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Navigator Lift-Away Deluxe Upright Vacuum Bagless Pet Upright Vacuum Cleaner with HEPA Filter

Ratings & Reviews for Shark Navigator Lift-Away Deluxe Upright Vacuum Bagless Pet Upright Vacuum Cleaner with HEPA Filter

4.0
490
Review
 4 out of 5
493 Reviews


69% Recommend this product

Ratings may include incentivized customer reviews.

What Customers Are Saying

The Shark Navigator Lift-Away vacuum offers powerful suction and versatile features, including a detachable canister for cleaning stairs and hard-to-reach areas. Customers report the vacuum effectively picks up dust, dirt, and pet hair, leaving carpets and floors clean. The lightweight and maneuverable design is also noted as a benefit. However, some users experienced issues with pushing the vacuum on certain carpets, a stiff hose, and difficulty emptying the canister. Overall, the majority of customers are satisfied with the vacuum's cleaning performance and value.

Customer review summary generated by AI, including incentivized reviews.
493 Customer Reviews

Great machine for the price!

Would Recommend

[This review was collected as part of a promotion.] The machine is lighter than I thought it would be. Easy to maneuver. Emptying the dust bin as much easier than I thought it might be. I’m pleasantly surprised by the amount of dirt that this picks up. Easy to store the machine in a broom closet. For the price you’re not going to get much better than this.

September 11, 2026

From sharkninja.com

Best vacuum

This is by far one of the best vacuums I have ever owned. I had a less expensive one before, but it is definitely worth the splurge for a vacuum with the cord. It’s suction is very powerful and especially useful while I have postpartum hair loss. It does not weigh a lot, and you can take it apart to get to other places that are hard to reach.

September 10, 2026

From influenster.com

A response.

In reply to this answer to my previous review on this same machine; " Due to the powerful suction of the Shark Navigator Deluxe, the suction release collar can be adjusted to reduce suction when cleaning area rugs and delicate fabrics. Turning the collar to the right releases excess air, making the vacuum easier to maneuver, while turning it fully to the left restores maximum suction." I did. The machine still ate my rug. The design of this machine is a tremendous downgrade.

September 10, 2026

From sharkninja.com

Response from SharkNinja

Hi there, Thank you for taking the time to leave a response review. This isn’t the experience we want our customers to have, and we're sorry to hea...

SharkNinjaSeptember 11, 2026

Great Buy

Would Recommend

I absolutely love my Shark Navigator Vacuum! I needed a vacuum to keep up with dander left from my indoor pet. It has been such a lifesaver in keeping my house clean! I love the ease of being able to empty the canister after each use.The vacuum does a really good job at suctioning up all the dog hair left from my dog. The vacuum is reasonably priced and has proven to be competitive with other higher priced vacuums. I am very pleased with the length of the cord and the ability to use the hose a...

September 9, 2026

From sharkninja.com

Loud, doesn't pick up anything

Would Not Recommend

I bought this late last year and only used it once--because the second time I used it, it stopped picking up anything and just leaving dust lines. I cleaned everything I could, made sure the hose was clogged and tried again--still the same issues. Then I put it away for months and thought, let me try it again. Terrible--does the same thing, Vacuumed for half and hour and the canister is EMPTY, which is ridiculous because I have multiple pets. Just going to go into the trash now.

September 6, 2026

From sharkninja.com

Response from SharkNinja

Hi Charleen, Thank you for taking the time to share this feedback with us. We understand how disappointing it is when your Shark Navigator Deluxe doe...

SharkNinjaSeptember 7, 2026

Great suction!

Would Recommend

Awesome suction & get so much dust out of your carpets that you can’t tell is there!

August 31, 2026

From sharkninja.com

Mantainability

Would Not Recommend

I have had this vacuum for 10 years. I call shark for a piece that broke and they tried to convince me to buy a whole new vacuum stating "We have the vacuums, but they are boxed and sealed so we can't sell you the part you need" with no restock date available. Buyer beware, they expect you to trash a perfectly good vacuum and buy a whole new one instead of just sending you the singular part you need. Apparently no one has a box cutter to open the box and use 1 vacuum for replacement parts.

August 28, 2026

From sharkninja.com

Response from SharkNinja

Hello, Thank you for your feedback. Thank you for being a loyal customer for 10 years and we're sorry to hear about your experience when trying to o...

SharkNinjaSeptember 8, 2026

Make cleaning easy

Just got a dog and pet hair everywhere. I wanted a reasonable priced but a great vacuum and this shark was perfect. Really good on pet hair and cleaning high areas. Great section, light weight, and long cord!

August 25, 2026

From influenster.com

New user

I've only used it once so far, but it does a great job on my throw rugs and appear to also do a good job on the wood floor. I'm still learning how to use it, but I'm optimistic it will continue to do a great job with what I need it to do!

August 17, 2026

From sharkninja.com

Great service

Your associares are very helpful and polite. Can you tell me if you have had problems with the roller on the NV 360? This is the second one I have had a problem with. This one only lasted a few days using it only once. The other one lasted from November 2025 to last week.

August 15, 2026

From sharkninja.com

Great Suction...love it !

I love the suction on this Vacuum. This is my second vacuum from shark....love them !

August 13, 2026

From sharkninja.com

Too strong of suction!

Suction is way too strong for two of our carpeted rooms. We’ve adjusted the suction control and it’s still pulls incredibly hard and is not smooth to vacuum with.

August 12, 2026

From sharkninja.com

Response from SharkNinja

Hi there, Thank you for taking the time to share your feedback. We're sorry to hear that your Navigator Deluxe Upright Vacuum is pulling too strongly...

SharkNinjaAugust 12, 2026

Decent light weight vacuum with some caveats

Would Recommend

I had the NV60 before this one. I first inquired about replacement parts for my NV60 but it would’ve almost been just as much as a new vacuum, so I bought the NV360 on sale. It’s a lot lighter and doesn’t stand up as well. It still glides across the floor and seems to pull up an adequate amount of pet hair and dust from my plush apartment carpets. I preferred how the NV60s dust holder snapped in place instead on the claps on the sides of the NV360. It’s a decent vacuum nonetheless. The attachmen...

August 10, 2026

From sharkninja.com

Response from SharkNinja

Hi there, Thank you for taking the time to share your detailed feedback on the Navigator Deluxe Upright. We're glad to hear that it's doing a good j...

SharkNinjaAugust 12, 2026

Great vacuum I would purchase it again.

I have had my Shark since 2022 and I can say with utmost confidence that this is an excellent vacuum. It does a phenomenal job cleaning. It’s very convenient but it is a little heavy. Taking it up and down the stairs can be a bit much but it does a great job. The fact it is bagless makes it worth while.

August 1, 2026

From influenster.com

SN k16ux503z4a0

It won't turn on. I cleaned all the parts, it's completely clean, and it does nothing. It doesn't turn off.

July 25, 2026

From sharkninja.com

Response from Shark Home

Hi there, Thank you for taking the time to leave a review. We're sorry to hear that your Navigator Lift-Away is no longer powering on, even after you'...

Shark HomeJuly 28, 2026

Hard to push/pull

Would Recommend

I went from a power head that was a lot easier to push/pull to this model. Not as happy with this unit. There is a feature to reduce the suction but it still doesn’t glide as easy in certain surfaces.

July 20, 2026

From sharkninja.com