
Ratings & Reviews for Whirlpool Garage-Ready 12.9-cu ft Counter-Depth 24-in Wide Bottom-Freezer Refrigerator Ice Maker Optional (sold separately) ( Black ) Garage Ready
Ratings may include incentivized customer reviews.
What Customers Are Saying
The reviews present a mixed sentiment towards the product. Many customers appreciate the compact size, quiet operation, and good value. However, a significant number have experienced major issues, including failure to maintain proper temperature, breakdown within the first year or two, and poor customer service when trying to get the unit repaired or replaced under warranty. Several customers report losing large amounts of food due to the refrigerator malfunctioning. Overall, the reviews suggest a substantial risk of premature failure and unsatisfactory support from the manufacturer.
Customer review summary generated by AI, including incentivized reviews.Compressor Broke With Less Than 2 Years of Use
Would Not RecommendI bought this fridge for my guest house's half kitchen, delivered end of October 2024. The compressor fully gave out one year and 9 months after it was delivered, and this fridge was barely used since it was a low-traffic guest fridge. Whirlpool only offers a one year warranty. They advertise a 2-5 year warranty on the compressor, but the catch is it's only for certain models and guess what, this model is excluded. Who would spend that kind of money for one year and 9 months of use? I've also he...
My new whirlpool refrigerator
Would Recommend[This review was collected as part of a promotion.] I love my new whirlpool refrigerator, the top door is so convenient and I can see everything inside. The bottom freezer drawer slides out easily.
From whirlpool.com
Dont forget the buy extended warranty!
(This review was collected as part of a promotion.) It started broke down after exactly 2 year and whirpool didn't do anything about this.
From whirlpool.com
Terrible customer service
Would Not RecommendStill no call. Dont waste your money on Lowes extended warranty. Bought fridge AND warranty. Door does not seal or close properly. Manufacturer says call Lowes. Lowes says call manufacturer. 800 number goes to useless voice prompts. chat bot can do nothing useful. Horrible experience and fridge still broke.
Thank you for your review. We are sorry to hear about your concern with your Refrigerator. If you are still within the first year of ownership you wo... Read More

Can be used inside your home as well as your garag
Would RecommendI like that it’s tall and not big but big enough for all one person needs. I need the door side switched
[This review was collected as part of a promotion.] Fridge is great but I am limited too much in the freezer section
From whirlpool.com
Not for the Garage
Would Recommend[This review was collected as part of a promotion.] Bought for my tiny home, needed tall and slender. Getting used to the handles, drawers in freezer and the shelving. Mechanically working nicely.
From whirlpool.com
excess moisture
[This review was collected as part of a promotion.] need to wipe down the interior with paper towels, and can wring out a cup or more. Reviewed owners manual, indeed had some food packages too close to the air vents indicated. Improvement, but even with very clear and open pathways for air circulation as they show, still way too much moisture buildup inside on the ceiling, the food packages, and shelves.
From whirlpool.com
Thank you for sharing your insights with us. We value your time and would like to look into the concerns with your Refrigerator. It's hard for us to h... Read More
Optimistically cautiously hopeful
[This review was collected as part of a promotion.] This is a replacement after having the first one quit 3 different times over a two year period. It was finally deemed unrepairable and we were able to get a replacement through the extended warranty. I am fearful that this one will give us the same problems as there are many similar reviews from consumers. I had hoped we could have gotten a completely different unit. Time will tell. Check back with me in a year :)
From whirlpool.com
Hello, Thank you for your review. We regret to hear that your Refrigerator is not living up to your standards. If you have any questions or concerns w... Read More
Easy to use!
Would Recommend[This review was collected as part of a promotion.] So fat it has been working as I expected, I am giving it 5 stars for now but will change it if necessary. It is very easy to use, settings are working fine and I have had no issues with the product so far.
From whirlpool.com
Weak seal around bottom freezer door
Would Not Recommend[This review was collected as part of a promotion.] The bottom freezer seal is bent out of shape after 4 month of use, the bottom door doesn’t shut properly
From whirlpool.com
Thank you for sharing your insights with us. We value your time and would like to look into the concerns with your Refrigerator. It's hard for us to h... Read More
Features are ok
[This review was collected as part of a promotion.] I bought this because I needed a narrower refrigerator
From whirlpool.com
Don’t buy this!
Would Not RecommendI bought this in 2021 & like the set up, it holds a lot for its size. However, the freezer coils are mounted on to the freezer compartment ceiling, held up by a plastic cover held in place by 2 screws that are screwed into the plastic ceiling. As ice accumulated in this compartment it caused one of the screws to pop out & the coils were cockeyed! Sure seems like a design flaw to me, since the screw can’t be screwed back into a stripped hole we created a new drill hole in the plastic ceiling, and...
From whirlpool.com
Hello, Thank you for your review. We regret to hear that your Refrigerator is not living up to your standards. If you have any questions or concerns w... Read More
Poor craftsmanship and horrible service
Would Not RecommendWe have yet to even plug this refrigerator in. Upon removing the plastic on the front of the refrigerator the Whirlpool badge was placed 1/4 off of level!!! It's so crooked no one could unsee it! I contacted Whirlpool, they will not do anything due to it being over 30 days, and then contacted Lowes and they too will do nothing about it. It's extremely frustrating to order something for new construction which you know you have to do way ahead of time to get any product on time...... and then o...
Thank you for sharing your insights with us. It's hard for us to hear that you had a negative experience, as we always try to do our best to prov... Read More

