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12-volt max 8-in Straight Shaft Battery String Trimmer 3 Ah (Charger Included)

Ratings & Reviews for Toro 12-volt max 8-in Straight Shaft Battery String Trimmer 3 Ah (Charger Included)

3.8
556
Review
 3.8 out of 5
556 Reviews


80% Recommend this product

Ratings may include incentivized customer reviews.

What Customers Are Saying

The product is generally well-received, with users praising its ease of use, lightweight design, and good battery life. It is described as powerful and dependable, offering good value. However, some users have experienced issues such as the line guard falling off, the battery not holding a charge as expected, and the trimmer struggling with thicker grass. Overall, the product seems suitable for light-duty trimming, but may not be suitable for more demanding yard work.

Customer review summary generated by AI, including incentivized reviews.
556 Customer Reviews

The cordless trimmer has plenty of power to trim even very tall weeds and does an excellent job on grass.

I like the light weight and portability of the cordless trimmer. It has plenty of power for tall grass and weeds and trims with ease. I live on a farm and have a large yard and it keeps its charge for a long, long time. It is small and portable, so I can put it in the SUV and take it to town to trim at the cemetery around my husband's grave.

May 18, 2017

From ToroDealer.com

The cordless trimmer has plenty of power to trim even very tall weeds and does an excellent job on grass.

I like the light weight and portability of the cordless trimmer. It has plenty of power for tall grass and weeds and trims with ease. I live on a farm and have a large yard and it keeps its charge for a long, long time. It is small and portable, so I can put it in the SUV and take it to town to trim at the cemetery around my husband's grave.

May 18, 2017

From Toro.com

YEP this product is not worth the trouble.

Unfortunately I did not read the reviews before I wasted my money on this item. I bought it on sale otherwise I would be more mad than I am. As per the reviews, the plastic shield that snaps on the back will not stay on. Before I even used it it came off 3 times. Also per previous reviews I had not even used the trimmer for 5 min and the string or trimmer cord is gone. Don't know if I used it up or it just snuck back inside the trimmer. I can't get the head off now to find out. BEWARE PEOPLE, th...

May 12, 2017

From Toro.com

Response from Toro Customer Care

We're very disappointed to learn of this experience and understand your frustration. This product features a 2-year full warranty should there be a de...

Toro Customer CareJune 7, 2017

YEP this product is not worth the trouble.

Unfortunately I did not read the reviews before I wasted my money on this item. I bought it on sale otherwise I would be more mad than I am. As per the reviews, the plastic shield that snaps on the back will not stay on. Before I even used it it came off 3 times. Also per previous reviews I had not even used the trimmer for 5 min and the string or trimmer cord is gone. Don't know if I used it up or it just snuck back inside the trimmer. I can't get the head off now to find out. BEWARE PEOPLE, th...

May 12, 2017

From ToroDealer.com

Response from Toro Customer Care

We're very disappointed to learn of this experience and understand your frustration. This product features a 2-year full warranty should there be a de...

Toro Customer CareJune 7, 2017

product defective

Finally decided to replace my old weed eater. The line feed wasn't working and could not get replacement spools any longer. Guess I made a poor decision. The "new" Toro worked about 10 seconds and the line disappeared. Had difficulty getting the top off the spool. Returned to place of purchase where customer service rendered assistance and replaced spool. As soon as I began using it the line disappeared again and would not refeed. This time I was able to remove the spool and extend the line manu...

April 30, 2017

From Toro.com

product defective

Finally decided to replace my old weed eater. The line feed wasn't working and could not get replacement spools any longer. Guess I made a poor decision. The "new" Toro worked about 10 seconds and the line disappeared. Had difficulty getting the top off the spool. Returned to place of purchase where customer service rendered assistance and replaced spool. As soon as I began using it the line disappeared again and would not refeed. This time I was able to remove the spool and extend the line manu...

April 30, 2017

From ToroDealer.com

Reliable

Would Recommend

I decided to write a review after 2 years of use, bought in 2014. I have not had one issue with this product, and fits my needs perfectly. This beats carrying around gas a powered trimmer, no messing around with gas/oil. Charging usually takes around 6 hours and can get 2 cuttings on a full charge. Just ran out of string last week for the first time (you have to remember our summers are short in SD), rewinding spool with new string was very easy.

September 1, 2016

From ToroDealer.com

Reliable

Would Recommend

I decided to write a review after 2 years of use, bought in 2014. I have not had one issue with this product, and fits my needs perfectly. This beats carrying around gas a powered trimmer, no messing around with gas/oil. Charging usually takes around 6 hours and can get 2 cuttings on a full charge. Just ran out of string last week for the first time (you have to remember our summers are short in SD), rewinding spool with new string was very easy.

September 1, 2016

From Toro.com

This product doesn't work for me!

Would Not Recommend

I cannot get the bump-feed system to release the string. I've had it a year and have only had about an hour's worth of trimming...pulling and tugging at the string. UGH!!!!!

August 4, 2016

From ToroDealer.com

Response from Customer Care

We are sorry to hear of your product experience. Please make sure that you follow instructions in your owner's manual. It could be you have a bad he...

