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14.3-cu ft Counter-Depth 28-in Wide Top-Freezer Refrigerator ( Black ) ENERGY STAR Certified

Ratings & Reviews for Whirlpool 14.3-cu ft Counter-Depth 28-in Wide Top-Freezer Refrigerator ( Black ) ENERGY STAR Certified

4.3
307
Review
 4.3 out of 5
307 Reviews


87% Recommend this product

Ratings may include incentivized customer reviews.

What Customers Are Saying

This refrigerator model generally receives positive reviews, with customers praising its quiet operation, energy efficiency, and spacious interior. Many find the design to be sleek and modern, and consider it a good value. However, some users have reported issues with the freezer door and shelves, and a few mentioned longer delivery times. Overall, the majority of customers are satisfied with the product's performance and features.

Customer review summary generated by AI, including incentivized reviews.
307 Customer Reviews

Disappointed

Would Not Recommend

[This review was collected as part of a promotion.] I am disappointed. My previous 28 inch whirlpool refrigerator had more room and a light in the freezer section along with more cold power.

January 12, 2024

From whirlpool.com

Response from Consumer Care

Hello crispin, Thank you for your review. We regret to hear that your Refrigerator is not living up to your standards. If you have any questions or co... Read More

Consumer CareJanuary 18, 2024

(This review was collected as part of a promotion.)

January 2, 2024

From whirlpool.com

Attractive and adequate

Would Recommend

[This review was collected as part of a promotion.] The refrigerator is attractive, quiet and holds constant temperature. However, the drawers are very flimsy, feel cheap, are difficult to slide without getting crooked and jamming. They feel like they will crack and break at any time. This unit was the only one available that would fit in my available space and was Energy Star rated. My previous unit (a Frigidaire) lasted 26 years. The installers told me this one wouldn't last anywhere near that...

December 22, 2023

From whirlpool.com

Good fridge!

Would Recommend

(This review was collected as part of a promotion.) I bought this a few months ago. Within the first few weeks the seals had to be changed as the freezer was frosting up. No problems since it was replaced. Happy with the fridge except for the depth of the doors. The depth is deep but there is not a lot of door space. With the door being so deep, we keep hitting our heads on the freezer door when we are looking in the fridge.

December 17, 2023

From whirlpool.com

Delivery Issue

Would Recommend

[This review was collected as part of a promotion.] I recently purchased this refrigerator, but the delivery company scratched it up. Great Whirlpool appliance for the money

December 13, 2023

From whirlpool.com

Response from Consumer Care

Thank you for sharing your insights with us, Jayman. It's hard for us to hear that you had a negative experience, as we always try to do our best to p... Read More

Consumer CareDecember 15, 2023

Nice looking

[This review was collected as part of a promotion.] Purchased as a replacement for one that no longer worked. Aesthetically very pleasing. I like the stainless steel finish. It is a little smaller than I had hoped but I do have space issues so this worked. I was disappointed not to find a actual built-in cheese bin.

November 15, 2023

From whirlpool.com

Mediocre Fridge

Would Not Recommend

(This review was collected as part of a promotion.) I had no choice buying this fridge due to the measurements of my old kitchen. I don't like the fact that there is so much wasted space on the door...old fridges had 3 door shelves, this has two I don't like the fact that there is not a pull out drawer to put cheese etc on the top shelf inside the fridge as old fridges had Motor is way to noisy...and at times sounds as if something is wrong Space at the bottom of the freezer is limited due t...

November 11, 2023

From whirlpool.com

Response from CA SOCIAL CARE

Hello, Sara! Thank you for taking the time to review your Whirlpool appliance. We want to be a brand you can trust! Should you have any questions or c... Read More

CA SOCIAL CARENovember 13, 2023

A good midsized refrigerator

Would Recommend

(This review was collected as part of a promotion.) Nearly a year in service ,the unit performs quite well , with even cooling throughout ( thanks to the metal shelves which allow the air to flow freely from top to bottom ) ; the refrigerator has a classic design ,which is appreciated ; Recommended.

November 7, 2023

From whirlpool.com

Difficult to control temperatures

(This review was collected as part of a promotion.) It has been close to a year since I got this fridge and while it is working ok now, we have had ongoing issues with being able to regulate the temperature of both fridge and freezer. The dials are not labelled adequately in an understandable manner, and there are NO instructions on how to adjust the temperatures in the manual. This is completely unacceptable. Even a low end refrigerator should function properly and have complete instructions.

November 6, 2023

From whirlpool.com

Response from CA SOCIAL CARE

Hi, K and S! We are very sorry to hear about this. We would like to review your file and see how we can assist. Kindly send us an e-mail at Canadasoci... Read More

CA SOCIAL CARENovember 13, 2023

It works OK

Would Recommend

(This review was collected as part of a promotion.) The fridge is working well and we have had no issues. It is not quite as big as the one we replaced but we have made it work space wise. The one BIG disappointment was the fact that we couldn't buy the icemaker for it. We tried for months to no avail and finally gave up. If you have any, anywhere in the world, would you please set one aside for us. Thanks

November 6, 2023

From whirlpool.com

Response from CA SOCIAL CARE

Hi, Robwar! We are very sorry to hear about this. We would like to review your file and see how we can assist. Kindly send us an e-mail at Canadasocia... Read More

CA SOCIAL CARENovember 13, 2023

Wonderful Whirlpool Refrigerator

Would Recommend

[This review was collected as part of a promotion.] We just received the refrigerator and it's the right size and very roomy. We live the product.

October 24, 2023

From whirlpool.com

Excellent for the price

Would Recommend

[This review was collected as part of a promotion.] I am pleased with my purchase, my fridge was slowly giving our after 20 + years. I need something quick and not to pricey. This was perfect.

October 17, 2023

From whirlpool.com

Works really well

Would Recommend

(This review was collected as part of a promotion.) I am happy that I purchased this refrigerator one month ago and it operates very well

October 14, 2023

From whirlpool.com

Cools food fine, but the fan makes periodic noises

Would Not Recommend

(This review was collected as part of a promotion.) I like it except for the noisy fan.It looks good and has lots of space.

October 6, 2023

From whirlpool.com

Response from CA SOCIAL CARE

Hello, Mr. Cool! Thank you for taking the time to review your Whirlpool appliance. We want to be a brand you can trust! Should you have any questions ... Read More

CA SOCIAL CAREOctober 16, 2023

Nice fridge

Would Recommend

(This review was collected as part of a promotion.) Quiet & reliable one. I like this in the summer season.

October 2, 2023

From whirlpool.com

Bigger than I expected!

Would Recommend

Spacious! I can fit a whole case of water on the bottom shelf.

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Great purchase

Would Recommend

[This review was collected as part of a promotion.] Real happy with Whirlpool refrigerator and glad I got it

September 12, 2023

From whirlpool.com

it is ok but a little small

Would Recommend

[This review was collected as part of a promotion.] just wish I have got a bigger one Maybe next time.

September 4, 2023

From whirlpool.com

One great feature

Would Recommend

[This review was collected as part of a promotion.] I received this refrigerator a few weeks ago and so far it's been working good it has really good lighting the best feature I think it is on it

August 30, 2023

From whirlpool.com

Good for small spaces

Would Recommend

I was very excited to replace the refrigerator in our small apartment with one that allows for more space in the kitchen. This is a no frills refrigerator, and that's fine. The reason I'm giving it only 4 stars is that the Lowe's website says that you can add an ice maker, but the one the website says is compatible is not--the sticker inside the refrigerator recommends Whirlpool W11510803, and that is what worked for us--we were even able to self-install. We had to return our initial Whirlpool W...

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