Appliance Delivery, Installation & Haul Away

Required Parts:

Gas Cooktops: The gas appliance installation kit is sold separately and must be purchased. Required parts will be automatically added to your cart. The existing connector and cords can’t be reused.

Electric Cooktops: No additional parts are needed.

Delivery Includes:

• Unboxing and inspection of your appliance; confirmation of make and model
• Inspection of the appliance for visible damage (excludes appliances purchased in Lowe’s Outlet locations)
• Removal of packaging from your home
• Removal of your existing cooktop if haul away is purchased (customers must uninstall and cool off product prior to haul away unless installation is purchased)

Delivery Doesn’t Include:

• Basic installation; please see the Installation section below for more details
• Propane conversions

Please Note: Additional charges may apply for deliveries over 75 miles from fulfillment location, weight/dimensions, additional tools, trip permits and relocation of appliance.

Installation:

Installation is completed by a qualified third-party professional; this requires an appointment and must be purchased. Installation purchase is available in cart except in the following states: Alaska, Hawaii, Massachusetts, Maryland, New Jersey, South Dakota and Wisconsin. For these locations, please visit your local store for more details.

Please Note: Gas connection is available only in select markets. Third-party delivery vendor is utilized to deliver, install and connect. Additional charges may apply.

Installation includes:

• Electrical appliance connection to an existing line
• Level and test of the appliance to ensure it’s connected properly
• Basic product demonstration
• Relocation of an old freestanding appliance within the same residence (reconnection not included)

Haul Away:

• Appliance haul away refers to the removal and disposal of old appliances.
• Haul away is an additional cost during an appliance purchase.
• For Pros, haul away is free with product purchase only. Add haul away at checkout.
• Appliance haul away or relocation must be one for one.
• You must uninstall, empty and unplug appliances for haul away prior to the delivery team’s arrival (unless you purchased installation).
• We won’t haul away a dishwasher if it’s still connected or a gas appliance if it’s still connected in a non-gas market.

Please Note: Product may be refused for haul away due to safety reasons (such as pest infestation). If a service call is required due to haul away and is not completed, the same restrictions apply as for normal deliveries.

The new connector hose is sold separately; the item will be automatically added to your cart. The existing connector and cords can’t be reused.

Delivery Includes:

• Unboxing and inspection of your appliance; confirmation of make and model
• Inspection of the appliance for visible damage (excludes appliances purchased in Lowe’s Outlet locations)
• Removal of packaging from your home
• Removal of your existing dishwasher if haul away is purchased (customers must uninstall and empty product prior to haul away unless installation is purchased)

Delivery Doesn’t Include:

• Basic installation; please see the Installation section below for more details

Please Note: Additional charges may apply for deliveries over 75 miles from fulfillment location, weight/dimensions, additional tools, trip permits and relocation of appliance. Delivery teams can’t connect appliances to copper waterlines.

Installation:

Installation is completed by a third-party qualified professional, is sold separately and requires an appointment. Installation purchase is available in cart except in the following states: Alaska, Hawaii, Massachusetts, Maryland, New Jersey, South Dakota and Wisconsin. For these locations, please visit your local store for more details.

Installation includes:

• Connection of the appliance to an existing water source
• Level and test of the appliance to ensure it’s connected properly
• Connection of anti-tip bracket, if included
• Basic product demonstration and testing of the appliance to ensure proper connection
• Relocation of an old freestanding appliance within the same residence (reconnection not included)

Haul Away:

• Appliance haul away refers to the removal and disposal of old appliances.
• Haul away is an additional cost during an appliance purchase.
• For Pros, haul away is free with product purchase only. Add haul away at checkout.
• Appliance haul away or relocation must be one for one.
• You must uninstall, empty and unplug appliances for haul away prior to the delivery team’s arrival (unless you purchased installation).
• We won’t haul away a dishwasher if it’s still connected or a gas appliance if it’s still connected in a non-gas market.

Please Note: Product may be refused for haul away due to safety reasons (such as pest infestation). If a service call is required due to haul away and is not completed, the same restrictions apply as for normal deliveries.

The electrical cord and dryer duct are sold separately; the items will be automatically added to your cart. The existing connector and cords can’t be reused.

