
Ratings & Reviews for Sony Noise Canceling Over the ear Wireless Noise Canceling Headphones
Ratings may include incentivized customer reviews.
What Customers Are Saying
The Sony WH-1000XM4 wireless noise-cancelling headphones provide excellent sound quality, effective noise cancellation, and a comfortable, well-designed user experience. Customers praise the headphones' ability to immerse them in music and block out ambient noise, making them ideal for use in noisy environments. The customizable sound settings, long battery life, and convenient features like multi-device connectivity and automatic pause/play are also highlighted as major strengths. While a few customers reported minor issues with the touch controls or microphone performance, the overwhelming majority of reviews are extremely positive, with many considering these the best noise-cancelling headphones they have ever owned.
Customer review summary generated by AI, including incentivized reviews.Great sound, very sad UX
great headset sound, worse UX possible. the speak-to-chat function ignores the fact that I deactivate it about about every 12 hours and reactivates itself all the time. the android app is pretty bad, it's really hard to set the headset and have it work when having multiple devices. If you get a phone call during a zoom-like meeting the headset will break everything about it, screw the sound sources, force you to quit and join back the meeting. There's no option to make it act sanely. It feels ...
From sony.com
Sony’s BEST headphones ever
Would RecommendI REALLY love this headphones, the noise cancellation is so good (i feel like i’m in a music studio). The price is a little high but it’s totally worth it. I bought the beige color and it’s BEAUTIFUL, it looks good with my outfits ^^ Also you can install the app for this headphones, helps you personalize your music experience even more! Now i’ll take them everywhere ;)
From sony.com
Hi there! Thank you so much for the wonderful review! It brings us great joy to hear how much you love your WH-1000XM4 headphones. We are so happy th...
Broken after 5 weeks, Sony refused warranty claim.
Would Not RecommendStopped charging after 5 weeks and Sony refused the warranty coverage - gave me the runaround.
From sony.com
Hi Mohzman, Thanks for the review. We're so sorry to hear about the trouble you're having with your WH-1000XM4 headphones. We want to look into this ...
I've Had This For 5+ Years...
Would RecommendI still love 'em. I don't like going out of my way to post reviews, but it's been 5 years time now, so this is worthy of recognition. Brilliant wireless headphones! I love the durability, casing (both), and overall capability of ANC. Sometimes the auto-switching modes gets annoying and there are some finnicky connection issues with iOS. However, even with newer devices (iOS), I have found this connects fine with occasional BT troubleshooting. The pushed-for Sony app has a lot left to be desi...
From sony.com
Thanks for the 5-year review, Aragorn Ranger! It’s awesome to hear they’ve withstood the test of time and got you into the audiophile world. We rea...
Super comfortable head phones
Would RecommendOutstanding product! I've had mine for 3 years, still impressed.
From sony.com
Hi there, We feel privileged to know that your headphones are still impressing you after three years of daily use! Building premium products that st...
Bad settings
Would Not RecommendI have it and it keeps on cutting out the volume when I speak. That wouldn't be an issue unless every single time I change it in the app it just reverts back to its stupid default when you turn it off. I would not recommend for people using it on calls or for gaming.
From sony.com
Hello DogArt219, Thank you for considering Sony products. We apologize for the inconvenience you are experiencing with your WH-1000XM4 headset cutti...
Amazing
Would RecommendBest purchase of my life. The cups show their age but the sound is still wonderful. Good job Sony.
From sony.com
Hello Joshuasan, Thank you for choosing Sony! We're honored to hear that your WH-1000XM4 headphones remain the best purchase of your life. We apolog...
Amazing headphones with very few downsides
Would RecommendI've had these headphones for about a year now and I absolutely love them. HOWEVER there were a couple of nit-picky things that kept them from getting a full 5 stars. First the pros: These are by far the most comfortable over-the-ear headphones I've ever owned. I wear these all day 5 days a week while in the office, and can honestly say I have no issues by the end of an 8 hour work day. The charge is great as well! So long as I remember to charge them after work, they'll last the entire day ev...
From sony.com
Hi Johnathan , Thank you for the detailed feedback! We’re thrilled to hear you love the comfort, battery life, and sound quality of your WH-1000XM4. ...
not the worst headphone
Would RecommendI traded my bose comfort in for these and don't regret it at all. The sony' have everything as the quite comfort for half the price. What can you say...? And I think they sound a little better. Deeper base crisper highs and in general a better sound.
