I purchased this, but for some reason can't turn the knobs no matter how hard I push. I even tried loosening the screws with no luck. Is there a tri
4
Couldn't turn mine either, but then saw the answer from Kirti to use WD-40. Worked like a charm!!
Was this Answer Helpful ?I just used WD-40 on mine and it worked like a charm.
Was this Answer Helpful ?Julie, Thank you for reaching out to us regarding your Shut-off valve. I apologize for the difficulties you are having and we want to make sure you are getting the absolute most out of your Yardsmith products. If you are still having any issues please call our office at 1-877-844-8572 as we would be more than happy to help you troubleshoot.
Was this Answer Helpful ?If the black knob is inline with the faucet it is ON crosswise it is OFF. I never had any issue with the one I have. If you have your receipt or My Lowes Card return it for a replacement or refund. It might be defective.
Was this Answer Helpful ?