GE Built-In Coinless Payment System 4.2-cu ft High Efficiency Top Load Commercial Washer & Gas Dryer set
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Item #5706594 |
Model #VTW525ASRWB
Built-In, Coinless Payment System - eliminate the hassle of coins with the easiest, smartest, built-in QR code laundry POS system; 3rd party processing fees apply (SITEWIDE WIFI REQUIRED for use of payment system)
Launderday™ User App - enhance the commercial laundry user experience with the Launderday™ User App; offer tenants and guests access to contactless payment, cycle notifications and machine availability status for a modern laundry experience
SmartHQ™ Management - SmartHQ™ Management offers owners database management for their commercial laundry; the Owner's Dashboard offers a centralized space for managing site revenues, machine status, pricing activities and refund requests
Protected with Microban® - antimicrobial technology is built in to critical areas of this ultrafresh commercial laundry, including the control panel and the lint filter of the dyer
Commercial-Grade Components and Materials - built-to-last commercial laundry parts, including a heavy-duty agitator, fully front serviceable galvanized steel cabinet, cap-touch controls, 1/2 horsepower motor, stainless steel basket and metal transmission
4.2 cu ft Capacity - maximizes revenue with an extra-large capacity that delivers the wash experience that tenants and guests expect
800 RPM Spin Speed - a higher spin speed maximizes water extraction
5 Year Limited Parts Warranty - enjoy peace of mind thanks to this commercial laundry with 5-year limited parts warranty
Service Priority - receive timely response from a dedicated service support team
General | |||
|---|---|---|---|
Appliance Color/Finish | White | Number of Rinse Temperatures | 6 |
Manufacturer Color/Finish | White | Number of Wash Cycles | 7 |
Series Name | Built-In Coinless Payment | Washer Type | Top load |
Tub Material | Stainless | Washer Load Type | Top load |
Number of Rinse Cycles | 2 | Control Panel Language | English |
Dimensions | |||
|---|---|---|---|
Depth with Door Closed (Inches) | 27 | Item Weight (lbs.) | 147 |
Depth with Door Open (Inches) | 27 | Product Capacity | 4.2 cu ft |
Detergent Tank Capacity | Single load | Width (Inches) | 27 |
Height (Inches) | 44 | ||
Features | |||
|---|---|---|---|
Add a Garment | Yes | Maximum Speed (RPM) | 800 |
Allergen/Sanitary Cycle | No | Power Cord Included | Yes |
Automatic Load Balancing | Yes | Prewash Cycle | No |
Automatic Temperature Control | No | Programmable Wash Cycles | No |
Built-In Water Heater | No | Quick/Express Cycle | Yes |
Bulky/Large Items Cycle | Yes | Self-Diagnostic Feature | Yes |
Coin-Operated | No | Silk Cycle | No |
Control Lockout | Yes | Smart Card Reader | Yes (mechanism included) |
Cycle Status Lights | Yes | Soak Cycle | No |
Delay Start | No | Sound Reduction | No |
Delicate Cycle | Yes | Stackable | No |
Dispensers | None | Stain Treatment | No |
End-of-Cycle Signal | No | Steam Cycle | No |
Estimated Time Remaining Display | No | Wash Now, Dry Later Option | No |
Extra Rinse Cycle | Yes | Water Levels | Auto-sensing |
Fill and Drain Hoses Included | Yes | Whites Cycle | Yes |
Handwashable Cycle | No | Window in Door | No |
High Efficiency | Yes | Wool Cycle | No |
Lowe's Exclusive | No | ||
Compatibility | |||
|---|---|---|---|
Matching Electric Dryer (Model #) | VTD52EASRWB | Matching Gas Dryer (Model #) | VTD52GASRWB |
Warranty | |||
|---|---|---|---|
Warranty | 5-year limited | ||
Certifications | |||
|---|---|---|---|
CA Residents: Prop 65 Warning(s) | Safety Listing | UL safety listing | |
ENERGY STAR Certified | No | ADA Compliant | No |
Miscellaneous | |||
|---|---|---|---|
UNSPSC | 91111504 | ||
Ratings may include incentivized customer reviews.
Could not get it to connect to WIFI
Installed the water line, plug in the power. Install the SmartHQ app on my phone. The Smart HQ app was able to scan the washer, the app then asked me to choose the "front panel" and nothing matches this washer. Tried all 3 and no washer detected. It cannot connect to the washer WIFI. So far spent 2 hours and unable to get the washer connected with site WIFI. Called customer service line and they are closed.
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GE is a Failing Company
I have called GE at 866-531-9828 three times about this coinless payment wahser/dryer because I want to replace two sets of old coin-operated laundry equipment. First, it is very difficult to reach to their sales team and they automatically disconnected me once and the other one they made me wait for too long (over 20 minutes). I talked to someone their once, the lady there could not answer my question, "Who manages Direct Pay" and "How to set up the rate of washing/drying cycle?" GE is falling...
All inquiries regarding Commercial Laundry should be directed to the phone number that you mentioned, 866-531-9828. We have reached out to this numbe...

Complicated
No where to set it up. Once plug in, my tenants were able to use the washer and dryer without payments. Called Lowe's and they asked I call GE. GE provided no solution. I need it out of my apartment complex. It is frustrated. Note: I was in the phone with the help team and they couldn't figure it out either.
To best address this situation, please contact our Commercial Laundry support tam at: 1-866-531-9828.

Sorry we bought this washer
We bought the GE commercial washer because we thought it would be durable and easy to use. I wish I would have returned it right away. It has a large tub which I thought would be good for washing bedding/blankets/quilted bedspreads, but the water level never gets more than a few inches high (even on Max) so only a portion of the load gets wet. And with "normal" loads the washer frequently goes into an off balance mode, and then the lid locks. You must press the Pause button and wait several minu...
From geappliances.com
We appreciate you leaving your honest feedback with us. We understand how important it is to have a washer that meets your needs and expectations. We'...
Easy Use
This is the third machine that I have purchased. My resident have been very satisfied with the easy usage of the machine!
From geappliances.com
good machine
This GE washer is great, has good capacity, not very loud and it works as expected.
From geappliances.com
Easy to use
Great product, easy to install great looking product
From geappliances.com
Welcome change
Largest capacity, smallest footprint we could find. Cleans/dries beautifully
From geappliances.com
we have a salon and wash a lot of towels everyday.
so far so good
Verified Purchaser
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We are so happy to hear it is working well for you and your business. This is a great model and one of our customer favorite features is protected wi...













We want to help you with your washer not connecting to the SmartHQ app. We recommend contacting our Connected Home Support team at 1-800-220-6899 (Mo...