Ratings & Reviews for Trex Transcend 1-in x 6-in x 20-ft Rope Swing Grooved/Solid Composite Deck Board Grooved/Solid
Ratings may include incentivized customer reviews.
What Customers Are Saying
Customers overwhelmingly praise this composite decking for exceptional durability and minimal maintenance, with most noting it retains its natural wood-grain appearance and color for years without fading or refinishing. Many highlight the ease of installation and resistance to warping and rot, calling it a game-changer compared to traditional wood. Some report the hidden fastener system is difficult to work with, and a few mention the boards run slightly narrower than advertised, causing alignment issues. A small group notes heat retention in direct sunlight and minor slip when wet. Despite these drawbacks, most customers consider it a worthwhile investment for long-term deck performance.
Customer review summary generated by AI, including incentivized reviews.Trex
Would RecommendDeck is amazing with Trex!
From Transcend 1-in x 6-in x 16-ft Spiced Rum Solid Composite Deck Board Verified Purchaser
Thank you so much for the kind review, Happy Holidays! - Cami, Customer Care Team.
Hello James and thank you for your fantastic 5-star review! We are incredibly grateful that you took the time to share your feedback with Trex. Than... Read More
Great service
Would RecommendEasygoing
From Transcend 1-in x 6-in x 12-ft Dark Solid Composite Deck Board Verified Purchaser
Hello Bill and thank you for your lovely review. We appreciate you taking the time to share your experience with us as well. We hope you enjoy your b... Read More
Wrong Trex Board Shipped
Would RecommendOrdered a 16' Trex Tiki Torch board, but the wrong color was shipped with the rest of my order. Somehow received a 16' Trex Lava Rock board, vice what was actually ordered. Not sure how this happens.
Hello Kevan. Thank you for reaching out to Trex and bringing your negative experience to our attention. We apologize for the challenges you have face... Read More
Hello, and thank you for sharing your experience with us. At Trex, we strive for 100% customer satisfaction, and we are happy we did just that. We ho... Read More
Charged for sample, no product available
From Transcend 12-in Tiki Torch Composite Deck Board (Sample) Verified Purchaser
We're so sorry to hear the experience you've had! Please reach out to us at 1-800-289-8739 so that we may further assist. -Trex Customer Care... Read More
Hello, We can’t thank you enough for your kind, 5-star review!
Hello Moore, sorry to hear that. If you would like to discuss the situation further, please give us a call at 1.800.289.8739. Thank you, - Trex Custo... Read More
Shipping took forever !
Would RecommendSlow Shipping !
From Transcend 12-in Tiki Torch Composite Deck Board (Sample) Verified Purchaser
Hello, we apologize for any inconvenience you have experienced.
Tiki Torch bringing the quality 🔥 Smooth install and a standout look… love it 💚 Brandi -Trex Customer Care