Ratings may include incentivized customer reviews.
What Customers Are Saying
Customers praise the tool's simplicity for basic indoor projects like hanging pictures, with many finding the clear laser line and ease of use highly valuable. However, a substantial portion report persistent calibration problems, with the laser frequently not staying truly level or drifting out of alignment after short-term use. Build quality concerns also emerge, including a weak magnetic base, short bubble level, and fragile construction. Despite these durability and accuracy issues, most customers find it worthwhile for straightforward household tasks, though those requiring precision should consider alternatives.
Customer review summary generated by AI, including incentivized reviews.Good laser, poor design
Would Not RecommendI have gotten two of these because the pins keep breaking after the second or third use and there’s no way to get just the pin mount.
From craftsman.com
Pin Broken, Looking for New One
[This review was collected as part of a promotion.] I have this level and it worked great, but the pin on the magnet broke off and now it is useless to me. I tried searching for how to buy a new pin, but it appears it doesn't exist. Craftsman, are you able to help here?
From craftsman.com
Hello mlein50, I appreciate your feedback on the CRAFTSMAN® 15 Ft. Wall Mount Laser CMHT77634, and I'm sorry to hear the Pin Broken, Looking for a new...
The wall mount push pin is cheaply made
[This review was collected as part of a promotion.] The level worked good. But the push pin broke after the first use. There is no replacement for the pin. It’s kind of a good one time use.
From craftsman.com
Hello. We appreciate your feedback on the CMHT77634. We are sorry to hear that you are having problems with your tool. Your satisfaction is our top pr...
Poor quality- single use and broken.
Would Not Recommend[This review was collected as part of a promotion.] Very poor quality. The pin broke after one use and after a month of storage I pulled it out and now it doesn’t work at all. Fresh batteries- nope. Cleaned contacts- nope. Switch seems cheap and probably broke but I’m done with it. Item is only a year old. Please stop putting the craftsman name on junk.
From craftsman.com
Hello Not Tony, I appreciate your feedback on the CMHT77634 15ft Wall Mounted Laser and I'm sorry to hear it is broken. Your satisfaction is our top p...
Hello, I appreciate your feedback on CMHT77634 and I am sorry to hear of the issues you have experienced. Your satisfaction is our top priority. We wi...
Don't recommend
Would Not Recommend[This review was collected as part of a promotion.] I bought this about 2 years ago and worked great. Pulled it out and it is now dead. Nothing. I expect a product like this to work more than once. I'm sure there is no warranty. Tried to pull it up and it kept looping me around on this site. Frustrating
From craftsman.com
Hello Snack, I appreciate your feedback on the 15 ft Wall Mount Laser CMHT77634, and I'm sorry to hear it stopped working. This is not the kind of per...
Cheap, flawed construction
Would Not RecommendWorked well for a while. After about a year (just after the warranty expired) the laser has come out of alignment and no longer projects a straight line parallel to the device. After opening it up I found that there is nothing but an extremely thin layer of glue holding the laser in place within the housing. Apparently a slight jostle is all it takes to break the glue and throw the whole device out of alignment, making it worse than useless. Save your money.
Verified Purchaser
Hello, Wintermute, I appreciate your feedback on the CRAFTSMAN 15-ft Red Line Generator Laser Level CMHT77634 and I'm sorry to hear the laser has...
Cheap parts
Would Not RecommendThe pin that you push into the wall is flimsy, will bend when you go to push it in. There are no replacement pins available. Used 2 times now unable to use. Expected more from the Craftsman name.
From craftsman.com
Hello, We appreciate your feedback and we are sorry to hear the issues that you are having with your unit. We have reached out to you via email at the...
Ease & Convenience
Would RecommendThis is perfect for attaching and aligning things to a wall
Verified Purchaser
False advertising
Would Not RecommendIt does nothing the description on your site said it does
Verified Purchaser
Dear Valued Lowe's Customer, to better address your concern, please contact the Lowe's customer service department at 800-445-6937 call any d...
laser
Would Recommendworks great for my needs at home.
Verified Purchaser
Works
Works great
Verified Purchaser
Frustrated
Would RecommendI had this device less than 3 months and the pin needle for the dial wall mount broke. I can’t find anywhere that will replace it.
From craftsman.com
Hello Thank you for taking the time to provide your feedback on the unit. This is not the kind of performance we expect from our products and we would...
Great price
Works great to line up studs
Verified Purchaser
Does it work like you would think it would.
Would Not RecommendI like the idea of being able to attach this to a wall but the first time I tried to attach it to the wall the nail bent and made it useless.
Verified Purchaser
Hello Dubieswife Thank you for taking the time to provide your feedback. I'm sorry you weren't pleased with the Red 15-ft Indoor Line Beam ...
Not Useful At all
Would Not RecommendThis wasn’t helpful at all. I purchased it to help me properly align the wallpaper to make sure it wasn’t crooked. The laser only was visible at the baseboard and not on the actual wall, no matter how close or far I had it from the wall.
Verified Purchaser
Hello. Thank you for taking the time to provide your feedback. Your feedback is valuable as we take into consideration every piece of feedback that w...
Hello Kurt, I appreciate your feedback on the wall mount laser and I'm sorry to hear you are having issues. Your satisfaction is our top priority. We ...