Prices, Promotions, styles, and availability may vary. Our local stores do not honor online pricing. Prices and availability of products and services are subject to change without notice. Errors will be corrected where discovered, and Lowe's reserves the right to revoke any stated offer and to correct any errors, inaccuracies or omissions including after an order has been submitted.

28.7-cu ft Standard-Depth 36-in Wide Side-by-Side Refrigerator with Ice Maker Black )

Ratings & Reviews for Whirlpool 28.7-cu ft Standard-Depth 36-in Wide Side-by-Side Refrigerator with Ice Maker Black )

4.2
1565
Review
 4.2 out of 5
1565 Reviews


78% Recommend this product

Ratings may include incentivized customer reviews.

What Customers Are Saying

Customers overwhelmingly praise the spacious interior, modern stainless steel design, and bright lighting that enhance usability and kitchen integration. Most find ample room in both fridge and freezer compartments with excellent organization options. However, some report persistent ice maker and dispenser failures since delivery, while several mention loud humming and compressor noise during operation. A few note missing features like covered butter compartments. Despite these drawbacks, most customers consider the refrigerator a solid choice for storage and aesthetics.

Customer review summary generated by AI, including incentivized reviews.
1566 Customer Reviews

Ice maker

Would Recommend

Love the size. The ice maker won’t release the ice..

Was this Review Helpful ?

Wonderful Whirlpool

Would Recommend

This fridge is wonderful at keeping the temperature and it has no visible scratches or dings and looks good too. Ice maker is keeping up in 100 degree weather. Glad I chose Whirlpool.

Was this Review Helpful ?

The fridge works great. Guys were professional and quick putting everything together

Was this Review Helpful ?

Whirlpool Side-by-Side

Would Recommend

This smudge proof, side by side refrigerator had the perfect footprint for our space, 36.5 inches. It is quiet, doesn't turn on unnecessarily. Ice came in after 10 hours. It is pretty straight- forward to set up and use, not a smart frig, which isn't a loss, in my book. Overall a good purchase. Guess only thing that surprised me is how light the doors are when closing... nothing like the 16 yr old frig it replaced. As long as it works and lasts, all is good.

Was this Review Helpful ?

This is a great store, great service.

Would Recommend

The refrigerator was good and will recommend to everyone.

Was this Review Helpful ?

Delivered Damaged and I have to find the part

Would Not Recommend

It was delivered damaged. It has been a nightmare trying to get it fixed. I have called customer service multiple times. We went 3 weeks without a working refrigerator. Now they tell me that I have to call Whirlpool to get a replacement part. I paid to have a new refrigerator delivered and now I have to do the work to get it repaired. Something is wrong with this picture. I am not a happy customer.

Was this Review Helpful ?
Response from WhirlpoolTeam

We are sincerely sorry to hear about the damaged delivery of your refrigerator and the prolonged difficulties you have encountered in getting it reso... Read More

WhirlpoolTeamJuly 7, 2026

WhirlpoolBrand

Great, but a couple issues

We've had the new fridge for a few weeks. Overall, a great buy. Two issues, I believe it would be nice for the delivery team to remove the dozens of pieces of tape from the shelves and glass. Second, the motor, at times, vibrates the ventilation shield on the back of the unit, making a rattling sound.

Was this Review Helpful ?