Ratings may include incentivized customer reviews.
What Customers Are Saying
Customers praise the burn performance and low ash output, with many reporting consistent heat, clean burns, and minimal residue that reduces cleaning frequency. Several highlight reliable heating over years of use and good value. However, a notable group reports excessive ash and inconsistent quality between batches. A significant concern involves damaged or wet packaging, with many describing ripped bags and moisture-compromised pellets that clog equipment and render product unusable. Some customers note confusion over varying brands within the same item number. Despite packaging issues, most consider the product worthwhile for heating performance.
Customer review summary generated by AI, including incentivized reviews.not delivered, reschedule multiple times
Would Not Recommendproduct not delivered. delivery rescheduled
Bags held up in winter weather.
Worked well in our pelpro
Wood pellets
Would RecommendJust what we needed
Low ash
Would RecommendThey burn good
New brand of pellets
Would RecommendLess ash than other brands
Mostly ok but might get some stinky bags
Would Not RecommendI've been using these for about 2 years w/o issue, but recently got 10 bags with strong chemical smell. According to Google is was probably the binder used to make the pellets. It was so bad I returned 9 bags.
What you expect
Would RecommendBags were dry and in decent condition
Great product
Would RecommendWhat i needed
Sawdust
Lots of sawdust but burns clean
Hot!
Would RecommendPerfect for the wood stove or firepit
Good product for the price
Would RecommendProduct as described. Works as intended.
Excellent Product
Would RecommendHave used these pellets for a home pellet atoves for a few years now. We find the quality excellent and they compare with the more expensive pellet products.