Customer CareAugust 10, 2016

This product doesn't work for me!

Would Not Recommend

I cannot get the bump-feed system to release the string. I've had it a year and have only had about an hour's worth of trimming...pulling and tugging at the string. UGH!!!!!

August 4, 2016

From Toro.com

Response from Customer Care

We are sorry to hear of your product experience. Please make sure that you follow instructions in your owner's manual. It could be you have a bad he...

Customer CareAugust 10, 2016

This unit operates very poorly.

Would Not Recommend

In anything but the smallest grass, this unit is unusable. There is a space between the shaft and the spinning line wheel that collects longer grass and immediately knots up. It takes less that 15 seconds of work before the motor bogs down and you have to stop and remove the grass knot. The string guard is also very poorly connected and falls off at the drop of a hat. I would not recommend this unit to anyone.

July 22, 2016

From ToroDealer.com

Response from Customer Care

We are sorry to hear of your product experience and want to learn more. If you would like, please email your contact information, along with model and...

Customer CareJuly 25, 2016

This unit operates very poorly.

Would Not Recommend

In anything but the smallest grass, this unit is unusable. There is a space between the shaft and the spinning line wheel that collects longer grass and immediately knots up. It takes less that 15 seconds of work before the motor bogs down and you have to stop and remove the grass knot. The string guard is also very poorly connected and falls off at the drop of a hat. I would not recommend this unit to anyone.

July 22, 2016

From Toro.com

Response from Customer Care

We are sorry to hear of your product experience and want to learn more. If you would like, please email your contact information, along with model and...

Customer CareJuly 25, 2016

Short Battery Life

Would Not Recommend

Like other reviewers, I have had an extremely short battery life. It is barely lasting 5 minutes after being plugged in for days. I have only had this for a year, so I can't believe the battery is bad already. I like the lightweight design, and it cuts pretty well for the first couple of minutes, but I can't get more than about 20 - 30 feet of trimming at a time.

July 9, 2016

From Toro.com

Response from Customer Care

We are sorry to hear of your product experience. Our Toro cordless trimmers, if fully charged, have a run time between 15 and 20 minutes in medium den...

Customer CareJuly 11, 2016

Short Battery Life

Would Not Recommend

Like other reviewers, I have had an extremely short battery life. It is barely lasting 5 minutes after being plugged in for days. I have only had this for a year, so I can't believe the battery is bad already. I like the lightweight design, and it cuts pretty well for the first couple of minutes, but I can't get more than about 20 - 30 feet of trimming at a time.

July 9, 2016

From ToroDealer.com

Response from Customer Care

We are sorry to hear of your product experience. Our Toro cordless trimmers, if fully charged, have a run time between 15 and 20 minutes in medium den...

Customer CareJuly 11, 2016

Didn't live up to positive reviews

Would Not Recommend

I bought this trimmer based on positive reviews saying it held a charge for 30-45 minutes. I am lucky if it holds a charge for 10 minutes. In addition, it's power is weak even at the begiinning of use. I'm very disappointed in this product and it's performance.

June 15, 2016

From ToroDealer.com

Response from Customer Care

We are sorry to hear of your product experience. Our Toro cordless trimmers, if fully charged, have a run time between 15 and 20 minutes in medium den...

Customer CareJune 17, 2016

Didn't live up to positive reviews

Would Not Recommend

I bought this trimmer based on positive reviews saying it held a charge for 30-45 minutes. I am lucky if it holds a charge for 10 minutes. In addition, it's power is weak even at the begiinning of use. I'm very disappointed in this product and it's performance.

June 15, 2016

From Toro.com

Response from Customer Care

We are sorry to hear of your product experience. Our Toro cordless trimmers, if fully charged, have a run time between 15 and 20 minutes in medium den...

Customer CareJune 17, 2016

Very light weight, but doesn't hold charge .

Would Not Recommend

I like how light weight this trimmer is, however, it doesn't hold a charge. It would be great if it came with 2 batteries that you could interchange.

June 14, 2016

From ToroDealer.com

Response from Customer Care

We are sorry to hear about your product experience. For our Toro Cordless Trimmers, the run time is between 15 and 20 minutes in medium density grass....

Customer CareJune 16, 2016

Very light weight, but doesn't hold charge .

Would Not Recommend

I like how light weight this trimmer is, however, it doesn't hold a charge. It would be great if it came with 2 batteries that you could interchange.

June 14, 2016

From Toro.com

Response from Customer Care

We are sorry to hear about your product experience. For our Toro Cordless Trimmers, the run time is between 15 and 20 minutes in medium density grass....

Customer CareJune 16, 2016

The right size for a female operator.

Would Recommend

This model is perfect for my yard which has multiple flowerbeds that need to be edged. Enough power to complete the entire yard. So nice to be free of the extension cord. Only used it three times so I do not know how dependable it is.

June 11, 2016

From ToroDealer.com

The right size for a female operator.

Would Recommend

This model is perfect for my yard which has multiple flowerbeds that need to be edged. Enough power to complete the entire yard. So nice to be free of the extension cord. Only used it three times so I do not know how dependable it is.

June 11, 2016

From Toro.com