Delivery Includes:

• Basic installation (only available in select markets; please contact your local store for more information)
• Electrical appliance connection to an existing external exhaust duct
• Unboxing and inspection of your appliance; confirmation of make and model
• Inspection of the appliance for visible damage (excludes appliances purchased in Lowe’s Outlet locations)
• Removal of packaging from your home
• Removal of your existing dryer if haul away is purchased (customers must uninstall and empty product prior to haul away)
• Level and test of the appliance to ensure it’s connected properly
• Connection of anti-tip bracket, if included
• Basic product demonstration and testing of the appliance to ensure proper connection
• Relocation of an old freestanding appliance within the same residence (reconnection not included)

Haul Away:

• Appliance haul away refers to the removal and disposal of old appliances.
• Haul away is an additional cost during an appliance purchase.
• For Pros, haul away is free with product purchase only. Add haul away at checkout.
• Appliance haul away or relocation must be one for one.
• You must uninstall, empty and unplug appliances for haul away prior to the delivery team’s arrival (unless you purchased installation).
• We won’t haul away a dishwasher if it’s still connected or a gas appliance if it’s still connected in a non-gas market.

Please Note: Product may be refused for haul away due to safety reasons (such as pest infestation). If a service call is required due to haul away and is not completed, the same restrictions apply as for normal deliveries.

Stackable Units:

• Lowe’s will stack your units if both units in a stackable set are purchased together. Lowe’s will add stacking to the basic installation service provided. A newly purchased stacking kit is required for this service.
• Lowe’s won’t stack a washer or dryer with an existing washer or dryer as we can’t guarantee fit, suitability of the existing unit, or other critical items, such as manufacturer warranty, when systems are mixed.
• In the event a single unit is purchased, either washer or dryer, only basic installation will be offered.

Please Note: In the event that Lowe’s must split the delivery of a purchased washer and dryer set due to lead time or other reasons, stacking will still be included upon the delivery of the second unit, provided the stacking kit is available at the time of the second delivery. Gas dryer installation must also still be purchased.

The electrical cord and a new three- or four-prong plug are sold separately; the items will be automatically added to your cart. The existing connector and cords can’t be reused.

Delivery Includes:

• Basic installation (only available in select markets; please contact your local store for more information)
• Electrical appliance connection to an existing external exhaust duct
• Unboxing and inspection of your appliance; confirmation of make and model
• Inspection of the appliance for visible damage (excludes appliances purchased in Lowe’s Outlet locations)
• Removal of packaging from your home
• Removal of your existing range if haul away is purchased (customers must uninstall and empty product prior to haul away)
• Level and test of the appliance to ensure it’s connected properly
• Connection of anti-tip bracket, if included
• Basic product demonstration and testing of the appliance to ensure proper connection
• Relocation of an old freestanding appliance within the same residence (reconnection not included)

Please Note: Additional charges may apply for deliveries over 75 miles from fulfillment location, weight/dimensions, additional tools, trip permits and relocation of appliance.

Haul Away:

• Appliance haul away refers to the removal and disposal of old appliances.
• Haul away is an additional cost during an appliance purchase.
• For Pros, haul away is free with product purchase only. Add haul away at checkout.
• Appliance haul away or relocation must be one for one.
• You must uninstall, empty and unplug appliances for haul away prior to the delivery team’s arrival (unless you purchased installation).
• We won’t haul away a dishwasher if it’s still connected or a gas appliance if it’s still connected in a non-gas market.

Please Note: Product may be refused for haul away due to safety reasons (such as pest infestation). If a service call is required due to haul away and is not completed, the same restrictions apply as for normal deliveries.

The new dryer duct is sold separately; the item will be automatically added to your cart. The existing connector and cords can’t be reused.

Delivery Includes:

• Unboxing and inspection of your appliance; confirmation of make and model
• Inspection of the appliance for visible damage (excludes appliances purchased in Lowe’s Outlet locations)
• Removal of packaging from your home
• Removal of your existing dryer if haul away is purchased (customers must uninstall and empty product prior to haul away unless installation is purchased)

Delivery Doesn’t Include:

• Basic installation; please see the Installation section below for more details
• Propane conversions

Please Note: Additional charges may apply for deliveries over 75 miles from fulfillment location, weight/dimensions, additional tools, trip permits and relocation of appliance.

Installation:

Installation is completed by a third-party qualified professional, is sold separately and requires an appointment. Call 1-877-GO-LOWES (46-56937) or visit your local store for more details.

Please Note: Gas connection is available only in select markets. Third-party delivery vendor is utilized to deliver, install and connect. Additional charges may apply.

