
Ratings & Reviews for Whirlpool 11.6-cu ft Counter-Depth 24-in Wide Top-Freezer Refrigerator ( Black )
Ratings may include incentivized customer reviews.
What Customers Are Saying
The refrigerator has a spacious interior, sleek design, and quiet operation. Many customers found it energy-efficient and a good value. However, some reported issues with the freezer not freezing properly, inconsistent temperatures, and the unit breaking down within the first year or two of use.
Customer review summary generated by AI, including incentivized reviews.Same problem as others listed here
Would Not RecommendThis little fridge worked great for us for about a year. We bought this for our basement because the layout of our kitchen does not allow for a larger sized refrigerator, and as a family of 5 we needed extra space. After about a year, the ice was overtaking the freezer and the bottom compartment was not cooling at all no matter how cold we had the settings. Spoiled a lot of food for us and the ice is so thick on the freezer bottom, I’m not sure I’ll ever be able to get it up. I came here to ...
From whirlpool.com
Excellent quality
Would Recommend[This review was collected as part of a promotion.] I’ve been very happy with this Whirlpool refrigerator. It may be a basic model, but it has exceeded my expectations. It has plenty of refrigerator space, an excellent freezer capacity, and one of my favorite features is how much ice it produces—it keeps up with our needs without any problem. The layout is practical, everything is easy to organize, and it maintains a consistent temperature. If you’re looking for a reliable refrigerator without ...
From whirlpool.com
Small Frig is great
Would Recommend[This review was collected as part of a promotion.] So far this Top freezer has operated great. For a small refrigerator allow the owner a lot of space for drinks, wine and other goods.
From whirlpool.com
Great for my vintage kitchen.
Would Recommend[This review was collected as part of a promotion.] Perfect size for my 60's era kitchen. I needed a refrigerator to fit in an alcove under and beside cabinets and a wall. Height was a big restriction. While working with my local dealer, we found this unit which was ideal. Turned out to be a great purchase !
From whirlpool.com
none
Would Not Recommend[This review was collected as part of a promotion.] The ice maker did not work it took too long to get the parts, well over a month! We had no ice for two months.
From whirlpool.com
Thank you for taking the time to share your feedback with us. We are truly sorry to hear about the trouble you've been having with your Whirlpool® Ref...
Perfect size
Would Recommend[This review was collected as part of a promotion.] Nice looking refrigerator and perfect size for my remodeled basement. It's too soon to know how it will function longterm, but I have usually had good results with this brand.
From whirlpool.com
Small but efficient
Would Recommend[This review was collected as part of a promotion.] Love the top freezer! I have used a refrigerator with a bottom freezer and found it awkward and very difficult to find just what I needed. Never again.
From whirlpool.com
Piece of Garbage after just 14 months
Would Not RecommendI would give this refrigerator zero stars if I could. This Whirlpool 24-inch top-freezer refrigerator had problems from the day it was delivered. During the first year, while it was still under the manufacturer's warranty, Whirlpool sent an authorized repair technician. He performed a major repair and documented that the door gaskets were not sealing properly. He determined that an additional part was needed and told me it would be ordered and installed. That never happened. The warranty company...
We are truly sorry to hear about the extensive issues you've faced with your refrigerator since delivery and the frustration caused by the unreso...

Would buy again
Would RecommendQuiet great price , freezer is a smidge small and doesn’t have a smaller drawer
From 11.6-cu ft Counter-Depth 24-in Wide Top-Freezer Refrigerator ( Fingerprint-Resistant Stainless ) Verified Purchaser
Horrible
Would Not RecommendThis has given me nothing but problems since day 1. Always runs warm. Freezer frosts over. Blocks the vents. Just horrible. I’m ready to throw it out after 5 years
From whirlpool.com
We appreciate you taking the time to share your feedback with us! We're genuinely sorry to hear that you had a negative experience with frosting in yo...
TERRIBLE - DO NOT BUY
This is the worst refrigerator on the planet. It's constantly needing to be defrosted. The freezer gets frosted over and then the refrigerator gets warm. I unplug it for a day - lose all of my food - plug it back in and then it works for a little while again. I HATE THIS REFRIGERATOR.
From whirlpool.com
We appreciate you taking the time to share your feedback with us! We're genuinely sorry to hear that you had a negative experience with frosting in yo...
Absolute Trash Unit
Would Not RecommendDo NOT buy this trash unit. There is an issue with the cooling/freezing system. I bought this for my garage to have a backup freezer for my bulk meats and beverages. When I first bought it, I didn’t know this was an issue until my fridge went warm and I lost my eggs and milk. I was aware then to defrost it often so I did. This time, after I had done a defrost, it froze up again but this time worse. It took over 24 hours for it to defrost. The worst part is I didn’t realize it right away. ...
From whirlpool.com
Thank you for sharing your insights with us. We value your time and would like to look into the concerns with your Refrigerator. It's hard for us to h...
Great RV replacement for Norcold gas/electric
Would Recommend[This review was collected as part of a promotion.] Pulled out and threw away a 1200 Norcold RV gas/electric. Did not feel comfortable even though it still works just fine. Too many have caught fire and burned motor homes to the ground. Whirlpool is plenty big enough and gave me room to build a pantry.. just need a travel lock for refer.
From whirlpool.com
Perfect Size
Would Recommend[This review was collected as part of a promotion.] The is the perfect size for my Mom. So far we are very happy with our purchase.
From whirlpool.com
Happy With Our Fridge!!
[This review was collected as part of a promotion.] Just the size refrigerator we were looking for, and it’s working just fine!
From whirlpool.com
[This review was collected as part of a promotion.] Smaller than I expected. I bought online. Should of went to the store.
From whirlpool.com
Not noisy & keeps beer around 38 degrees
Would Recommend[This review was collected as part of a promotion.] Perfect size for my back patio Amps draw very low and less than a sq.feet floor print
From whirlpool.com
Great size for small areas
[This review was collected as part of a promotion.] So happy with the fridge - delivery guys were great at getting into a small space. Perfect size we had a Magic Chef smaller fridge which did not last long and we chose Whirlpool as we have previous good luck with the brand
From whirlpool.com
Fustrated on the Quality
Would Not RecommendSince I've had this refrigerator, the freezer door opens when i close the bottom refrigerator door. Also now noticed that there are puddles of water on the shelves. Hopefully this can be repaired without cost since it is a defect, or be replaced.
From whirlpool.com
We appreciate you taking the time to share your feedback with us! We're genuinely sorry to hear that you had a negative experience with your freezer d...
Spare refrigerator freezer
[This review was collected as part of a promotion.] This refrigerator is good as a backup. It’s working fine and we like having any extra space to keep things fresh or frozen.
From whirlpool.com
We value your time and would like to look into the concerns with your Refrigerator. We have a handy Owner Center that can help with information on co...