Ratings may include incentivized customer reviews.
What Customers Are Saying
Customers overwhelmingly praise this grill for reliable performance, durable construction, and thoughtful features. Most highlight quick heat-up, consistent temperatures, and excellent cooking results, with the searing zone earning particular acclaim for achieving high-heat char marks. Reviewers commend sturdy cast iron grates, reversible cooking surfaces, and removable drip pan as functional upgrades. The compact design, folding side table, and digital thermostat appeal to space-conscious users. Some long-time users note an open back panel allows debris entry, and a few mention the searing zone runs cooler than expected. Despite minor criticisms, most customers consider this grill exceptional value and expect years of reliable use.
Customer review summary generated by AI, including incentivized reviews.Very Disappointed: First Weber Letdown Since 1990
I’ve owned Weber grills since the 1990s and have always been impressed. Until now. The Spirit EP-325 (mine is the natural gas version, but that’s not the issue) shows some clear manufacturing shortcuts that appear to save money and increase profit at the owner's expense. 1. No Back Panel The grill stand is completely open in the back, leaving it exposed to leaves, pests, and weather. I contacted Weber support about this, and the agent simply pointed me to a “critter prevention” help article. Th...
From weber.com
Perfect marriage of Weber grills.
Would RecommendPerfect addition to my Weber large griddle. The griddle has some short comings such as ribs, chicken ..... Now, with the open flame Spirit, theirs is nothing I can't cook outside. Very satisfied.
From weber.com
Valve leak and bad warranty service
Would Not RecommendThe regulator assembly leaked right out of the box. Called for warranty service and i was told that the assembly was out of stock and that it would be 3 to 4 weeks before i get a new one. I have a $700 grill that i can’t use for most of the summer
From weber.com
Your feedback is very important to us. We're sorry to hear about the leak on the regulator assembly and for the delay in the replacement. Your satisfa... Read More
Wonderful Weber
Would RecommendThis is a lovely grill. Assembled rather quickly and easily thanks to the packaging and instructions. Warms up quickly and cooks in a very predictable and controlled manner.
From weber.com
This is our second Weber grill. Very happy!!
Good product
We appreciate your feedback and are sorry to hear about your disappointing experience with the grill. Your satisfaction is our top priority, and we wa... Read More