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15-in Black-on-Black Undercounter Trash Compactor

Ratings & Reviews for Whirlpool 15-in Black-on-Black Undercounter Trash Compactor

4.0
340
Review
 4 out of 5
340 Reviews


79% Recommend this product

Ratings may include incentivized customer reviews.

What Customers Are Saying

Customers overwhelmingly praise the compactor for drastically reducing trash volume and operating quietly, with many reporting they now take out trash once weekly instead of multiple times per week, reducing bag usage from four to ten bags down to just one. Reviewers consistently highlight reliable operation and appreciate the intuitive foot pedal controls. Most express strong satisfaction and trust in the product's durability. Some note the door requires slamming to stay shut and mention control panel concerns, while a few report the unit needs the bin half-full before activation. Despite these minor issues, most customers consider it an excellent replacement for aging units.

Customer review summary generated by AI, including incentivized reviews.
340 Customer Reviews

Broken at 6 months

Would Not Recommend

After 6 months of use, the ram wouldn't stop. It got 'fixed' and was told it was just jammed. 12 months later, it's 'jammed' again but now that it's not under warrantee so they will not pay for service to fix it again even though it's a recurrent problem. Message: They won't stand by their products or make good on selling me a lemon.

June 18, 2026
Verified Purchaser
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Response from WhirlpoolTeam

We are very sorry to hear about the ongoing frustration you've experienced with your appliance, especially with the issue recurring after a previ...

WhirlpoolTeamJune 22, 2026

WhirlpoolBrand

Not the quality of my old one

Would Not Recommend

Actually compared to my original one I would give it 2 stars but the industry has changed. It seems very flimsy and shy of quality materials that are built to last. I was told I would only get 6 years out of it. My last one lasted 30 years. So I don't expect it to last..the quality isn't there. It seems to work well enough but having to have it 1/2 full before compacting seems odd. Quite honestly I'm afraid to use it much because I'm concerned it will break. It's not that nice to look at ...

June 14, 2026

From whirlpool.com

Worked for 15 days

Would Not Recommend

Ordered this trash compactor to replace one that had stopped working after 10 years. Same brand, same color, hoping it would be new and improved. Ordered from Lowes. 3 week wait for it to arrive in store. Not Lowes fault. Picked it up, brought it home, unpacked it, set it in place, leveled it, plugged it in and started using it. The start button felt wonky from day one but figured it was stiff because it was new. Worked as it should from April 7th until April 22nd but the start button was...

April 24, 2026
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Response from WhirlpoolTeam

We appreciate you taking the time to share your feedback with us! We're genuinely sorry to hear that you had a negative experience with your Whir...

WhirlpoolTeamApril 27, 2026

WhirlpoolBrand

EVERY HOUSE SHOULD HAVE ONE!!

Would Recommend

This is our THIRD compactor of this make. It really saves on trips out to the garbage can. Prior to having one it is one trip a day. Now it is two trips a week. Leaves a lot of room in the collection can for waste from other areas. Each of the previous two lasted about ten years.

March 28, 2026
Verified Purchaser
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Good while it worked

Would Not Recommend

We were excited when the compactor finally became available. It worked as described for just over a year. Just a month or two after the warranty expired it stopped working. The gears would not engage. There is an expectation when one spends this kind of money, the product will last years more.

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Response from WhirlpoolTeam

We appreciate you taking the time to share your feedback with us! We're genuinely sorry to hear that you had a negative experience with your Whir...

WhirlpoolTeamMarch 23, 2026

WhirlpoolBrand

A LITTLE LOUD

Would Recommend

[This review was collected as part of a promotion.] iT WORKS FIND A LITTLE HARD TO OPEN AND IS LOUD BUT WE LOVE A TRASH COMPACTOR.

February 16, 2026

From whirlpool.com

It's OK.

Would Not Recommend

[This review was collected as part of a promotion.] It works well, but it would be nice if the door lined up straight.

January 30, 2026

From whirlpool.com

Delivered Damaged

Would Not Recommend

I've tried 2 times now ordering this trash compactor. The first one didn't work the 2nd one is damaged. I've been waiting now well over 3 months for this trash compactor!!

December 16, 2025
Verified Purchaser
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Response from WhirlpoolTeam

Hi there! We're genuinely sorry to hear about the experience you had with Lowe's. While our reviews focus on the product itself, we absolutel...

WhirlpoolTeamDecember 18, 2025

WhirlpoolBrand

[This review was collected as part of a promotion.]

December 2, 2025

From whirlpool.com

Not built well

Would Not Recommend

[This review was collected as part of a promotion.] I should have reviewed this a little more thoroughly.

November 12, 2025

From whirlpool.com

Response from Consumer Care

Thank you for sharing your insights with us. We value your time and would like to look into the concerns with your Compactor. It's hard for us to hear...

Consumer CareNovember 18, 2025

Just okay

Would Not Recommend

[This review was collected as part of a promotion.] Purchased September 2 and was supposed to receive September 24. Received like a month later than Expected. Definitely not built as well as my previous two Kenmore trash compactor does not compact as well. And much louder. Had my first two at 12 and 13 years respectively do not expect to get more than five years out of this one at best. Does not have the extra pack feature that I like in my other two. Definitely would not recommend.

November 3, 2025

From whirlpool.com

Very quiet and efficient

[This review was collected as part of a promotion.] Nice appliance, a couple of months old. More complicated to run than older model. Somewhat complicated to run, and unfortunately does not have actual drying cycle.

September 20, 2025

From whirlpool.com

We love it

Would Recommend

[This review was collected as part of a promotion.] I bought this a ongth ago and loved it. Our other one broke and we tried to live with just a trash can but realized it was a pain. So we ordered this trash compactor and we are so happy we got another one. This compactor is quieter than our previous one.

September 12, 2025

From whirlpool.com

[This review was collected as part of a promotion.] Looks and works great. Hard to find these things now a days

August 25, 2025

From whirlpool.com

Works great.

Would Recommend

[This review was collected as part of a promotion.] This replaced a Whirlpool compactor that was installed in 1988. It lasted 37 years. So, if this on lasts that long, we'll be happy until I'm 114.

August 11, 2025

From whirlpool.com

[This review was collected as part of a promotion.]

August 6, 2025

From whirlpool.com

[This review was collected as part of a promotion.] I like the compactor except for the programed mash feature.

July 30, 2025

From whirlpool.com

Would Recommend

[This review was collected as part of a promotion.] works great so far. white and looks good in the kitchen

June 24, 2025

From whirlpool.com