Ratings may include incentivized customer reviews.
What Customers Are Saying
The hand soap offers a pleasant, light fragrance and leaves hands feeling clean and soft. Many customers find it moisturizing and non-drying, especially during winter. However, a significant number are dissatisfied with a recent formula change, reporting the new scent is overpowering and causes issues like irritation and dryness. The consensus is that the original formula was excellent, but the new version is a major disappointment that has alienated many loyal customers.
Customer review summary generated by AI, including incentivized reviews.Same old style bottle
Would Not RecommendSame style bottle as when my kids were small, boring ,small & not sturdy on counter, Also,only a few refill bottles available, of scents, very limited!
Smells Nice!
I like this particular Softsoap, glad I could get it in the big bottle.
Verified Purchaser
Cheapening your SOFTSOAP
Would Not RecommendI noticed your soap over my last few purchases felt VERY watery compared to my previous purchases. I had been purchasing this soap for probably 30 years. Since I suspected you changed your formula, I subsequently "Googled" if you did and the VAST majority of the community agrees with me. Shame on you. No more purchasing the Softsoap brand - you lost my business. Corporate management is making a bad decision cheapening their soap. People might not catch you cheating right away - but when they do ...
From softsoap.com
aloe vera softsoap
The feel is different and the smell is stronger and not likable and not fond of the new packing. Don't know why you have to change a good thing to something that is not better. Been using softsoap for 30 years, so I know for what I speak.
From softsoap.com
What were they thinking?
Would Not RecommendI would give this zero stars if I could. The new scent is awful. It smells like chemicals and is nauseating. Why does everything have to be reformulated. It is clear this company does not care about their customers or they would return to the old scent. I will spend my money elsewhere.
From softsoap.com
Makes hands safe
Would RecommendLove the softness
Verified Purchaser
Great to use
Easy to use
Verified Purchaser
It’s soap
It’s soap
Verified Purchaser
Fabulous soap!!
Would RecommendThis smells good and is good at cleaning hands.
Verified Purchaser
Easy on hands
Would Not RecommendWorks great
Verified Purchaser
Good
Would RecommendGood
Verified Purchaser
Love the scent . Easy to use
Would RecommendIt is very good to use , great scent . Recommend to everyone
Verified Purchaser
Good refill size and price
Would RecommendGood refill size and price
Verified Purchaser