The trim at the top pops off almost every time we use adjust the blinds using the wand. Now one of the clips completely broke. Can we just get replacement clips? It only happens on one set of these blinds. The others are great.

I'm sorry to hear that the valance is not staying on well. Thank you for taking the time to provide us with feedback on the product. Please reach out to us at 1-800-538-6567, one of our representatives will be able to place an order for the additional valance clips. Our business hours are Monday through Friday 9:00 am to 6:00 pm eastern standard time. My apologies for any inconvenience. - Kimberly