
Ratings & Reviews for Brita Ultra Max Water Filter Dispenser Gray Plastic Water filter pitcher
Ratings may include incentivized customer reviews.
What Customers Are Saying
The Brita Ultramax water dispenser is praised for its large capacity, which allows users to go longer between refills, and the great taste and quality of the filtered water it provides. Many customers report drinking more water since getting the dispenser and appreciate the convenience of having cold, filtered water readily available. However, some users have experienced issues such as leaks, difficulty cleaning, and problems with the spigot or filter. Overall, the dispenser is widely regarded as an excellent investment that saves money and reduces plastic waste compared to buying bottled water.
Customer review summary generated by AI, including incentivized reviews.Specs
Would Not RecommendThere are no meaningful specs! A %-age reduction is meaningless. Reduction from what level?
From brita.com
LEAKS! DO NOT BUY!
Would Not RecommendHas the typical leak problem. Worked well for a month, consistent leaking from the spigot ever since. No amount of tightening, adjusting, etc can fix it. Very disappointing, and wish I had read the reviews before buying. Everyone seems to have a huge problem with leaks from the dispenser models.
From brita.com
Good water and holds a great amount of water
Would RecommendWater tastes great and fills quickly. Saves me money on water bottles
From Ultra Max Water Filter Dispenser Gray Plastic Water filter pitcher Verified Purchaser
This IS the water dispenser to buy!
Would RecommendI just bought my second Brita Ultra Max water dispenser. The first one I bought was at least 10 years ago (and maybe closer to 15 years ago); the spigot broke off. Figuring how many times a day I used the dispenser, that is over 40,000 flips of the spigot...not bad! :) The first dispenser still holds/filters water so I still use it as a back-up. The new one I just bought is identical in size and color to my first pitcher and works like a dream!. I have not had any problems with either of th...
Not good
Would Not RecommendWorked great and then after about a month or two started leaking. It leaks a lot, we have woken up to the floor soaking wet multiple times now. We have to angle it into the kitchen sink. Very frustrating
From brita.com
Oh no, Reba! We're sorry about the leaking you experience while using our Ultramax Dispenser, and we appreciate you for letting us know. So we can len...
Still doing it's thing!
Would RecommendI have had zero problems with this water dispenser and I have had it for years! No leaking. At. All. Love the water taste and slim fit for the refrigerator.
Constantly leaks
Would Not RecommendConstantly leaks. Utter garbage. Apparently I have to type more even though there is nothing more to say. Even this website is garbage 😞
From brita.com
Thanks for sharing your experience with our UltraMax Dispenser. We're sorry to hear it leaked and would like to assist you directly. Please call our t...
Good size
Would RecommendNice and big, fits well in my fridge, havent had any problems with leaking out of dispenser
From Ultra Max Water Filter Dispenser Gray Plastic Water filter pitcher Verified Purchaser
Very bad leakage
Would Not RecommendI have had four of these in the last two years. Every one of them has leaked all over my fridge after a few months. I had a previous version of this dispenser that lasted 20 years. I replaced it when I bought a smaller fridge because it was wider than I wanted. I wish I had kept it. It would be worth the space to not have floods in my fridge every few months.
From brita.com
Thank you for your continued loyalty, Ade. We noticed your post and are very sorry to hear about the issue you experienced with our UltraMax Dispenser...
Doesn't work with Elite Filter
I purchased this and added the extra filtering with the Elite filter. However, the filter doesn't fit suggly in the space and so water is leaking around the sides and not getting filtered. The website says this filter works for all models. Not sure what the problem is. I texted customer service and they said to firming push the filter in, which I did. Same problem continues.
From brita.com
Hi there, we appreciate you letting us know what’s happening with our Ultramax Dispenser and Elite filter. We’re sorry for the trouble with water bypa...
Slim Profile
Would RecommendI like that this filter is a simple profile and Dow at take up too much counter space.
From Ultra Max Water Filter Dispenser Gray Plastic Water filter pitcher Verified Purchaser
IT BROKE! BUT I BOUGHT IT AGAIN?????
Would RecommendTHE SPIGOT TAB BROKE AND IT ONLY DISPENSED A TRICKLE! Why am I giving it 5 star? Cause this critical failure of the Brita happened after almost a decade of it being my families main water supply. This thing was a wedding gift and has lasted 4 moves, 3 cats trying to kill it mufasa/scar style, 2 toddlers that have no strength control while practicing filling up their cups, and everything else. When it broke we IMMEDIATELY went out and bought it again! Love this dang thing and definitely worth ev...
From brita.com
Dripping Spout.
Love this Brita, but it quickly started dripping and leaking in our fridge just 5 months after buying.
From brita.com
Hi, thank you for sharing your experience with our Ultramax Dispenser. We’re glad to hear you’ve enjoyed using it, but we’re sorry the spout began lea...
Horrible
Mines is broke after two weeks of me buying it it leaks extremely bad smh
From brita.com
Oh no, Kiya. You certainly can't enjoy the filtered life like this, and we're sorry this happened with your UltraMax Dispenser. So we may discuss this...
I bought this because I liked the idea of having fresh, clean cold water all the time in my fridge. It would have been great if it didn't drip water every 5 second. The water drops have to be collected by a bowl under it. A waste of time. I would never tell anyone to buy it.
From brita.com
Sally Sue, thanks for sharing your review. Sorry to hear your UltraMax Dispenser is leaking. That's definitely not what we want for you, and we want t...
Spigot constantly dripping
I bought the Brita water filter dispenser only 6 months ago and the spigot is constantly dripping. I have to put a cup under the spigot to prevent everything getting all wet. Either the spigot is defective or just plain back design. Not worth the price or headache of it.
From brita.com
Hi there, and thanks for letting us know about our Ultramax Dispenser. We’re sorry to hear the spigot has been dripping after only six months, and we’...
Disappointed in the Flaws
I bought this dispenser at the end of May 2025. Over the past few weeks, the spout has been leaking all over my fridge. I am very disappointed that this product failed after less than three months. It seems that at a minimum, if you know that the spout is a point of weakness, you should either fix your design OR offer replacement parts so that I do not have to try to figure out how to have safe drinking water in my last few weeks of pregnancy.
From brita.com
Thanks for sharing your feedback. We're sorry to hear you experienced leaking from the spigot of our UltraMax Dispenser. We understand how frustrating...
New house - new Brita
This larger Brita still fit on a shelf in my fridge and has the convenience of a spout. It only needs to be taken out of the fridge when it needs refilling. Very happy with it.
From Ultra Max Water Filter Dispenser Gray Plastic Water filter pitcher Verified Purchaser
Disappointed – Leaking Spout and Cracked Base
I really wanted to like this Ultramax 27-cup dispenser, but I’m very disappointed with the quality. The spout started leaking not long after I began using it, and now the bottom is cracking, which is also causing water to leak. I expected this product to last much longer, especially from a trusted brand.
From brita.com
Steph, thanks for sharing your review. We're sorry to hear you experienced leaking from the spigot of your UltraMax Dispenser, and we'd like to lend a...
Thank you for trying our UltraMax Dispenser and for sharing your experience, Jay. We take quality seriously and are sorry to hear that it leaked at th...