Installation includes:

• Electrical appliance connection to an existing external exhaust duct, provided you also purchase new connections from Lowe’s
• Level and test of the appliance to ensure it’s connected properly
• Connection of anti-tip bracket, if included
• Basic product demonstration and testing of the appliance to ensure proper connection
• Relocation of an old freestanding appliance within the same residence (reconnection not included)

Haul Away:

• Appliance haul away refers to the removal and disposal of old appliances.
• Haul away is an additional cost during an appliance purchase.
• For Pros, haul away is free with product purchase only. Add haul away at checkout.
• Appliance haul away or relocation must be one for one.
• You must uninstall, empty and unplug appliances for haul away prior to the delivery team’s arrival (unless you purchased installation).
• We won’t haul away a dishwasher if it’s still connected or a gas appliance if it’s still connected in a non-gas market.

Please Note: Product may be refused for haul away due to safety reasons (such as pest infestation). If a service call is required due to haul away and is not completed, the same restrictions apply as for normal deliveries.

Stackable Units:

• Lowe’s will stack your units if both units in a stackable set are purchased together. Lowe’s will add stacking to the basic installation service provided. A newly purchased stacking kit is required for this service.
• Lowe’s won’t stack a washer or dryer with an existing washer or dryer as we can’t guarantee fit, suitability of the existing unit, or other critical items, such as manufacturer warranty, when systems are mixed.
• In the event a single unit is purchased, either washer or dryer, only basic Installation will be offered.

Please Note: In the event that Lowe’s must split the delivery of a purchased washer and dryer set due to lead time or other reasons, stacking will still be included upon the delivery of the second unit, provided the stacking kit is available at the time of the second delivery. Gas dryer installation must also still be purchased.

The gas appliance installation kit is sold separately; the item will be automatically added to your cart. The existing connector and cords can’t be reused.

Delivery Includes:

• Unboxing and inspection of your appliance; confirmation of make and model
• Inspection of the appliance for visible damage (excludes appliances purchased in Lowe’s Outlet locations)
• Removal of packaging from your home
• Removal of your existing range if haul away is purchased (customers must uninstall and cool off product prior to haul away unless installation is purchased)

Delivery Doesn’t Include:

• Basic installation; please see the Installation section below for more details
• Propane conversions

Please Note: Additional charges may apply for deliveries over 75 miles from fulfillment location, weight/dimensions, additional tools, trip permits and relocation of appliance.

Installation:

Installation is completed by a third-party qualified professional, is sold separately and requires an appointment. Call 1-877-GO-LOWES (46-56937) or visit your local store for more details.

Please Note: Gas connection is available only in select markets. Third-party delivery vendor is utilized to deliver, install and connect. Additional charges may apply.

Installation includes:

• Level and test of the appliance to ensure it’s connected properly
• Connection of anti-tip bracket, if included
• Basic product demonstration and testing of the appliance to ensure proper connection
• Relocation of an old freestanding appliance within the same residence (reconnection not included)

Haul Away:

• Appliance haul away refers to the removal and disposal of old appliances.
• Haul away is an additional cost during an appliance purchase.
• For Pros, haul away is free with product purchase only. Add haul away at checkout.
• Appliance haul away or relocation must be one for one.
• You must uninstall, empty and unplug appliances for haul away prior to the delivery team’s arrival (unless you purchased installation).
• We won’t haul away a dishwasher if it’s still connected or a gas appliance if it’s still connected in a non-gas market.

Please Note: Product may be refused for haul away due to safety reasons (such as pest infestation). If a service call is required due to haul away and is not completed, the same restrictions apply as for normal deliveries.

• Unboxing and inspection of your appliance; confirmation of make and model
• Inspection of the appliance for visible damage (excludes appliances purchased in Lowe’s Outlet locations)
• Removal of packaging from your home
• Removal of your existing microwave if haul away is purchased (customers must uninstall and empty product prior to haul away unless installation is purchased)

Delivery Doesn’t Include:

• Basic installation; please see the Installation section below for more details

Please Note: Additional charges may apply for deliveries over 75 miles from fulfillment location, weight/dimensions, additional tools, trip permits and relocation of appliance.

Installation:

Installation is completed by a third-party qualified professional, is sold separately and requires an appointment. Purchase is available in cart except in the following states: Alaska, Hawaii, Massachusetts, Maryland, New Jersey, South Dakota and Wisconsin. Need more help? Call us toll-free at 1-877-GO-LOWES (46-56937).

