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15-in Black-on-Black

Ratings & Reviews for Whirlpool 15-in Black-on-Black

4.0
343
Review
 4 out of 5
343 Reviews


78% Recommend this product

Ratings may include incentivized customer reviews.

What Customers Are Saying

Customers overwhelmingly praise the compactor for drastically reducing trash volume and operating quietly, with many reporting they now take out trash once weekly instead of multiple times per week, reducing bag usage from four to ten bags down to just one. Reviewers consistently highlight reliable operation and appreciate the intuitive foot pedal controls. Most express strong satisfaction and trust in the product's durability. Some note the door requires slamming to stay shut and mention control panel concerns, while a few report the unit needs the bin half-full before activation. Despite these minor issues, most customers consider it an excellent replacement for aging units.

Customer review summary generated by AI, including incentivized reviews.
343 Customer Reviews

It is brand new.

Would Not Recommend

The "on" light never has come on, but it worked anyway, so we have been using it for 4 times. But then it quit. We plan to let Lowe's know, and will also see what Whirlpool says about it.

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Response from WhirlpoolTeam

Thank you for sharing your insights with us,. It's hard for us to hear that you had a negative experience, as we always try to do our best to pro... Read More

WhirlpoolTeamMay 13, 2024

WhirlpoolBrand

Would Recommend

while the product is great , the person who was sent to load it into my truck was a tiny lady with a great personality, but to little to lift it into my truck. It should have been obvious that she couldn't do it by herself, and I could not help her. So we ended up waiting for someone else to come and help. Another tiny girl came and the both of them ended up getting it done. They were kind and wonderful, but Lowes should know the limitations of their employees when making assignments for the day...

April 15, 2024
From Gold 15-in Stainless steel Undercounter Trash Compactor Verified Purchaser
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New

Would Recommend

[This review was collected as part of a promotion.] This is the second trash compactor I have bought. The first one quit working and the motor blew up. Replaced the motor and also the gear. Still did not work, so we decided to purchase a new one. Just hope the parts last longer than the old one did.

March 15, 2024

From whirlpool.com

OK EXCEPT THE DRAWER

[This review was collected as part of a promotion.] THE DRAWER IS NOT WORKING WRIGHT! WHO CAN FIX THIS PROBLEM

March 11, 2024

From whirlpool.com

Whirlpool Trash Compactor

Would Recommend

Excellent product. Size and dimensions were exactly as described and it fit, under counter, perfectly. Very pleased!

March 1, 2024
Verified Purchaser
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Don't want to give this review any Stars!

Would Not Recommend

Ordered this online on Black Friday 2023. Finally delivered in mid January. Once the box was opened, it was discovered to be defective. After 2 visits from a service repair, it is still defective. Instead of replacing the whole unit, we are again are waiting on a new part. (Another 6 weeks) Can't really use it properly until it's fixed. Can't find this item in store, but will never order online with Lowe's again. Our last compactor was over 20 years old. This one is new and doesn't work. ...

February 28, 2024
From 15-in White-on-White Freestanding Trash Compactor Verified Purchaser
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Response from WhirlpoolTeam

Thank you for sharing your insights with us, AGHB. It's hard for us to hear that you had a negative experience, as we always try to do our best t... Read More

WhirlpoolTeamFebruary 29, 2024

WhirlpoolBrand

Works great. Bad control pad

Would Recommend

[This review was collected as part of a promotion.] Works great. Clips to hold bags are fantastic. Easy to get full bags out. Absolutely HATE the push button controls. Off centered or something. Very difficult to work. Would be a 5 star rating if not for the control pad

February 15, 2024

From whirlpool.com

Poor Quality

Would Not Recommend

[This review was collected as part of a promotion.] Missing nuts... the bottom rail came off within 6-8 weeks of use. Pending repair.

February 4, 2024

From whirlpool.com

Response from Consumer Care

Thank you for sharing your insights with us, philtherealist. It's hard for us to hear that you had a negative experience as we always try to do our be... Read More

Consumer CareFebruary 6, 2024

Not recommended.

[This review was collected as part of a promotion.] 5 months old and buttons are chipping off ALREADY. This was a real concern for me as my 1st Whirlpool trash compactor did this after 5 YEARS ,not 5 months. It is also noisy and does not have the ability to stay in the compact mode.

January 31, 2024

From whirlpool.com

Response from Consumer Care

Hello Amy!, Thank you for your review. We regret to hear that your Trash Compactor is not living up to your standards. If you have any questions or co... Read More

Consumer CareFebruary 2, 2024

Greatly Satisfied!

[This review was collected as part of a promotion.] I bought this almost 7 months ago and could not be more pleased with it.

January 29, 2024

From whirlpool.com

Whirlpool Pool Trash Compactor needs improvements

[This review was collected as part of a promotion.] We bought this trash compactor two months ago. The unit does not open more than one inch when the pedal is pressed and has to be pulled out. Similarly, it does not close smoothly and has to be pushed hard to close it. The performance of this unit is inferior to the Kenmore trash compactor we previously had.

January 28, 2024

From whirlpool.com

Response from Consumer Care

Thank you for sharing your insights with us, Yogisingh. It's hard for us to hear that you had a negative experience as we always try to do our best to... Read More

Consumer CareJanuary 29, 2024

Built cheaper than older models

Would Not Recommend

Do not like the power on, off or run buttons at all.

January 25, 2024
Verified Purchaser
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Great product

Would Recommend

[This review was collected as part of a promotion.] I bought to replace a 30 year old machine. Love the looks and ease of use.

January 11, 2024

From whirlpool.com

Control Difficult to Operate

[This review was collected as part of a promotion.] We purchased the trash compactor about 1 month ago and have trouble with the start button. It is very difficult to press to operate. My wife does not have the strength in her fingers to activate it.

January 6, 2024

From whirlpool.com

compactor

[This review was collected as part of a promotion.] very good.happy.works very well. would recommend it.

January 6, 2024

From whirlpool.com

Defective and doesnt work

Would Not Recommend

[This review was collected as part of a promotion.] Was installed and doesnt work. Control panel is faulty and pushes way in when trying to push start button. Contacted installer. Gonna mark as defective and re order a new one.Paid over 1000 and waited a month to get then it doesnt work. Needs push buttons instead of a slick panel control.

January 4, 2024

From whirlpool.com

Response from Consumer Care

Thank you for sharing your insights with us, Trash compactor. It's hard for us to hear that you had a negative experience as we always try to do our b... Read More

Consumer CareJanuary 4, 2024

It's okay, better than a trash can

I have been in my home for 22 years and this is my third compactor. Previous two were KitchenAid lasting about 10 years each. I purchased this Whirlpool because 1. Price 2. Limited selection for a black compactor 3. limited selection period (I guess Trash compactors aren't trendy anymore). After waiting about 6 weeks for it to arrive, we have had it two weeks now. Pros: it is quiet, it fits perfectly, it feels sturdy. Cons: 1. No foot pedal. I guess I assumed it had one and didn't even ta...

December 27, 2023
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Poorly made

Would Not Recommend

[This review was collected as part of a promotion.] I can not believe how cheaply this was made. I had a Kenmore for 30 years and that was built like a tank. It lasted until it didn’t. But it had a good run.

December 26, 2023

From whirlpool.com

Response from Consumer Care

Thank you for sharing your insights with us, PatP. It's hard for us to hear that you had a negative experience, as we always try to do our best to pro... Read More

Consumer CareDecember 28, 2023