Ratings & Reviews for Whirlpool 48000 -Grain Pro Series Water Softener For Hard Water and Iron Reduction

*sigh*

Everything went well following installation in December; however, at some point in early May the unit stopped working. We've done everything to maintain the unit correctly, including cleaning the filters as directed but now, even after the system fully recharges, hard water remains. We're going to need a service call, which is really frustrating, because we genuinely don't have time to deal with this :'(

Just installed and water is HARD Still

This is my third softener in 30 years at this house. I installed this Yesterday, Sunday April 149 and when I put in three gallons of water and tow bags of sales and 3 oz of blech, I hit the Recharge had held it three seconds an it began the cycle but it sounded like it was not running a full cycle made a fast water noise then stopped for a while to I hit the recharge button and it skipped to the "brine" screen and ran for about 2 hours and the tank filled partially wiht water which it did not ...

I'm about 2 weeks in to using my new water softener! It seams to be doing good! I wish it would have came with more then one test strip! I would like to know how hard my water is now.

small screen and small type hard to read

I gave it 2 stars because it started out real well But after 1 and a 1/2 years it is not producing soft water even after doing all the trouble shooting and cleannings of all pertenant parts; removing salt and adding new salt; getting advice from C.S. to do basicly what I had allready done-still no soft water and heavy iron taste in water. You figure it out if you want to try it.

Had to return to vendor

Box appeared to have been delivered by a train wreck. Upon opening the box, there was a large crack in the cabinet, between the display and the lid. Support at local Lowe's was a wait on hold so I could be told to call someone else. Returned unit to Lowe's.

Faulty By-pass Valve

I just bought a Whirlpool Pro Water Softener Model WHES487 and found out I had a faulty By-pass Valve which apparently Whirlpool is fully aware of! When trying to connect it, it blew apart causing water to go everywhere! Thinking it was not put together right, we tried it again, and same thing happened. The by pass C clip does not snap in place, which causes this issue. Buyer beware!! Contact the warrant company and demand they send you a knew By pass valve!

Highly recommended

I'm very pleased with the Whes48 pro , I installed it myself with no problems and its been working great.

No manual

This doesn't come with a manual. Had to go to Whirlpool website to download and print it. A real pain. Just installed, will come back and update after a bit.

It's was broken when it was delivered

It's was broken when it was delivered

Exceptional Water Softner.

I purchased this Whirlpool to replace my 21 year old Kenmore which was made by Whirlpool. It has slightly larger capacity às our water supply has became much harder. The WHES48 PRO is do much quieter and much more efficient. Our water has never felt better. My only complaint is that the LCD Display is not back lit. Very difficult to read where it is located.

Easy set up

Bought two weeks ago simple install as replaced a similar whirlpool unit that was around 10years old as the controls head failed. Replaced it with the pro model with more capacity as on well water. Unit working fine so far and fairly easy on salt. Use the five in one salt as helps keep the the resin bed clean but will still do the cleaner treatment on regular basis for the extra preventative maintenance it provides.

Terrible product, avoid completely

This is our 3rd whirlpool softner, our last one was 15 yrs old this 3rd replacement is 14 months old and the one before that lasted 11 months and the one before that needed the whole top assembly replaced in first 90 days and then the tank blew like all the rest. Everything is made of plastic including the gears they strip and must be replaced shortly after purchase. The by pass valve slips even the replacement slips out of position. We had to get a replacement then I had to rig it to stay put t...

Grate features

Easy installation, easy to. Operate, seems to be doing a great job of softing the water

Broken upon delivery

Came broken upon delivery and Lowe’s would not take it back unless I drove it to the store which was not an option for me. Had to keep the broken unit. Poor customer service.

Easy to install

IT has Been easy to install,hard to find documentation and impossible to have instructions on the site, not even able to Reach Them with the modèle number si hopefully everything si ok but if toi can Tell where to find documentations would ne great

Works great

Prior to the softener our water hardness was 480 mg/L, now its less than 10 mg/L. Manganese and Iron were very high and are down to less than 0.05 and 0.001 respectively.

It worked well until it didn't

I've had this installed for less than 2 months and it already broke. I expected more.

Item is good. Delivery was abysmal.

This is a good water softener. Things went awry when Lowe's contracted with FedEx to deliver it, and FedEx subcontracted the delivery to a pair of men who showed up unannounced with a Penske rental truck. I was not contacted upon arrival. They dropped it from the truck bed onto the driveway without using a lift gate. My Ring camera recorded it all, including the loud bang. In the video, one man can be heard to say to the other, "You broke it". Next, the box was dragged across a textured drivewa...

Poor customer service.

I ordered this product through a store since it was coming from out of state. Everything to that point went smoothly through delivery. Once received I called the Edmond, OK, store to pay to pick up the old softener. I was told someone would call me back, they never did. I called again and was told the same thing. I decided to go to the store last Sunday in person and the customer service people did not know how to figure out the pick up. They suggested I rent a pick up truck. I am a 100%d...