Installation includes:

• Electrical appliance connection to an existing external exhaust duct
• Level and test of the appliance to ensure it’s connected properly
• Basic product demonstration and testing of the appliance to ensure proper connection
• Relocation of an old freestanding appliance within the same residence (reconnection not included)

Haul Away:

• Appliance haul away refers to the removal and disposal of old appliances.
• Haul away is an additional cost during an appliance purchase.
• For Pros, haul away is free with product purchase only. Add haul away at checkout.
• Appliance haul away or relocation must be one for one.
• You must uninstall, empty and unplug appliances for haul away prior to the delivery team’s arrival (unless you purchased installation).
• We won’t haul away a dishwasher if it’s still connected or a gas appliance if it’s still connected in a non-gas market.

Please Note: Product may be refused for haul away due to safety reasons (such as pest infestation). If a service call is required due to haul away and is not completed, the same restrictions apply as for normal deliveries.

• Unboxing and inspection of your appliance; confirmation of make and model
• Inspection of the appliance for visible damage (excludes appliances purchased in Lowe’s Outlet locations)
• Removal of packaging from your home
• Removal of your existing range hood if haul away is purchased (customers must uninstall prior to haul away unless installation is purchased)

Delivery Doesn’t Include:

• Basic installation; please see the Installation section below for more details

Please Note: Additional charges may apply for deliveries over 75 miles from fulfillment location, weight/dimensions, additional tools, trip permits and relocation of appliance.

Installation:

Installation is completed by a third-party qualified professional, is sold separately and requires an appointment. Purchase is available in cart except in the following states: Alaska, Hawaii, Massachusetts, Maryland, New Jersey, South Dakota and Wisconsin. Need more help? Call us toll-free at 1-877-GO-LOWES (46-56937).

Installation includes:

• Electrical appliance connection to an existing external exhaust duct
• Level and test of the appliance to ensure it’s connected properly
• Basic product demonstration and testing of the appliance to ensure proper connection
• Relocation of an old freestanding appliance within the same residence (reconnection not included)

Haul Away:

• Appliance haul away refers to the removal and disposal of old appliances.
• Haul away is an additional cost during an appliance purchase.
• For Pros, haul away is free with product purchase only. Add haul away at checkout.
• Appliance haul away or relocation must be one for one.
• You must uninstall, empty and unplug appliances for haul away prior to the delivery team’s arrival (unless you purchased installation).
• We won’t haul away a dishwasher if it’s still connected or a gas appliance if it’s still connected in a non-gas market.

Please Note: Product may be refused for haul away due to safety reasons (such as pest infestation). If a service call is required due to haul away and is not completed, the same restrictions apply as for normal deliveries.

For delivery and installation inquiries for wall-mounted, island, downdraft and insert range hoods, please visit your local store.

New waterline/ice maker connectors are sold separately and must be purchased. Required parts will be automatically added to your cart. The existing connector and cords can’t be reused.

Delivery Includes:

• Basic installation (only available in select markets)
• Connection of appliance to existing water source and ice maker or ice and water dispenser connections (if applicable)
• Unboxing and inspection of your appliance; confirmation of make and model
• Inspection of the appliance for visible damage (excludes appliances purchased in Lowe’s Outlet locations)
• Removal of packaging from your home
• Removal of your existing refrigerator if haul away is purchased (customers must uninstall, empty and defrost product prior to haul away)
• Level and test of the appliance to ensure it’s connected properly
• Connection of anti-tip bracket, if included
• Basic product demonstration and testing of the appliance to ensure proper connection
• Relocation of an old freestanding appliance within the same residence (reconnection not included)

Please Note: Delivery teams can’t connect appliances to copper waterlines. Additional charges may apply for deliveries over 75 miles from fulfillment location, weight/dimensions, additional tools, trip permits and relocation of appliance.

Delivery Doesn’t Include:

• Shut-off of main water valve (above ground only); delivery teams can’t connect appliance unless there’s a working shut-off valve within 6 feet
• New waterlines (installation needs to be completed by a third-party qualified professional; please see Installation section below for more details)

Haul Away:

• Appliance haul away refers to the removal and disposal of old appliances.
• Haul away is an additional cost during an appliance purchase.
• For Pros, haul away is free with product purchase only. Add haul away at checkout.
• Appliance haul away or relocation must be one for one.
• You must uninstall, empty and unplug appliances for haul away prior to the delivery team’s arrival (unless you purchased installation).
• We won’t haul away a dishwasher if it’s still connected or a gas appliance if it’s still connected in a non-gas market.

Please Note: Product may be refused for haul away due to safety reasons (such as pest infestation). If a service call is required due to haul away and is not completed, the same restrictions apply as for normal deliveries.

Gas Wall Oven: The gas appliance installation kit is sold separately and must be purchased. Required parts will be automatically added to your cart. The existing connector and cords can’t be reused.

