Ratings & Reviews for Trex Select 1-in x 6-in x 12-ft Saddle Grooved/Solid Composite Deck Board
Ratings may include incentivized customer reviews.
What Customers Are Saying
The product receives mixed reviews, with customers praising its durability, low maintenance, and attractive appearance, but also reporting quality issues like warped or damaged boards. Some find it prone to dirt, stains, and getting very hot in the sun. Overall, the majority of customers are satisfied with the product's quality and durability, despite a few drawbacks.
Customer review summary generated by AI, including incentivized reviews.decking
Would Recommenddriver done a great job
From Select 1-in x 6-in x 16-ft Pebble Grey Grooved_SLASH_Solid Composite Deck Board
The service and pickup was good. What wasn't good was that the one end of the product was damaged and splintered.
From Select 1-in x 6-in x 16-ft Saddle Square_SLASH_Solid Composite Deck Board Verified Purchaser
Hello, we’re so sorry to hear about your experience with our product. We aim to offer 100% customer satisfaction to all of our customers and would li...
A 20' board is a very long board.
Would RecommendI liked the color and consistency of the product and the excellent delivery service.
From Select 1-in x 6-in x 20-ft Pebble Grey Grooved_SLASH_Solid Composite Deck Board Verified Purchaser
Hi Nadas. Pebble Grey looking sharp 😍 Great color + smooth delivery… win all around! Brandi -Trex Customer Care
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good product
Would Recommendpricey but good, needed it to match same decking i did 10yrs ago
From Select 1-in x 6-in x 16-ft Pebble Grey Square_SLASH_Solid Composite Deck Board Verified Purchaser
decking
Would Recommenddriver done a great job product works great
We’re happy to know the product is working well and that your delivery experience went smoothly. We appreciate you highlighting both the product perf...
Composite Deck Boards
Would Not RecommendI ordered 9 board pieces, but only 7 were delivered. Unfortunately, I was not home when delivery was made. It is unacceptable to miscount 20%; this is unlikely a mistake, it seems more intentional.
From Select 1-in x 6-in x 20-ft Saddle Square_SLASH_Solid Composite Deck Board Verified Purchaser
Sorry to hear about this, Dejan—we understand how frustrating that must be. This definitely isn’t the experience we want for our customers. For missi...
Where is my product?? You don’t even know ?
Would Not RecommendIt’s not the product Lowe’s might have the worst Customer service ever. Been waiting over a week for my order I place last Monday and no one can tell where it is or if it is coming. No wonder Hkme depot is beating them up and down the street.
From Select 1-in x 6-in x 16-ft Saddle Square_SLASH_Solid Composite Deck Board Verified Purchaser
Hello, we're sorry to hear you haven't received your product yet. Please give us a call at 1-800-289-8739 so we can see how we can assist fur...
Fantastic Service
Would RecommendThank you to the gentlemen that helped us with our pickup! They went above and beyond!
From Select 1-in x 6-in x 20-ft Pebble Grey Grooved_SLASH_Solid Composite Deck Board Verified Purchaser
Delivery was a problem...
Would RecommendDelivery was messed up, we got the wrong items (not what was ordered). We were told the delivery truck would come back that day, it did not. We got no call back and had to call the store (Cookeville, TN) to get answers and pick up delivery details. Our order got here quickly after talking to a manager.
From Select 1-in x 6-in x 16-ft Pebble Grey Grooved_SLASH_Solid Composite Deck Board
They never let me know they where in
Would Not RecommendThese boards are not what I wanted
From Select 1-in x 6-in x 16-ft Saddle Square_SLASH_Solid Composite Deck Board Verified Purchaser
Hello, thank you for reaching out and for your review. We are sorry to hear about your experience and would like to learn more. When you are able to,...
Cupping
Would Not RecommendInstaller may not have installed entirely correct, but this Trex decking is not the greatest product. Yes, it may not need to be stained, but it definately warps and cups worse than decking boards. I wish that I had gone with a different decking material. Deck is 2 yrs old.
Hello, we’re so sorry to hear about your experience with our product. We aim to offer 100% customer satisfaction to all of our customers and would li...
Damaged boards
Would Not RecommendI ordered 43 Trex 20 ft. grooved boards. I paid to have them delivered. 5 of the boards were obviously damaged, but sent anyway. 3 boards had what appeared to be tire marks. I requested 5 replacement boards. 1 of the 5 replacement boards had a manufacturing defect. I don't understand why Lowe's accepts boards that have obvious flaws leaving the customer to request replacement boards with extra time involving order and delivery for both Lowe's and the customer. Extremely frustrating....
From Select 1-in x 6-in x 20-ft Saddle Grooved_SLASH_Solid Composite Deck Board
Hi Maldemer, thank you for reaching out. I am sorry to hear of your experience and would like to learn more. When you are able to, please give us a c...
Some confusion at the store during pickup.
Would Not RecommendProduct was just as expected and DELIVERED 2 DAYS EARLIER THAN EXPECTED.
From Select 1-in x 6-in x 16-ft Pebble Grey Square_SLASH_Solid Composite Deck Board Verified Purchaser
Thank you for the review! We hope you enjoy your deck for years to come! -Trex Customer Care
Thank you for the 5-star review! We’re grateful for your support and thrilled to know you had a positive experience. We appreciate your business and ...