Ratings may include incentivized customer reviews.
What Customers Are Saying
Customers overwhelmingly praise the pellets for burning cleanly, hot, and efficiently with very little ash output, with many calling them the best they've found. However, a significant portion report receiving damaged or wet bags, swollen packaging, and moisture-compromised pellets that clog augers and require frequent stove cleaning. Additional concerns include inconsistent product quality and unclear labeling of different pellet blends. Despite packaging and consistency issues, most customers find the burn performance worthwhile when pellets arrive in good condition.
Customer review summary generated by AI, including incentivized reviews.burn poorly
Would Not RecommendTerrible product. I want Green Team but they were out. This product has softwood mixed in. It burns dirty with a lot of soot and fills up the burner pot very quickly. It does not burn clean and hot. Poor substitute for Green Team. Don't buy it - waste of money.
thonk ouu
it's good
Check bags for powder content
Would RecommendA lot of powder in the bag. Cost has gone up and is expensive
new brand/package is awful
Would Not RecommendThese had been green supreme forever, they recently changed to north american pellets. The green supreme was ok. This new north american pellet won't light in my harmon stove. I've had to manually fire them to get it going. They also do not burn hot at all. I usually keep my house at 68, these struggle to hold 63.
There are several different kinds of pellet.
Would RecommendThe products were open wet, molded, and in hard clumps.
Our delivery driver was awesome!!!
Would RecommendOur delivery driver rocked! I wish we would have gotten his name! He was very nice and accommodating regarding where he put the pallets. He went above and beyond for us!
make store check twice before delivery
Would Not Recommenddamaged before delivery
Pellet stove pellets
Able to get my pellet stove running
No ash
Would RecommendHardly no ash
Buy the more expensive bag
Would Not RecommendThey work to extent but dont get as hot and cause an ashy mess. Spend the extra money for the higher quality bags
stay away
Would Not RecommendI use alot of pellets and these are by far the worst I've used low heat bag is full of saw dust inside clogged my pellets stove green supreme to me are 100% better
Worth the buy!
Would RecommendBurns hotter than most pellets on the market.
Inconsistent
Would Not RecommendThese pellets have inconsistent moisture content ,bag to bag heat output varies by a couple hundred degrees. I will not be buying these again.
Good hear
Would RecommendThese pellets burn clean. Efficient. I buy them 10-12 sacks at a time.
great pellets
Clean burning
Would RecommendEasy to open and not a lot of dust from the bags. I have used other pellets that had a lot of wood dust and this brand is very clean. They burn very clean as well. I clean my stove every other day and there is maybe a small cup of ash left over. Will be buying more again as my primary pellets.
Pellet stove fuel
Would RecommendNo issues ,burns good in our stove