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Gold 15-in Stainless steel Undercounter Trash Compactor

Ratings & Reviews for Whirlpool Gold 15-in Stainless steel Undercounter Trash Compactor

3.8
262
Review
 3.8 out of 5
262 Reviews


71% Recommend this product

Ratings may include incentivized customer reviews.

What Customers Are Saying

The product has received mixed reviews. Many customers are satisfied with its performance, noting it effectively compacts trash and reduces the frequency of taking out the garbage. Customers appreciate the design. However, some have experienced issues with the quality and durability, reporting problems with the mechanism, buttons, and construction. A common complaint is the compactor does not compact the trash as thoroughly as previous models. Additionally, some found it noisier than expected. While the majority of reviews are positive, there are enough negative experiences to suggest the quality and reliability may be inconsistent.

Customer review summary generated by AI, including incentivized reviews.
262 Customer Reviews

Very convient

Would Recommend
September 5, 2026
From 15-in Black-on-Black Undercounter Trash Compactor Verified Purchaser
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Would Not Recommend

If you are elderly and expect them to deliver it, unpack it and set it where you want, be ready for a surprise! The young man who delivered it brought it in (first thing he said, "do you want it in the garage?") Why would I want my new trash compactor in the garage!! Then he took it in the kitchen and set it beside my old one, box and all, took a picture and said where is the old one. I said aren't you going to unpack it? He said I didn't pay for that service! But he did eventually unpack ...

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Response from WhirlpoolTeam

Hi there! We're genuinely sorry to hear about the experience you had with Lowe's. While our reviews focus on the product itself, we absolutel...

WhirlpoolTeamAugust 27, 2026

WhirlpoolBrand

Waste of money

Would Not Recommend

Purchased about 2 years ago. Had to wait about 60 days and the machine is garbage. Didn’t compress good, noisy, and now makes a horrible sound and won’t stop until it is turned off, won’t compress and now the buttons to turn on and off don’t work. We previously owned a Kenmore and it was amazing, after 20+ yrs, we had to buy a new one and kenmore doesn’t make them anymore. DO NOT BUY!!!!!

July 31, 2026
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Response from WhirlpoolTeam

We are truly sorry to hear about the frustrations you've experienced with your compactor, and we sincerely apologize for the disappointment cause...

WhirlpoolTeamAugust 3, 2026

WhirlpoolBrand

Broken at 6 months

Would Not Recommend

After 6 months of use, the ram wouldn't stop. It got 'fixed' and was told it was just jammed. 12 months later, it's 'jammed' again but now that it's not under warrantee so they will not pay for service to fix it again even though it's a recurrent problem. Message: They won't stand by their products or make good on selling me a lemon.

June 18, 2026
From 15-in Black-on-Black Undercounter Trash Compactor Verified Purchaser
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Response from WhirlpoolTeam

We are very sorry to hear about the ongoing frustration you've experienced with your appliance, especially with the issue recurring after a previ...

WhirlpoolTeamJune 22, 2026

WhirlpoolBrand

Worked for 15 days

Would Not Recommend

Ordered this trash compactor to replace one that had stopped working after 10 years. Same brand, same color, hoping it would be new and improved. Ordered from Lowes. 3 week wait for it to arrive in store. Not Lowes fault. Picked it up, brought it home, unpacked it, set it in place, leveled it, plugged it in and started using it. The start button felt wonky from day one but figured it was stiff because it was new. Worked as it should from April 7th until April 22nd but the start button was...

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Response from WhirlpoolTeam

We appreciate you taking the time to share your feedback with us! We're genuinely sorry to hear that you had a negative experience with your Whir...

WhirlpoolTeamApril 27, 2026

WhirlpoolBrand

EVERY HOUSE SHOULD HAVE ONE!!

Would Recommend

This is our THIRD compactor of this make. It really saves on trips out to the garbage can. Prior to having one it is one trip a day. Now it is two trips a week. Leaves a lot of room in the collection can for waste from other areas. Each of the previous two lasted about ten years.

March 28, 2026
From 15-in Black-on-Black Undercounter Trash Compactor Verified Purchaser
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Good while it worked

Would Not Recommend

We were excited when the compactor finally became available. It worked as described for just over a year. Just a month or two after the warranty expired it stopped working. The gears would not engage. There is an expectation when one spends this kind of money, the product will last years more.

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Response from WhirlpoolTeam

We appreciate you taking the time to share your feedback with us! We're genuinely sorry to hear that you had a negative experience with your Whir...

WhirlpoolTeamMarch 23, 2026

WhirlpoolBrand

Quiet and efficient

Would Recommend

[This review was collected as part of a promotion.] This trash compactor is so much more quiet than my old one . I have trouble pushing the start button. The start button does not respond easily. Overall, it is a good product

March 16, 2026

From whirlpool.com

Delivered Damaged

Would Not Recommend

I've tried 2 times now ordering this trash compactor. The first one didn't work the 2nd one is damaged. I've been waiting now well over 3 months for this trash compactor!!

December 16, 2025
From 15-in Black-on-Black Undercounter Trash Compactor Verified Purchaser
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Response from WhirlpoolTeam

Hi there! We're genuinely sorry to hear about the experience you had with Lowe's. While our reviews focus on the product itself, we absolutel...

WhirlpoolTeamDecember 18, 2025

WhirlpoolBrand

[This review was collected as part of a promotion.] Have had compactors for 35 years. This one is good.

October 6, 2025

From whirlpool.com

Works fine

[This review was collected as part of a promotion.] Our previous Whirlpool trash compactor lasted over 22 years, so we did not hesitate to replace it with another. We've only had it for a couple of weeks and it seems to be working fine. Would give it 5 stars except the buttons to operate are a little hard to push, like there's a gap between the console front and the contact for the button. That may cause the plastic to crack over time.

October 4, 2025

From whirlpool.com

Happy

[This review was collected as part of a promotion.] Happy to have a new compactor. But I’m disappointed that the plunger doesn’t stay down. My previous one had a stay down weight that truly compacted the waste. This one drops down and then comes back up immediately.

September 16, 2025

From whirlpool.com

Great look.

Would Recommend

[This review was collected as part of a promotion.] Great look in our kitchen. Easy to unpackage and self- install.

July 26, 2025

From whirlpool.com

[This review was collected as part of a promotion.] Everything is fine, product performs well. I do miss the extra compression mode that my 20 year old compactor had.

July 24, 2025

From whirlpool.com

Too noisy

Would Recommend

[This review was collected as part of a promotion.] We recently remodeled our kitchen and replaced all of our appliances. We had a Whirlpool compactor before. The new one we just installed is much noisier than the old one. I believe that the previous model had a plastic drive chain or drive gear and the troubleshooting notes say that the noise is due to the metal drive chain and gear. Perhaps the metal parts are more sturdy, but the noise made by this compactor is too loud.

April 14, 2025

From whirlpool.com

Quieter than the last one

[This review was collected as part of a promotion.] Bought this trash compactor to replace one I already had but had broken 2 times. I hope this one lasts longer!

April 8, 2025

From whirlpool.com

Ok but not as good as I hoped

[This review was collected as part of a promotion.] Replaces a 14 year old Whirlpool trash compactor. This new one does not seem to roll as smoothly as the appliance I replaced. Quality does not seem as good.

March 31, 2025

From whirlpool.com

Mostly fine

Would Recommend

[This review was collected as part of a promotion.] Works as expected except for foot pedal. Pedal has too much play. Tray doesn't open fully without mannual suppoort

March 26, 2025

From whirlpool.com