Ratings & Reviews for Trex Select 1-in x 6-in x 16-ft Pebble Grey Grooved/Solid Composite Deck Board
Ratings may include incentivized customer reviews.
What Customers Are Saying
Customers overwhelmingly praise the composite decking for its beautiful wood-like appearance, exceptional durability, and complete lack of maintenance. Most highlight the rich colors like Pebble Grey, waterproof construction, and resistance to warping, rotting, and fading. Many appreciate never needing to stain, paint, or refinish, requiring only soap and water cleaning. Reviewers find the boards easy to cut and install, with grooved surfaces providing good wet traction. The recycled material composition appeals to environmentally conscious buyers. A few report occasional fulfillment inconsistencies, but overall customers consider it a worthwhile, long-lasting investment.
Customer review summary generated by AI, including incentivized reviews.Not Trex
Would Not RecommendI ordered Trex so it would match my deck. I got UTD composite boards. The color matches, the wood grain pattern does not. UTD is composite deck boards are also thinner than Trex. So Lowe's once again has messed up. I paid for Trex and didn't get Trex.
This is the most mis-managed and unprofessional store I have had the displeasure of working with. Going on 4 times to get one order delivered undamaged and correct and it is still not right. They so called pro staff and managers have screwed this up so bad it is a wonder any contractor work with them. From the original fork lift operator dtagging 24 trex special order boards across the paved parking lot and gouging the (yes I refused half of them due to excess damage), to another who off load...
From Select 1-in x 6-in x 20-ft Saddle Square_SLASH_Solid Composite Deck Board Verified Purchaser
Hello, we are extremely sorry to hear about this, and even more sorry to disappoint a customer. If you need assistance, please reach out to our custo...
decking
Would Recommenddriver done a great job
From Select 1-in x 6-in x 16-ft Pebble Grey Grooved_SLASH_Solid Composite Deck Board
Thank you for the 5-star review! We’re grateful for your support and thrilled to know you had a positive experience. We appreciate your business and ...
The service and pickup was good. What wasn't good was that the one end of the product was damaged and splintered.
From Select 1-in x 6-in x 16-ft Saddle Square_SLASH_Solid Composite Deck Board Verified Purchaser
Hello, we’re so sorry to hear about your experience with our product. We aim to offer 100% customer satisfaction to all of our customers and would li...
A 20' board is a very long board.
Would RecommendI liked the color and consistency of the product and the excellent delivery service.
From Select 1-in x 6-in x 20-ft Pebble Grey Grooved_SLASH_Solid Composite Deck Board Verified Purchaser
Hi Nadas. Pebble Grey looking sharp 😍 Great color + smooth delivery… win all around! Brandi -Trex Customer Care
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get and keep receipt
Be careful I order Trex decking. Received everything but 8 2x6 boards. Waited 45 days received phone call if i would like to credit my account and said no i need the boards Checked account every day and said In Progress. Checked this morning and said it was delivered. Called and was told nothing can be done
We’re sorry to hear that Celli—that’s definitely frustrating 😕 please continue to reach out Lowes so they can help look into it. Additionally...
decking
Would Recommenddriver done a great job product works great
We’re happy to know the product is working well and that your delivery experience went smoothly. We appreciate you highlighting both the product perf...
Composite Deck Boards
Would Not RecommendI ordered 9 board pieces, but only 7 were delivered. Unfortunately, I was not home when delivery was made. It is unacceptable to miscount 20%; this is unlikely a mistake, it seems more intentional.
From Select 1-in x 6-in x 20-ft Saddle Square_SLASH_Solid Composite Deck Board Verified Purchaser
Sorry to hear about this, Dejan—we understand how frustrating that must be. This definitely isn’t the experience we want for our customers. For missi...
Where is my product?? You don’t even know ?
Would Not RecommendIt’s not the product Lowe’s might have the worst Customer service ever. Been waiting over a week for my order I place last Monday and no one can tell where it is or if it is coming. No wonder Hkme depot is beating them up and down the street.
From Select 1-in x 6-in x 16-ft Saddle Square_SLASH_Solid Composite Deck Board Verified Purchaser
Hello, we're sorry to hear you haven't received your product yet. Please give us a call at 1-800-289-8739 so we can see how we can assist fur...
Fantastic Service
Would RecommendThank you to the gentlemen that helped us with our pickup! They went above and beyond!
From Select 1-in x 6-in x 20-ft Pebble Grey Grooved_SLASH_Solid Composite Deck Board Verified Purchaser
Delivery was a problem...
Would RecommendDelivery was messed up, we got the wrong items (not what was ordered). We were told the delivery truck would come back that day, it did not. We got no call back and had to call the store (Cookeville, TN) to get answers and pick up delivery details. Our order got here quickly after talking to a manager.
They never let me know they where in
Would Not RecommendThese boards are not what I wanted
From Select 1-in x 6-in x 16-ft Saddle Square_SLASH_Solid Composite Deck Board Verified Purchaser
Hello, thank you for reaching out and for your review. We are sorry to hear about your experience and would like to learn more. When you are able to,...
Hello, we’d like to apologize for your negative experience. Because the purchase was made through Lowe's, we recommend contacting the store direc...