Repair or Replace - What You Need to Know
Several factors go into deciding whether to repair or replace an appliance: Is the appliance under warranty? How old is the appliance? Is it worth the cost of repair? These and more are all questions to take into consideration before repairing or replacing an appliance.
Check your owner’s manual. If your appliance is still relatively new, your warranty should cover the replacement of major parts. Replacement parts are usually available for at least 10 years after the appliance was manufactured. Remember that your warranty may treat parts and labor costs differently.
Get an expert on the phone. Contact Lowe's or your appliance manufacturer’s customer service. You can find the manufacturer's number in the owner’s manual or online. They’ll help diagnose your problem and lead you in the right direction.
Make sure the appliance is really in need of repair. The problem may be a faulty surge protector, a short in the plug or some other issue that could be easily remedied. Check the electrical connections at the outlet and service panel/breaker box, and review the troubleshooting section of the owner's manual first. Watch our DIY Basics video: What's in My Breaker Box?
Cost
Figure out the cost of repair. If your appliance is relatively new, replacing a part may be less expensive than buying a new appliance. However, if the cost of repair is more than half the purchase price, you should consider replacing the unit. Think about how long the repair might extend the life of the unit.
Energy Efficiency
Compare the cost of repair to the cost of buying a new appliance. Many of today’s models are more energy efficient than older models. Purchasing an energy-efficient appliance may save you money in the long run and help the environment. You might also receive a tax credit for purchasing an energy-efficient appliance.
Age
The age and life expectancy of your appliance should factor into your decision about whether to repair or replace it. The life span of an appliance varies, depending on maintenance and usage. Below are the average life expectancies (in years) of some common appliances:
Lowe's stocks many appliance replacement parts online and in store.
We also have thousands of Special Order appliance parts available from Marcone.
If you decide to replace your appliance, here are some tips on buying the best appliance for your needs.