Level Lock - Touch Edition Smart Lock Satin Nickel Smart Bluetooth Electronic Deadbolt Lock
Item #5109556 |
Model #C-L12U
INNOVATION IN A COMPACT SIZE: Small and discreet, this touch-enabled smart door lock is designed to replace your existing deadbolt while still complementing the exterior of your home.
SAFE & SECURE: Designed for peace of mind, our smart lock is fitted with advanced technology and strengthened materials; it meets ANSI Grade 1/Grade A specifications and is rated BHMA AAA for strength and security, keeping you and your home safe.
APP-ENABLED SMART LOCK: Designed to work with iOS and Android, the Level app lets you share access with friends and family, see activity history, set auto-lock and unlock, and more.
APPLE HOMEKIT COMPATIBILITY: Operate your smart lock remotely, use voice commands with Siri, and more (some features require a HomeKit hub); open the door to even more possibilities with Level Lock Touch Edition.
SIMPLE INSTALLATION: Designed to fit most standard exterior doors, Level Lock Touch Edition smart lock for home lets you upgrade your home security in no time; includes all hardware, (1) CR2 battery, (2) keys, (2) key cards and (6) screws.
HOW IT WORKS: Operate Level Lock Touch Edition with a simple touch or use the included key cards for phone-free access; lock and unlock with the Level app, pair with HomeKit for voice control, and more.
General | |||
|---|---|---|---|
Color/Finish Family | Silver | Shape | Round |
Hardware Finish | Brushed | Battery Type | CR2 |
Manufacturer Color/Finish | Satin Nickel | Number of Batteries Required | 1 |
Series Name | Lock - Touch Edition Smart Lock | Total Number of Pieces | 1 |
Type | Electronic deadbolt | Handing | Universal |
Material | Steel | Alarm Type | No alarm |
Style | Modern | Number of Keyfobs Included | 0 |
Package Quantity | 1 | Interior Handle Type | Turn piece |
Package Type | Single pack | Bolt Type | Both |
Dimensions | |||
|---|---|---|---|
Backset Size | Adjustable | Fits Door Thickness | 1-3/4-in to 2-in |
Bore Size | 2-1/8-in | Projection Measurement | 1-in |
Edge Bore Size | 1-in | Projection (Inches) | 3.6875 |
Features | |||
|---|---|---|---|
Alarm Included | No | Keypad Included | No |
Batteries Included | Yes | Keyway | SC-1 |
Biometric Lock | No | Latch Style | Adjustable latch |
Built-In Z-Wave | No | Lighted Keypad | No |
Commercial/Residential | Residential | Touchscreen | No |
Cylinders | Single cylinder | Voice Controlled | No |
Compatibility | |||
|---|---|---|---|
App Compatibility | Yes | Works with iOS | Yes |
Bluetooth Compatibility | Yes | Works with SmartThings | No |
Built-In Zigbee | No | Works with the Google Assistant | No |
Smart Compatible | Yes | Works with Vera | No |
Wi-Fi Compatibility | No | Works with Wink | No |
Works with Amazon Alexa | No | For Use with Mobile Homes | No |
Works with Android | Yes | For Use with Entry Door | Yes |
Works with Apple HomeKit | Yes | ||
Warranty | |||
|---|---|---|---|
Warranty | 2-year | ||
Certifications | |||
|---|---|---|---|
ANSI/BHMA Security Grade | Grade 1 (Best) | CA Residents: Prop 65 Warning(s) | No |
Miscellaneous | |||
|---|---|---|---|
UNSPSC | 46171500 | ||
Check out the Best Selling Electronic Door Locks on Lowes.com
Ratings may include incentivized customer reviews.
What Customers Are Saying
The smart lock has a mix of positive and negative feedback. Customers praise its sleek design, easy installation, and convenient features like touch-to-unlock and mobile app control. However, many report reliability and performance issues, such as inconsistent touch-to-unlock, short battery life, and connectivity problems. Some customers experienced complete lock failure. While the lock offers an innovative solution, the execution seems lacking in reliability and user experience for some users.
Customer review summary generated by AI, including incentivized reviews.Great and easy to set up
Discounted
From Lock Touch Edition Smart Lock Matte Black Smart Bluetooth Electronic Deadbolt Lock Verified Purchaser
Finicky
Has to be installed perfectly. No margin for error. Opening up the package one of my locks became stuck. I now have a defunct lock I bought that simply can’t be installed. Super big packaging and design glitch
From Lock Touch Edition Smart Lock Matte Black Smart Bluetooth Electronic Deadbolt Lock
Bought second and a spare due to great price.
Have used the original for a couple of years now, works pretty well. Installation was a little problematic, but that was more the door frame than the lock.
From Lock Touch Edition Smart Lock Matte Black Smart Bluetooth Electronic Deadbolt Lock Verified Purchaser
Favorite Smart Lock
Works as described. Needs a bridge for nfc cards to work.
From Lock Touch Edition Smart Lock Matte Black Smart Bluetooth Electronic Deadbolt Lock Verified Purchaser
Honestly sucks
Doesn’t work well
From Lock Touch Edition Smart Lock Matte Black Smart Bluetooth Electronic Deadbolt Lock Verified Purchaser
Thank you for taking the time to share your feedback. We’re sorry to hear that your experience hasn’t been a positive one, and we’d appreciate the op...

Good product with a few minor quirks
BLUF: Overall, works as advertised Pros: - provides an affordable and mostly reliable remote, app, or rfid card locking/unlock - Very affordable - Good phone app interface, easy to use Cons: - deadbolt mechanism must be perfectly set into door frame for automatic locking to work (not impossible to install but was time consuming for me) - Poor battery life, no constant power options drags this rating below a 5. -product is advertised as a “fingerprint scan” lock, but it’s really a “t...
From Lock Touch Edition Smart Lock Matte Black Smart Bluetooth Electronic Deadbolt Lock Verified Purchaser
Thank you for your feedback and for sharing your experience with the Level Lock. We’re glad to hear it’s working well overall and appreciate your ins...

Buyer Beware
Product does not work as advertised. It is a very cumbersome product and I regret buying it.
From Lock Touch Edition Smart Lock Matte Black Smart Bluetooth Electronic Deadbolt Lock Verified Purchaser
Thank you for sharing your feedback. We’re sorry to hear that your experience didn’t meet your expectations.
Please feel free to reach out...

Extremely disappointing, especially for the money
Purchased this lock seven months ago now, had problems from the start. I have over 30 emails back and forth with customer support, have uninstalled and reinstalled the lock no less than 6 times now. It worked sometimes early on, then would just stop. It would sometimes tear through batteries, sometimes they would last. But there was always something wrong - you fix one thing and something else stops working. I repeatedly asked customer service for a refund and return, and was always delayed to '...
From Lock - Touch Edition Smart Lock Satin Chrome Smart Bluetooth Electronic Deadbolt Lock Verified Pro
Thank you for taking the time to share your experience with our lock. We’re truly sorry to hear about the ongoing issues you’ve faced and the frustra...

Amazing product
I like that it’s standard size and fits in the doors pre-cut holes.
From Lock - Touch Edition Smart Lock Satin Chrome Smart Bluetooth Electronic Deadbolt Lock Verified Purchaser
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Thanks for sharing your experience. We are really sorry to hear your lock arrived stuck and that the packaging caused issues. We know how frustrating...