From sony.com
Thank you for sharing your experience, Mackerdude2u! We are absolutely thrilled to hear that you are so happy with your switch to the WH-1000XM4! It ...
Over priced and over hyped
Would Not RecommendAs a student that needs to focus these headphones are extremely inadequate and a complete waste of money. Their over emphasis on “premium noise canceling” and dual noise sensor is so ineffective it feels like false advertisement. Please do not waste your money if you’re looking for actual noise canceling headphones. Never purchasing another pair of Sony headphones again.
From sony.com
Hi there, We are very sorry to hear that the noise canceling performance did not meet your expectations. To ensure you're getting the best results, p...
AMAZING HEADPHONE
Would RecommendYou will not never regret to get this headphone , especially from the reliable brand Sony.
From sony.com
Thank you for the fantastic review, ELCHAMO! We truly appreciate your confidence in the Sony brand. It is wonderful to hear that you have no regrets ...
Great Product
Would RecommendThe best noise cancelling HP I have bought so far. I watch lot of music videos & the movies, and the sound quality is excellent. With right amount of base and balanced sound it makes listening to music a real pleasure. I highly recommend it.
From sony.com
Hi there, We are thrilled to hear that you are enjoying the balanced sound and bass on your WH-1000XM4! It’s wonderful to know they have become your ...
Great sound poor software
Would Not RecommendHardware is nice. Soft plush leather ear cups comfortable and great sound. App , blue tooth connectivity not so much
From sony.com
Hi Inorod, We are glad you like the comfort and sound of your WH-1000XM4! For the connectivity issues, please ensure your firmware is updated via the...
My Favorite Purchase Ever!!
Would Recommendthese are genuinely the best purchase i have ever made. as a college student, the noise cancelling is amazing for drowning out unwanted noise while studying or even just for a kitchen dance party. they have superior sound quality and i love them so dearly!
From sony.com
Hi ocean127! Thank you so much for your wonderful feedback! We are really happy to hear that the WH-1000XM4 headphones have made such a difference for...
Does not work while using power tools
Would Not RecommendDoesn't work while using power tools… which is the reason i purchased them. Even tried adjusting the setting with the app.
From sony.com
Hello Hahgsbjsk, Thank you for considering Sony products. We apologize for the inconvenience you're experiencing with your WH-1000XM4 headphones not...
Sony Wireless headphones
Would RecommendI bought this a few years ago and I am so happy having and using them.
From sony.com
Hi Bitange! Thanks for sharing your review! It is fantastic to know that you’ve been loving your WH-1000XM4 headphones for a few years now. Thank yo...
Why would you do this.
I got these headphones for Christmas, and I'm extremely disappointed. The sound quality is good. The Battery life is great. The noise cancelling is superb. However, my biggest gripe is also it's biggest weakness. The touch controls. What the hell is that? My 70 dollar Raycons which I bought 3 years ago, have dedicated buttons for volume control and song skipping. I'm in a situation where I cannot access my phone for volume control, so I have to rely on the headphones to adjust the volume quickly...
From sony.com
Hello Zamenia, Thank you for considering Sony products. We’re delighted to hear your positive feedback on the WH-1000XM4 headphones’ sound quality, ...
🔥🔥🔥
These are by far may favorite headphones to the point I ordered a backup pair.
From sony.com
Hello Bavant, Thank you for choosing Sony! We couldn't be happier to hear that the WH-1000XM4 headphones have become your favorite to the extent of ...
Poor
Would Not RecommendThere is an abnormal sound from my headphones. When I walk, I feel something shaking inside them. I even only used it for a month and charged it once
From sony.com
Hi Ian787, We are sorry to hear about the abnormal sound in your WH-1000XM4. Please try turning off "Noise Canceling" and "Ambient Sound Control" in ...
dissapointed, battery malfunctioned in 6 months
Would Not RecommendI had high expectations for this product and then one day it stopped charging. The battery malfunctioned in less than 6 months! I tried 6 different chargers, including the one it came with, to no avail!
From sony.com
Hi MeliW, Thank you for sharing your experience with us. We're really sorry to hear that your WH-1000XM4 headphones stopped charging. Here are a few s...
Hi Fractalesque, Thank you for your detailed feedback, and we are very sorry to hear about the ongoing frustration you've experienced with these fea...