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Ultra Max Water Filter Dispenser Gray Plastic Water filter pitcher

Ratings & Reviews for Brita Ultra Max Water Filter Dispenser Gray Plastic Water filter pitcher

4.6
2227
Review
 4.6 out of 5
2227 Reviews


95% Recommend this product

Ratings may include incentivized customer reviews.

What Customers Are Saying

The Brita Ultramax water dispenser is praised for its large capacity, which allows users to go longer between refills, and the great taste and quality of the filtered water it provides. Many customers report drinking more water since getting the dispenser and appreciate the convenience of having cold, filtered water readily available. However, some users have experienced issues such as leaks, difficulty cleaning, and problems with the spigot or filter. Overall, the dispenser is widely regarded as an excellent investment that saves money and reduces plastic waste compared to buying bottled water.

Customer review summary generated by AI, including incentivized reviews.
2227 Customer Reviews

Specs

Would Not Recommend

There are no meaningful specs! A %-age reduction is meaningless. Reduction from what level?

March 17, 2026

From brita.com

LEAKS! DO NOT BUY!

Would Not Recommend

Has the typical leak problem. Worked well for a month, consistent leaking from the spigot ever since. No amount of tightening, adjusting, etc can fix it. Very disappointing, and wish I had read the reviews before buying. Everyone seems to have a huge problem with leaks from the dispenser models.

March 6, 2026

From brita.com

Response from Shannon from The Brita Team

Thank you for trying our UltraMax Dispenser and for sharing your experience, Jay. We take quality seriously and are sorry to hear that it leaked at th...

Shannon from The Brita TeamMarch 18, 2026

Good water and holds a great amount of water

Would Recommend

Water tastes great and fills quickly. Saves me money on water bottles

March 4, 2026
From Ultra Max Water Filter Dispenser Gray Plastic Water filter pitcher Verified Purchaser
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This IS the water dispenser to buy!

Would Recommend

I just bought my second Brita Ultra Max water dispenser. The first one I bought was at least 10 years ago (and maybe closer to 15 years ago); the spigot broke off. Figuring how many times a day I used the dispenser, that is over 40,000 flips of the spigot...not bad! :) The first dispenser still holds/filters water so I still use it as a back-up. The new one I just bought is identical in size and color to my first pitcher and works like a dream!. I have not had any problems with either of th...

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Not good

Would Not Recommend

Worked great and then after about a month or two started leaking. It leaks a lot, we have woken up to the floor soaking wet multiple times now. We have to angle it into the kitchen sink. Very frustrating

February 6, 2026

From brita.com

Response from Alexandrea from The Brita Team

Oh no, Reba! We're sorry about the leaking you experience while using our Ultramax Dispenser, and we appreciate you for letting us know. So we can len...

Alexandrea from The Brita TeamFebruary 12, 2026

Still doing it's thing!

Would Recommend

I have had zero problems with this water dispenser and I have had it for years! No leaking. At. All. Love the water taste and slim fit for the refrigerator.

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Constantly leaks

Would Not Recommend

Constantly leaks. Utter garbage. Apparently I have to type more even though there is nothing more to say. Even this website is garbage 😞

December 13, 2025

From brita.com

Response from Shannon from The Brita Team

Thanks for sharing your experience with our UltraMax Dispenser. We're sorry to hear it leaked and would like to assist you directly. Please call our t...

Shannon from The Brita TeamDecember 22, 2025

Good size

Would Recommend

Nice and big, fits well in my fridge, havent had any problems with leaking out of dispenser

October 18, 2025
From Ultra Max Water Filter Dispenser Gray Plastic Water filter pitcher Verified Purchaser
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Very bad leakage

Would Not Recommend

I have had four of these in the last two years. Every one of them has leaked all over my fridge after a few months. I had a previous version of this dispenser that lasted 20 years. I replaced it when I bought a smaller fridge because it was wider than I wanted. I wish I had kept it. It would be worth the space to not have floods in my fridge every few months.

October 11, 2025

From brita.com

Response from Shannon from The Brita Team

Thank you for your continued loyalty, Ade. We noticed your post and are very sorry to hear about the issue you experienced with our UltraMax Dispenser...

