall still a nice and functional tool box.
Great price, great quality
Would RecommendPlenty of room, drawers have soft close and I love the butcher block top that came with it!
Inferior material used in the product.
Craftsman Tool chests these days are not near the quality they used to be 15 or more years ago. They appear to be using thinner material thus making them more susceptible to being damaged in shipping as mine was. I repaired it in about an hour. I doubt it could handle the load of tools that an older one could due to the thinner material. I’m not using this for tools. I am however using this for a cooking surface in a granny house in my backyard. The drawers are strong enough for pots and pans an...
Nice roll-around workbox
Would RecommendItem was not damaged in the original packaging. Easy to assemble, just turn upside down and put the wheels on. Worktop is nice and I'm happy to have full length drawers on this one instead of the half and half. I wish it came in Red!
Dented
Would RecommendProduct came dented up through delivery. Husband said do not return it.
Hello Jenn and thank you for taking the time to provide your feedback. I am sorry that you had a negative experience with CMST98278BK CRAFTSMAN 40.3-...

Good size and price.
Would RecommendExactly what I wanted. Light duty but lightweight , well built and great for home.
Great work space!
Product came through fed ex and it was properly packaged. The box was a little worn due to its size but inside the item was undamaged. I love the size and durability of the worktop and there is a lot of drawer space. The drawers come out smoothly and the wheels are perfectly balanced and not too loose. It was a gift for someone else so I won’t get much use but they sure loved it when they saw it!
Worth it
Would RecommendQuality product at good price.
Verified Purchaser
Size
This was just the right size. Not too big or too small. Perfect working space for home projects.
4 out of 4 arrived damaged (shipped to home)
Would Not Recommend4 out of 4, CRAFTSMAN 40.3-in L x 36.5-in H 4 -Drawers Rolling Black Wood Portable Work Benches arrived damaged. Packaging is very poor and allows for damage. You would think with the amount of reviews outlining this issue, Lowe’s would take action with their supplier. My experience with this order will cause me to never order from Lowe’s again.
Hello PercyG and thank you for taking the time to provide your feedback. I am sorry that you had a negative experience with CMST98278BK CRAFTSMAN 40....

Picked up in store
Would RecommendDidn't have any damage issues. At the $250 price I paid, it is a fantastic toolbox and I haven't seen a better toolbox at this price in years. The wheels are annoying to install. I'd have been happier if the wheels' attachment plates extended to where the holes are not blocked by the wheel (not a problem for the casters which can be positioned out of the way, only for the fixed wheels). The wood top is not attached to the toolbox. There are two holes in the top of the toolbox which could have...
Honestly, yikes
Would Not RecommendIt's not that I wouldn't recommend the product, because my family has used their tools & products since the 80s with no issues at all. It's more so that I wouldn't recommend buying any large item from Lowe's and choosing the shipping option. Since this product wasn't available at any store within an hour of me, I chose to gamble and disregard other reviews that advise not to have anything shipped... and boy did that bite me in the rear. The website advertised a specific delivery date, but it cam...
Verified Purchaser
Dear Valued Lowe's Customer, to better answer your question, please contact the Lowe's customer service department at 800-445-6937 call any d...

Hello Yimmie, Thank you for your feedback on the CRAFTSMAN 37-in L x 36.5-in H 4 -Drawers Rolling Black Wood Portable Work Bench CMST98278BK. Your fe...