
Ratings & Reviews for Sharp 24-in 1.2-cu ft 950 -Watt Microwave Drawer ( Stainless Steel )
Ratings may include incentivized customer reviews.
What Customers Are Saying
Customers praise the drawer-style design for its space-saving, ergonomic benefits and modern aesthetics, with many highlighting waist-level convenience and easy maintenance. However, a substantial portion report serious reliability concerns, including sparking, smoke, and fire hazards often occurring within 2-6 years, linked to magnetron or capacitor failures and referenced in a known class-action settlement. Several express frustration over post-warranty repair costs approaching new unit prices. Despite these significant safety issues, many customers still value the design innovation, though the reliability problems have eroded trust in the brand.
Customer review summary generated by AI, including incentivized reviews.Died after 3 years. Rebuilt it and it died.
Would Not RecommendCompletely went after 3 years. We only use it to reheat and that's maybe 2 times a week max. I was stuck because the whole in my new cabinet so I had it the two power boards replaced and they only lasted 8 months. This microwave is JUNK!!
Poor Quality
Would Not RecommendVery poor quality. Waste of $1000, only lasted 2 years before completely burning out. Now we have a $1000 kitchen clock.
Hello Jess, we are sorry for the issue that you have experienced. Please contact us at onlinesupport@sharpsec.com so that we may assist.

DO NOT PURCHASE
Would Not RecommendWe purchased this microwave in 2016 and it literally died after 2 years. Sharp will not offer any kind of repair or solution. It needs a new magnetron which would cost around $400 for the repair.
Hello Jesse, we are sorry for the inconvenience caused. We would like to assist with regards to the issue that you are having. Please contact us at o... Read More

Should be recalled
Would Not RecommendBroke down within two years- $450 repair. Two years later same problem. Loud buzz, electrical burning, non functioning. Noticed a class action lawsuit against Sharp from purchasers of these microwaves. Beware.
Hello Mike, we apologize for the inconvenience that you're experiencing and we would like to assist. Please send us an email at onlinesupport@sharpse... Read More

Fire Hazard
Would Not RecommendThis microwave came with our house and was brand new. 6 mo later it started sparking and caught on fire. Thankfully, we were there. Sharp claimed that it was food stuck to the top of the drawer that caused the fire, claimed that we could not use warranty as we were technically the second owner even though it was brand new when we bought the house. We replaced as our kitchen island was built around it and we bought a plastic plate cover which we used religiously believing what the manufacturer to...
Hello Danny, please accept our apology for the inconvenience that you've experienced. Please discontinue use of the microwave and contact us via emai... Read More

Have not installed yet...looks good in box.
Would RecommendNo scratches or broken pieces. will update review once installed.
From 24-in 1.2-cu ft 950 -Watt Microwave Drawer ( Stainless Steel ) Verified PurchaserSweepstakes
so far so good!
Would RecommendBeen using this micrwave for two years and it has performed flawlessy.
Great space saver
Would RecommendI've had this microwave drawer for 6 years. At 3 years I had the magnetron replaced when it stopped working. It cost me $120 as I pulled the microwave out myself and took it to a local repair shop vs paying for the expensive service call. It's heavy but doable if you're determined and want to save some $ and know a little bit about what the problem might be. Have your magnetron checked if it starts buzzing or smelling of plastic, it may be able to be repaired instead of replaced! They also repl...
Very Dangerous
Would Not RecommendAfter 4 months ours began to smoke when starting it. REALLY began smoking. Shut it off and flipped the circuit breaker. Dealer wanted nothing to do with it and Sharp put us through the wringer to honor the warranty. After 4 weeks we are still waiting for the replacement to arrive. If you value your home don't buy one of these.
Good, but has faults.
Would Not RecommendThis is our second one unit, as our last home had just been redone and it was already installed. We had no issues with the first unit at our old home. However, in our next (current) home we redid the kitchen and since we liked it so much with our old home decided to get another. However, after a few months of it being installed it starting randomly buzzing/popping when turned on and it quickly dissipated... until... about 10 months after purchase the same noises started up but so did a small ...
Hello, please accept my sincerest apologies for the inconveniences caused. Please contact us at onlinesupport@sharpsec.com. Be sure to include your c... Read More

Great Design/Poor Product
Would Not RecommendGreat space saving design. Have had for two years and it is making a low humming noise and smelling like an electrical fire. Obviously I am not using it. Also I am stuck with buying a new one as there is a hole in my two year old cabinetry just for the microwave. The warranty is one year with a longer time on the magnetron. The magnetron warranty does not include labor though so one may as well replace the unit! I guess an expensive extended warranty would be worth it in this case!!
Hello Hank, we are happy to look into this for you. Please email us at onlinesupport@sharpsec.com so we may do so.

Living without microwave oven
Would Not RecommendIt was strongly recommended by the builder so we got this. It lasted about 10 years and died; we are now stuck with replacing it with the same brand as nothing else decent fit in the slot in the island. Would not recommend to anybody.
BEWARE - FIRE HAZARD
Would Not RecommendWe've had this microwave for about 3 years and it has recently started buzzing and smoking randomly. It will make the lights flicker in the kitchen and smoke will roll out of the top of it. This thing is a fire hazard. Upon doing more research it seems this is a known issue by Sharp and it probably needs recalled. Avoid this thing before it burns down your kitchen. Do you're research before buying.
Hello, please accept our sincerest apologies for the inconvenience caused. kindly contact us at onlinesupport@sharpsec.com for further assistance.

Sharp microwave drawer
Would RecommendLove this microwave. It is very easy to prepare foods in and clean. I have had mine for at least 5 years and never had a problem with it.
Lasted 2 years
Would Not RecommendReplaced fuse on front panel and it died again after one year. This microwave has definite design fault issues. Piece of junk.
Hello Rebecca, please accept our apology for any inconvenience caused by this. If we may be of assistance please contact us at onlinesupport@sharpsec... Read More

went dead
Would Not RecommendGot this microwave three years ago when it was only $650.00, I love it; but it went dead on me. called sharp but they could not solve the problem. I will have to buy the same one to fit the same space in my cabinet.
Great while it works
Would Not RecommendIt was working great for over 4 years. Until it stopped. Paid $100 to just replace the fuze. Worked another month and died again. Now our options are - pay $$$ to fix it without any guarantee it will die again. Buy a new one or buy a cheaper replacement. The problem with the last one is that SHarp has smallest opening dimensions which cannot be changed. So now we stuck with nice but broken Sharp. Think twice before buying an expensive drawer style microwave
Hello, please accept our sincerest apologies for the inconveniences caused. If you have not gotten a resolution please contact us at onlinesupport... Read More

I'm in love
Would RecommendFunctions great and no loss of counter space. One of the Best Buy's ever
From 24-in 1.2-cu ft 950 -Watt Microwave Drawer ( Stainless Steel ) Verified PurchaserVerified Pro
Hello Trish, please accept our sincerest apologies for the inconveniences caused. Please contact us at onlinesupport@sharpsec.com. Be sure to include... Read More