Shannon from The Brita TeamOctober 14, 2025

Doesn't work with Elite Filter

I purchased this and added the extra filtering with the Elite filter. However, the filter doesn't fit suggly in the space and so water is leaking around the sides and not getting filtered. The website says this filter works for all models. Not sure what the problem is. I texted customer service and they said to firming push the filter in, which I did. Same problem continues.

September 15, 2025

From brita.com

Response from The Brita Team

Hi there, we appreciate you letting us know what’s happening with our Ultramax Dispenser and Elite filter. We’re sorry for the trouble with water bypa...

The Brita TeamSeptember 17, 2025

Slim Profile

Would Recommend

I like that this filter is a simple profile and Dow at take up too much counter space.

September 14, 2025
From Ultra Max Water Filter Dispenser Gray Plastic Water filter pitcher Verified Purchaser
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IT BROKE! BUT I BOUGHT IT AGAIN?????

Would Recommend

THE SPIGOT TAB BROKE AND IT ONLY DISPENSED A TRICKLE! Why am I giving it 5 star? Cause this critical failure of the Brita happened after almost a decade of it being my families main water supply. This thing was a wedding gift and has lasted 4 moves, 3 cats trying to kill it mufasa/scar style, 2 toddlers that have no strength control while practicing filling up their cups, and everything else. When it broke we IMMEDIATELY went out and bought it again! Love this dang thing and definitely worth ev...

September 13, 2025

From brita.com

Dripping Spout.

Love this Brita, but it quickly started dripping and leaking in our fridge just 5 months after buying.

August 28, 2025

From brita.com

Response from The Brita Team

Hi, thank you for sharing your experience with our Ultramax Dispenser. We’re glad to hear you’ve enjoyed using it, but we’re sorry the spout began lea...

The Brita TeamAugust 29, 2025

Horrible

Mines is broke after two weeks of me buying it it leaks extremely bad smh

August 25, 2025

From brita.com

Response from Monique from The Brita Team

Oh no, Kiya. You certainly can't enjoy the filtered life like this, and we're sorry this happened with your UltraMax Dispenser. So we may discuss this...

Monique from The Brita TeamAugust 26, 2025

I bought this because I liked the idea of having fresh, clean cold water all the time in my fridge. It would have been great if it didn't drip water every 5 second. The water drops have to be collected by a bowl under it. A waste of time. I would never tell anyone to buy it.

August 24, 2025

From brita.com

Response from Monique from The Brita Team

Sally Sue, thanks for sharing your review. Sorry to hear your UltraMax Dispenser is leaking. That's definitely not what we want for you, and we want t...

Monique from The Brita TeamAugust 26, 2025

Spigot constantly dripping

I bought the Brita water filter dispenser only 6 months ago and the spigot is constantly dripping. I have to put a cup under the spigot to prevent everything getting all wet. Either the spigot is defective or just plain back design. Not worth the price or headache of it.

August 12, 2025

From brita.com

Response from The Brita Team

Hi there, and thanks for letting us know about our Ultramax Dispenser. We’re sorry to hear the spigot has been dripping after only six months, and we’...

The Brita TeamAugust 14, 2025

Disappointed in the Flaws

I bought this dispenser at the end of May 2025. Over the past few weeks, the spout has been leaking all over my fridge. I am very disappointed that this product failed after less than three months. It seems that at a minimum, if you know that the spout is a point of weakness, you should either fix your design OR offer replacement parts so that I do not have to try to figure out how to have safe drinking water in my last few weeks of pregnancy.

August 4, 2025

From brita.com

Response from Monique from The Brita Team

Thanks for sharing your feedback. We're sorry to hear you experienced leaking from the spigot of our UltraMax Dispenser. We understand how frustrating...

Monique from The Brita TeamAugust 5, 2025

New house - new Brita

This larger Brita still fit on a shelf in my fridge and has the convenience of a spout. It only needs to be taken out of the fridge when it needs refilling. Very happy with it.

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Disappointed – Leaking Spout and Cracked Base

I really wanted to like this Ultramax 27-cup dispenser, but I’m very disappointed with the quality. The spout started leaking not long after I began using it, and now the bottom is cracking, which is also causing water to leak. I expected this product to last much longer, especially from a trusted brand.

July 22, 2025

From brita.com

Response from Monique from The Brita Team

Steph, thanks for sharing your review. We're sorry to hear you experienced leaking from the spigot of your UltraMax Dispenser, and we'd like to lend a...

Monique from The Brita TeamJuly 23, 2025