Ratings & Reviews for Weber Genesis E-335 Black 3 -Burner Natural Gas Grill 1 -Side Burner
Ratings may include incentivized customer reviews.
What Customers Are Saying
Customers overwhelmingly praise these grills for exceptional durability and consistent performance, with many reporting ownership spanning decades—some citing 18, 30+ years of reliable use. Reviewers highlight quick, even heating and superior searing capabilities, with the sear station and side burner frequently mentioned as standout features. Strong brand loyalty is evident, with customers describing these as the gold standard for outdoor cooking. A few note missing features like fold-out warming racks or propane gauges, and some mention minor defects, but these concerns are rare and vastly outweighed by overall satisfaction and long-term value.
Customer review summary generated by AI, including incentivized reviews.Grillmare
Would RecommendIt took over a month to get our grill delivered; then we found out the ignition kit did not work so we had to order a new one, then the grate cracked & broke within a month. Beyond that is been working fine.
From weber.com
So far so good
Would RecommendUsed this grill around 15 times and no issues. Heats up pretty quick. I usually grill around 400* and it hits that temp with the burners all the way down. The side burner is great to have too. That was one of the main reasons I chose this model.
From weber.com
Horrible customer service
Would Not RecommendHorrible customer service with people that bearly spoke english and would hang up on you when they could not perform a simple service like confirming a registration for warranty. Extream long waits on hold and no sense that anyone knows what is going on. Good luck with your grill if you buy one. Mine was assembled at Lowe's for free and each burner heats and sounds different, sputtering and or hissing. NOT recommended.
From Genesis E-335 Black 3 -Burner Liquid Propane Gas Grill 1 -Side Burner Verified Purchaser
LP Grill
Would RecommendThis grill is very nice. Not pleased I had to buy the tank scale extra and had to call to get the match lighter metal stick. Wish the grills were still built like tanks. But as for now this grill is pleasant. The sear station is a great way to cook steaks. Must have side burner is extremely nice. I am happy with the grill but truly hope it will hold up long term. Bought the cover to but worried what it does not cover will rust. Time will tell. Spent days reviewing several grills and se...
From weber.com
Great Burners
Would RecommendVery happy with my purchase so far. The burners put out very high heat which takes a couple cooks to get use to. I purchased the stainless steel vegetable tray and love it. It keeps everything from falling through the grates and does an amazing job. I'm looking forward to adding the rotisserie accessory on my next purchase.
From weber.com
Super duper grill - tough to assemble
Would RecommendThis is a great grill. It is beautiful looking and works wonderfully. I just like looking at it, it is so sweetly designed.
From weber.com
A STANDOUT THAT WOULD BENEFIT FROM HARD COPY HELP
Would RecommendIt’s beautiful. Sleek. I wish I had choice between propane or natural gas on same model. Would like hard copy cookbook and instructions for how to use grates included as in the past.
From weber.com
Thank you for sharing your feedback. We are sorry to hear you experienced issues with the igniter and the cooking grates. We understand how disappoint... Read More