Whirlpool High Efficiency Top-Load Impeller Washer & Gas Dryer Set

Buyer Beware

If you’re considering the Whirlpool HE Top Load Washer (Model WTW5000DW5), do yourself a favor and keep looking. This machine manages to turn what should be a simple household task into a frustrating, time-wasting ordeal. First, the wash performance is wildly inconsistent. Clothes often come out still dirty, especially in larger loads, despite following every recommended setting. The so-called “high efficiency” design seems more focused on using less water than actually cleaning your laundry....

Pick something else!

We bought this washer thinking, "It's a washer, how annoying could it be?" It turns out it is VERY annoying. 1st off: There is no dispenser for liquid fabric softener. I like to hang my clothes in nice weather, but without softener, they are stiff and scratchy. It never even crossed my mind that that wouldn't be a standard feature. 2nd: Want to soak your gross farm laundry? Tough Noogies. The machine will only LET you soak for 20 minutes and then it drains. Now I have to do my soaking ...

Great…for a few years then starts breaking

[This review was collected as part of a promotion.] Purchases the washer May 2020 & about August 2025 it started to go off balance. It was a few times at first now (Jan 2026) it’s every load no matter the size or what’s in there. It’s the suspension rods! It’s cheaper & less hassle to just buy a new machine rather than replace them. So now I’m going back to Maytag since my first washer lasted over 15 years & my dryer is over 21 years old & still going! Never will buy Whirlpool again! I have a W...

Pay a little more and get something besides this

I give it 1 star only because it does hold a large load. However, 3 out of 3 of these models have had the worst unbalanced spin cycles. I have 1 and 2 other people have the same model and have the same issues. Mine has always had a wobble but now it’s so bad that I will not wash unless I’m home. It is dead level. The answer is changing springs which is not a 5 minute job and after only 3 years the springs should not be worn this quick.

Gets A Bad Rap For No Reason

We have had this washer now for almost a month. We bought it before we read the reviews...silly me. But, the wife wanted a simple, knob style washer after wasting time and money with a piece of junk Samsung WA456DRHDWR/AA which I fixed twice after the warranty expired. Here is what we have experienced: 1. Yes, this washer does spin slower (650 RPM) than the newer ones. Does it spin the water out of your clothes? Absolutely. We washed a full size comforter in it and it did just fine. 2. Does the ...

Do NOT buy this. Read the bad reviews. HORRIBLE !!

The first one they brought worked one wash, then, it would do nothing at all but fill with water. (So the reviews you read about people going through multiple of these machines does seem to be true). I personably thing it was something to do with the sensor. Although a pain in the but, Lowes replaced it with no issues at all, and that's why I have and still will shop at Lowes. Now that I have had plenty of time to use this washer I can give you a review, or, let's say a WARNING-HEADS UP. First...

Excellent washer--highly recommend.

I have used this washer about 10-15 times, and feel I can write an objective review to help others decide. I hope you find this review useful in your purchase decisions. Background: Our dryer burned out around the beginning of Dec '2015, and we had to buy a replacement. Insisting on a hamper style door for the dryer(drop down style door), we had only one choice: Whirlpool WGD49STBW. This washer happens to be its matching companion. Although our existing Whirlpool washer didn't match the dryer, i...

Perfect Starter Machine

[This review was collected as part of a promotion.] Perfect starter washing machine. The only issue was the hose is too short to reach the sink. Also the water level is low so you have to wash most cycles using the bulk cycle

Already Broken

Wished I would have taken the time to read the reviews before I purchased but this model had a very high star rating so I thought it would be decent. It’s been 3 years since I purchased and for the last 6 months, I smelled a burning rubber each time I washed a load big or small. I had my appliance man check it out and he couldn’t find the problem. Now I can’t even wash a load because when it spins, the drum bangs the side of the washer and it jumps all over the place forcing the washer to s...

Great job for me

I bought mine in 2018 and it has worked perfectly every time ! I'm single and do like one load of laundry a week , no I don't sort at all if I buy something that needs special laundry , it's toast lol ! It's been an awesome machine and I have the matching dryer and they are both absolutely awesome ! They replaced an apartment stacking set (Kenmore \ whirlpool) from 1995 and the dryer was 110 volt ! These machines are totally awesome in my opinion