Dead in Three Years, Like Everyone Else
Would Not RecommendDied this week. Barely had it 3 years. Shame because I have all Whirlpool appliances. Considered fixing myself, but not sure it's worth it. Someone else mentioned the plastic wrap too. That always bothered me. 😕
Thank you for sharing your insights with us. It's hard for us to hear that you had a negative experience, as we always try to do our best to prov... Read More

great fridge, looks beautiful
Would Recommend[This review was collected as part of a promotion.] Great and stylish looking fridge. It works perfectly and has so much room The bottom freezer is the best.
From whirlpool.com
defective after 8 months
Would Not Recommend[This review was collected as part of a promotion.] After only having the appliance 8months it suddenly just stopped working . I have spent the last 3weeks trying to schedule a successful service call. They have limited selections of vendors (2) that do not seem to want to service and they refuse to replace the product that is still under the limited warranty. I am now going to pursue a consumer attorney to handle the matter.
From whirlpool.com
Thank you for sharing your insights with us. We value your time and would like to look into the concerns with your Refrigerator. It's hard for us to h... Read More
So much place to store and freeze all I want! in
Would Recommend(This review was collected as part of a promotion.) for five years now I was complaining about that terrible old fridg furnished by the résidence for elderly persons I live in now. I had to kneel to search for the frozen aliments. I never had a nice frozen ice cream I like. I lost so many foods to difficult to find here and there ... far away from my arm searching! And for a couple to small same size of my new one!
From whirlpool.com
New fridge
Would RecommendReceived during the timeframe & the delivery team were friendly, professional, and efficient. I didn’t catch their names, but they did great!
From Garage-Ready 12.9-cu ft Counter-Depth 24-in Wide Bottom-Freezer Refrigerator Ice Maker Optional (sold separately) ( White ) Garage Ready ENERGY STAR Certified Verified Purchaser
Leaking
Would Not Recommend[This review was collected as part of a promotion.] Not so happy. Been leaking since installation Much condensation inside and wet
From whirlpool.com
Thank you for sharing your insights with us. It's hard for us to hear that you had a negative experience as we always try to do our best to provide ou... Read More
Hello! We are so sorry to hear this has happened. We do not intend for any of our customers to have to experience these types of issues! If there is a... Read More