Electric Wall Oven: No additional parts are needed.

Delivery Includes:

• Unboxing and inspection of your appliance; confirmation of make and model
• Inspection of the appliance for visible damage (excludes appliances purchased in Lowe’s Outlet locations)
• Removal of packaging from your home
• Removal of your existing wall oven if haul away is purchased (customers must uninstall and cool off product prior to haul away unless installation is purchased)

Delivery Doesn’t Include:

• Basic installation; please see the Installation section below for more details
• Propane conversions

Please Note: Additional charges may apply for deliveries over 75 miles from fulfillment location, weight/dimensions, additional tools, trip permits and relocation of appliance.

Installation:

Installation is completed by a qualified third-party professional; this requires an appointment and must be purchased. Installation purchase is available in cart except in the following states: Alaska, Hawaii, Massachusetts, Maryland, New Jersey, South Dakota and Wisconsin. For these locations, please visit your local store for more details.

Please Note: Gas connection is available only in select markets. Third-party delivery vendor is utilized to deliver, install and connect. Additional charges may apply.

Installation includes:

• Electrical appliance connection to an existing external exhaust duct
• Level and test of the appliance to ensure it’s connected properly
• Basic product demonstration and testing of the appliance to ensure proper connection
• Relocation of an old freestanding appliance within the same residence (reconnection not included)

Haul Away:

• Appliance haul away refers to the removal and disposal of old appliances.
• Haul away is an additional cost during an appliance purchase.
• For Pros, haul away is free with product purchase only. Add haul away at checkout.
• Appliance haul away or relocation must be one for one.
• You must uninstall, empty and unplug appliances for haul away prior to the delivery team’s arrival (unless you purchased installation).
• We won’t haul away a dishwasher if it’s still connected or a gas appliance if it’s still connected in a non-gas market.

Please Note: Product may be refused for haul away due to safety reasons (such as pest infestation). If a service call is required due to haul away and is not completed, the same restrictions apply as for normal deliveries.

The new hose connector is sold separately; the item will be automatically added to your cart. The existing connector and cords can’t be reused.

Delivery Includes:

• Basic installation (only available in select markets; please contact your local store for more information)
• Connection of appliance to existing water source
• Unboxing and inspection of your appliance; confirmation of make and model
• Inspection of the appliance for visible damage (excludes appliances purchased in Lowe’s Outlet locations)
• Removal of packaging from your home
• Removal of your existing washer if haul away is purchased (customers must uninstall and empty product prior to haul away)
• Level and test of the appliance to ensure it’s connected properly
• Connection of anti-tip bracket, if included
• Basic product demonstration and testing of the appliance to ensure proper connection
• Relocation of an old freestanding appliance within the same residence (reconnection not included)

Please Note: Delivery teams can’t connect appliances to copper waterlines.

Delivery Doesn’t Include:

• Shut-off of main water valve; delivery teams can’t connect the appliance unless there’s a working shut-off valve within 6 feet

Please Note: Additional charges may apply for deliveries over 75 miles from fulfillment location, weight/dimensions, additional tools, trip permits and relocation of appliance.

Haul Away:

• Appliance haul away refers to the removal and disposal of old appliances.
• Haul away is an additional cost during an appliance purchase.
• For Pros, haul away is free with product purchase only. Add haul away at checkout.
• Appliance haul away or relocation must be one for one.
• You must uninstall, empty and unplug appliances for haul away prior to the delivery team’s arrival (unless you purchased installation).
• We won’t haul away a dishwasher if it’s still connected or a gas appliance if it’s still connected in a non-gas market.

Please Note: Product may be refused for haul away due to safety reasons (such as pest infestation). If a service call is required due to haul away and is not completed, the same restrictions apply as for normal deliveries.

Stackable Units:

• Lowe’s will stack your units if both units in a stackable set are purchased together. Lowe’s will add stacking to the basic installation service provided. A newly purchased stacking kit is required for this service.
• Lowe’s won’t stack a washer or dryer with an existing washer or dryer as we can’t guarantee fit, suitability of the existing unit, or other critical items, such as manufacturer warranty, when systems are mixed.
• In the event a single unit is purchased, either washer or dryer, only basic installation will be offered.

Please Note: In the event that Lowe’s must split the delivery of a purchased washer and dryer set due to lead time or other reasons, stacking will still be included upon the delivery of the second unit, provided the stacking kit is available at the time of the second delivery. Gas dryer installation must also still be purchased.