Ratings may include incentivized customer reviews.
What Customers Are Saying
Customers overwhelmingly praise this cooker for exceptional rice and risotto performance, with the built-in stirring arm delivering perfectly cooked results every time. Most appreciate its six versatile functions—rice, risotto, pasta, slow cook, sauté, and keep warm—which replace multiple appliances and save kitchen space. The non-stick coating and intuitive design make cleanup effortless and operation simple. However, some users report reliability issues, including heating failures and sensor malfunctions after initial use. Despite these concerns, most customers consider it an excellent all-in-one kitchen solution.
Customer review summary generated by AI, including incentivized reviews.Returning after one use
Would Not RecommendThis rice cooker worked one time. The second time the control switch wouldn’t stay down, finally did but then the cook and the warm light both went out.
From blackanddeckerappliances.com
Good if the booklet was better
Would Recommend[This review was collected as part of a promotion.] It didn't come with rice scoop. The directions are somewhat confusing and not enough directions or tips.
From blackanddeckerappliances.com
Thank you for offering your feedback regarding your Black+Decker 16-Cup Rice Cooker. I’m sorry to hear that the rice scoop was missing from the box, a...
Great features.
Would Recommend[This review was collected as part of a promotion.] I bought this BLACK+DECKER(16 cups) cooker a week ago. This rice cooker is very good. It cooks food deliciously and tasty. This rice cooker is affordable and my family loves it. We are proud to have this rice cooker as a new member of our kitchen. 😊
From blackanddeckerappliances.com
Great features.
I bought this a week ago . This rice cooker is very good. It cooks food deliciously and tasty. This rice cooker is affordable and my family loves it. We are proud to have this rice cooker as a new member of our kitchen. 😊
From blackanddeckerappliances.com
Pleased with 16-cup rice cooker
Would RecommendWorks much better than the 6-cup B&D rice cooker we bought 5 years ago. Very satisfied
From blackanddeckerappliances.com
Stylish Kitchen Essential
Would RecommendGood size for our family of five and a few guests. Steaming basket is nice to have. Eager to try out some of the included recipes.
From blackanddeckerappliances.com
Great Product
Would Recommend[This review was collected as part of a promotion.] I am so happy with this product. I would recommend others to try it.
From blackanddeckerappliances.com
Broke within 3 month
Would Not RecommendStarted to smell a burning electrical smell from the rice cooker within 3 months of purchase and the next time I used it, it completely broke and no longer works.
From blackanddeckerappliances.com
Thank you for offering your feedback regarding your Black+Decker 16-Cup Rice Cooker. I’m sorry to hear to hear of the experience you're having with yo...
Wonderful Cooker!
Would RecommendI received this as a gift to replace my old rice cooker which I never really liked. I absolutely love this one! I wish I had bought it myself sooner! The fact that it not only cooks rice but you can cook many other things in it as well as steam foods! Cleanup is a breeze and I like the way the lid handle can easily be removed for thorough cleaning. This cooker is best with rice because it completes its cycle faster than any other one I’ve had. I made a note to myself to purchase one as a gift to...
From blackanddeckerappliances.com
GREAT SIZE
Would RecommendGREAT FEATURES EASY TO USE HAVEN'T USED ENOUGH TIMES YET TO HAVE MORE EXPERIENCE.
From blackanddeckerappliances.com
lOVE MY RICE COOKER
Would RecommendThe cooker came with a recipe book which opened new ways to use my rice cooker. Never thought about making veggie soup in the cooker until now. This appliance will be my "go-to" for quick healthy meals.
From blackanddeckerappliances.com
Easy to use
Would Recommend[This review was collected as part of a promotion.] Just starting to use but enjoying so far. I’m sure will use it often.
From blackanddeckerappliances.com
I had this rice
I had this rice cooker for over 12 yrs and was one of my favorites. Definitely cooked my rice all the time perfect and easy to use as well.
From influenster.com
Perfect cooker: fast, easy and great quality
Would RecommendI received this cooked as a gift and I am very happy with it. It is very useful for me, time saver! I also had a great customer service experience. Thanks so much for the replacement parts!
From blackanddeckerappliances.com
Great features!
Would Recommend[This review was collected as part of a promotion.] I just bought a month ago and I am very happy with it!
From blackanddeckerappliances.com
Not a Big fan !
Would Not RecommendBought this steamer /rice cooker for a replacement for a Black and Decker I owned for a number of years that was Great. The old rice cooker still is in working condition, except the rice cooker bowl has a crack in it. The new replacement rice cooker used for the first time, ended up scorching the bottom of the rice. No way to adjust the time or temperature for cooking. Should have stuck with the old design. Steaming/timing works better than the direct contact of heat to the rice bowl. Not a big ...
From blackanddeckerappliances.com
Thank you for offering your feedback regarding your Black+Decker 16-Cup Rice Cooker. I’m sorry to hear of the experience you've had with your rice coo...
Rice is Mushy
Can't get this to make good rice anymore. Got it for Christmas, after a few weeks it has stopped making rice perfect. it's mush, wet and gross. No clue how to get service or warranty work. but I need a fix. When it was working, it was flawless. I would have left a 5 star review if it performed the way it was at first.
From blackanddeckerappliances.com
Thank you for offering your feedback regarding your Black+Decker 16-Cup Rice Cooker. I'm gad to hear that your rice cooker had worked well for you ini...
Awesome gadget
Would Recommend[This review was collected as part of a promotion.] I bought this last week Sunday and tried it barely a week after. Fantastic and smooth cooking. I’m loving it!
From blackanddeckerappliances.com
Mindblowing, Topnotch Quality
Would RecommendThis product is topnotch, Mind-blowing. The cooked rice is so loose, not wet or dry .. just perfect. Also, the Cooker stops on its own when rice is done (switches to warm on its own), so no need to keep hearing and remembering the cooker whistles (if u know what i mean). Finally, try Basmati Rice in this baby ... Or Pulav (with pre-cooked tadka) ... Next Level !!
From blackanddeckerappliances.com
Great rice cooker and steamer
Would Recommend[This review was collected as part of a promotion.] Received the rice cooker yesterday and used it last night. The rice was cooked perfectly and the broccoli in the tray was cooked the same. I am very pleased with my purchase. This is an excellent rice cooker for the money. Get one!
From blackanddeckerappliances.com

Hello Joey57, Thank you for taking the time to share your experience and for choosing Black + Decker. We are truly sorry to hear that your rice cooke...