Ratings & Reviews for TREX Select 1-in x 6-in x 20-ft Pebble Grey Square/Solid Composite Deck Board
Ratings may include incentivized customer reviews.
What Customers Are Saying
The Trex composite deck boards are generally viewed as a high-quality and durable product. Customers are very satisfied with the product quality, finding it to be solid, sturdy, and long-lasting. Many praise the easy installation, low maintenance, and attractive appearance of the boards. However, some customers have experienced issues such as boards arriving damaged or prone to scratching and scuffing more easily than expected. Overall, the product appears to provide good value for the money, with many customers highly recommending it for deck construction and renovation projects.
Customer review summary generated by AI, including incentivized reviews.Perfect for deck stairs. No more rotten wood for
Would RecommendNo more rotten wood deck stairs for me. I had an easy order, check out and pickup all took one week. product was in great shape; I used a 15% off coupon. Lowes Associate offered to help load into the vehicle, I had to cut to 8 foot lengths to get it into the vehicle, so I brought a portable circular saw and took care of it myself. It was nice that the Associate at Lowes offered to help load the Trex. I installed the product, with the recommended trex screws. All look s great.
From Select 1-in x 6-in x 16-ft Saddle Square_SLASH_Solid Composite Deck Board Verified Purchaser
Damage
Would RecommendTwo of the 4 were damaged. These are expensive select Trex boards used for top rail on deck. Didn’t see the damage until they were cut and fitted! Obviously damaged in delivery to the store. They were wrapped so we didn’t see the damages.
From Select 1-in x 6-in x 20-ft Saddle Square_SLASH_Solid Composite Deck Board
Hello, we are extremely sorry to hear about this, and even more sorry to disappoint a customer. If you need assistance, please reach out to our custo...
This is the most mis-managed and unprofessional store I have had the displeasure of working with. Going on 4 times to get one order delivered undamaged and correct and it is still not right. They so called pro staff and managers have screwed this up so bad it is a wonder any contractor work with them. From the original fork lift operator dtagging 24 trex special order boards across the paved parking lot and gouging the (yes I refused half of them due to excess damage), to another who off load...
Hello, we are extremely sorry to hear about this, and even more sorry to disappoint a customer. If you need assistance, please reach out to our custo...
Great Decking
Would RecommendAs always Trex products offer exceptional quality and ease of installation.
From Select 1-in x 6-in x 12-ft Malted Barley Grooved_SLASH_Solid Composite Deck Board Verified Purchaser
Hello, and thank you for your lovely review. We appreciate you taking the time to share your experience with us as well. We hope you enjoy your brand...
Product as described
Would RecommendA little on the expensive side, but showed up in excellent condition
From Select 1-in x 6-in x 16-ft Saddle Square_SLASH_Solid Composite Deck Board Verified Purchaser
Thank you for your feedback. We’re glad to hear the board arrived in great condition and matched your expectations. We appreciate your thoughts on th...
good product
Would Recommendpricey but good
From Select 1-in x 6-in x 20-ft Pebble Grey Square_SLASH_Solid Composite Deck Board Verified Purchaser
We’re glad to hear you’re enjoying the product and that it’s performing well for your project. We understand pricing is an important consideration an...
Sorry to hear about this, Dejan—we understand how frustrating that must be. This definitely isn’t the experience we want for our customers. For missi...
Great, but...
Would RecommendRebuilt an old pressure treated deck 5 months ago. It looks great but I now have white lines and spots that do not wash off. I may have gotten some defective boards.
Hello, thank you for reaching out and sharing your experience. We sincerely apologize for the challenges you've encountered—this is not the exper...
Had to special order but came thru quickly
Would RecommendCame in around 10 days
Verified Purchaser
Hello, On behalf of all of us at Trex I would like to thank you for sharing this great review! We are thrilled that you love our products. We will be...
Patience
Would RecommendEverything was great except time it took to get the boards from storage to our truck.
From Select 1-in x 6-in x 16-ft Saddle Square_SLASH_Solid Composite Deck Board Verified Purchaser
Hello, thank you for your review! We appreciate your time and your feedback in your review. Thank you, Trex Customer Care Team.
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Incomplete Order
Would RecommendI ordered 8 boards and 6 were delivered, the process to correct this issue was not easy and delayed the start of my project!
Verified Purchaser
Hi Patty, we are sorry to hear about your experience with Trex. If this ever occurs in the future, give us a call at 1(800)289-8739. We are here to h...
I have no comment on that.
Would RecommendThe product was just what I hoped it would be.
From Select 2-in x 6-in x 12-ft Pebble Grey Square_SLASH_Solid Composite Deck Board Verified Purchaser
Hello! We're so happy to hear you're happy with your Trex product! -Trex Customer Care
Messed
Would Not RecommendIt delivered broken no good service
From Select 1-in x 6-in x 16-ft Saddle Square_SLASH_Solid Composite Deck Board Verified Purchaser
Hello Walter, we’re sorry to hear your product didn’t come as expected. We try to take every precaution to ensure that everything arrives safely in g...
Damaged boards
Would Not RecommendI ordered 43 Trex 20 ft. grooved boards. I paid to have them delivered. 5 of the boards were obviously damaged, but sent anyway. 3 boards had what appeared to be tire marks. I requested 5 replacement boards. 1 of the 5 replacement boards had a manufacturing defect. I don't understand why Lowe's accepts boards that have obvious flaws leaving the customer to request replacement boards with extra time involving order and delivery for both Lowe's and the customer. Extremely frustrating....
From Select 1-in x 6-in x 20-ft Saddle Grooved_SLASH_Solid Composite Deck Board
Hi Maldemer, thank you for reaching out. I am sorry to hear of your experience and would like to learn more. When you are able to, please give us a c...
Long lasting and solid
Would RecommendWe bought these Trex boards to replace pressure treated boards on our deck that just couldn't withstand the GA summer heat. They are easy to install, but require their own type of screws that have a different head, so it requires a specific screw drive other than a Phillips head. They have been down a couple years at this point and they are great. The only downside is that they get very hot in the summer. We put down an area rug for the space we walk on and that did the trick. Expensive, but wel...
From Select 12-ft Woodland Brown Square Composite Deck Board Verified Purchaser
Hello, thank you for your great review! We are thrilled to hear you enjoy the product and the delivery was successful! ~ Trex Customer Care Team ...
Thank you for sharing your experience! We're glad to hear your order, pickup, and installation all went smoothly. It's great to know the Lowe...