
Ratings & Reviews for Sharp 24-in 1.2-cu ft 950 -Watt Microwave Drawer ( Stainless Steel )
Ratings may include incentivized customer reviews.
What Customers Are Saying
Customers praise the drawer-style design for its space-saving, ergonomic benefits and modern aesthetics, with many highlighting waist-level convenience and easy maintenance. However, a substantial portion report serious reliability concerns, including sparking, smoke, and fire hazards often occurring within 2-6 years, linked to magnetron or capacitor failures and referenced in a known class-action settlement. Several express frustration over post-warranty repair costs approaching new unit prices. Despite these significant safety issues, many customers still value the design innovation, though the reliability problems have eroded trust in the brand.
Customer review summary generated by AI, including incentivized reviews.Nice Microwave
we love the microwave but when we installed it there is a problem with the door not staying closed. i reported this but was told there is a 48 hour limit for me to report any problems for a warranty or replacement. We were renovating our Kitchen so we ordered this sharp microwave to be onsite when we were ready for it so we tried to install about 10 days after delivery. So I was told by lowes that my only option was to contact the manufacturer and i did and i am still waiting for a resolution.
From 24-in 1.2-cu ft 950 -Watt Microwave Drawer ( Stainless Steel ) Verified Purchaser
Great features
Would Recommend[This review was collected as part of a promotion.] This was part of my new home collection from the builder, I am so happy with this new product. Received several compliments.
From Sharp
Terrible UI for two reasons you should know
Would Not RecommendThe primary shortcoming of this microwave is the display. The illuminated center window is blinding bright and shows the time. Unfortunately, all the buttons you need to press are not illuminated, so you must turn your kitchen lights on to operate the microwave. I hate that. The second UI shortcoming is the menu system. A few things probably get used all the time, like open, close, start, stop, and power level. Unfortunately, the display panel is filled with buttons that rarely get used. ...
Hello, thanks for your feedback, it is really appreciated. Do not hesitate to contact us at the 1-800-237-4277 or send us email to CRL@sharpsec.c... Read More

Don't trust Lowe's installation service
Would Not RecommendI was told at the store that the delivery would include installation. When the delivery team showed up they said that they could not install and left the microwave for me to deal with. They said the store had made a mistake and there was nothing they could do. I paid for disposal, and they said that I could call the office and arrange for disposal after I had someone install the new microwave. I arranged for my own installation...which I paid for...and never got reimbursed for the disposal which...
From 24-in 1.2-cu ft 950 -Watt Microwave Drawer ( Stainless Steel ) Verified Purchaser
Nice drawer microwave
Would RecommendWe purchased this microwave to replace our old Sharp Microwave. We loved the option of the handle and more preset options. Unfortunately, it was shorter than our previous model, so there was a 1 inch gap between the counter and the microwave. This was our fault, not the fault of Lowe's or Sharp
From 24-in 1.2-cu ft 950 -Watt Microwave Drawer ( Stainless Steel ) Verified Purchaser
Great Microwave
Would Recommend[This review was collected as part of a promotion.] We bought this microwave to replace the same Sharp microwave we bought nine years ago because we like all the features this microwave has. It is easy to use and we didn't want to learn how to use a different microwave. In addition, we like the control panel and weren't fond of the control panels that flip out. We like how it compliments our kitchen by being a drawer that is easy to use. We would recommend this microwave to anyone who can put ...
From Sharp
On my second unit
Would Recommend[This review was collected as part of a promotion.] I bought a sharp microwave 10 years ago. When it finally gave up I bought the same unit again
From Sharp
Sensor cooked baked potatoes!
Would RecommendGreat design and so far, everything we’ve prepared in the drawer has come out perfect!
From Sharp
Third microwave
This is my third microwave. The first two each lasted seven years. I had expected the microwave to last longer, at least 10-15 yrs. It is only used about 6-7 months of the year. I wish it had a turntable but otherwise works well. I
From Sharp
Microwave
Would RecommendGood Product a little complicated but must read manual
From Sharp
Very Impressed
Would RecommendI received this microwave second hand when my dad's customer was redesigning her kitchen. I knew nothing about this microwave, but I am so thankful to have it! The heating mechanism warms my food up evenly, I love the Keep Warm feature, it kept my fried chicken crispy and hot!
From Sharp
Microwave Drawer
Would RecommendMicrowave Drawer so much better and quieter than countertop microwaves
From Sharp
Looks great in kitchen
Would RecommendGreat oven , this is the 2 nd of same product. Looks great in my kitchen just hope for minimum use itt lasts longer than less than 6 years.
From Sharp
New Construction Home
Would Not RecommendThis came with a new house. I do not like under the counter microwaves. It is a stronger microwave heating things quickly. It doesn’t have a turntable so it doesn’t cook evenly.
From Sharp
Thanks for your feedback, it is really appreciated. If you ever need any type of assistance with your 23.875-Inches 1.2-Cu. Feet 950 -Watt Microwave ... Read More