Ratings & Reviews for Samsung Bespoke AI Counter-Depth Family Hub 32" 23-cu ft 4 -Door 36-in Wide French Door Refrigerator with Dual Ice Maker ( Charcoal Glass Top with Stainless Steel Bottom Panels ) ENERGY STAR Certified
Ratings may include incentivized customer reviews.
What Customers Are Saying
Customers overwhelmingly praise the smart touchscreen for revolutionizing kitchen coordination through calendar syncing, digital notes, and remote fridge monitoring via AI Vision. The spacious interior accommodates large families with adjustable shelves, a FlexZone drawer, and convenient water dispensing. Reviewers highlight dual ice-making capability, rapid cooling, quiet operation, and sleek modern design as standout features. A small number report serious cooling failures and criticize support responsiveness, while a few note the internal camera quality falls short for a premium appliance. Despite these drawbacks, most customers affirm the innovative features and functional design are worthwhile investments.
Customer review summary generated by AI, including incentivized reviews.Awesome features
Would RecommendLove this refrigerator. The tablets is nice and big, speakers are very loud but wish there was a little more bass to them. A lot of finger prints show up on the glass but easy to clean. Ample storage inside and freezer. The dual ice maker is awesome, don’t have to worry about running out. The Lowe’s delivery crew with this order was awesome!
Energy Saver
I bought this in September and it is already saving me energy. The service set up always fantastic. The refrigerator keeps everything at a perfect temperature and fresh. It is easy to find the fois since it tracks the dates and freshness of my food.
From Bespoke AI Standard-Depth Family Hub 32" 29-cu ft 4 -Door 36-in Wide French Door Refrigerator with Dual Ice Maker ( Charcoal Glass Top with Stainless Steel Bottom Panels ) ENERGY STAR Certified Verified Purchaser
Awesome experience!
Would RecommendI had to get a new refrigerator because my old hand me down finally quit. I figured I’d get a nice one, so went with the Samsung Bespoke FamilyHub. Love it! The delivery was painless, and I can’t compliment the guys who brought it enough! They showed respect for my home and property, and offered to take my old one away for free, even though I opted out of having them take it. Love my new fridge and Lowe’s service.
Tech on tap
Would RecommendThis refrigerator is more than a place to store your food; it’s your news, weather, calendar, entertainment right at your disposal! The only wish I have is that the non-tech door had the easy open from the front so that you don’t have to open the door to access the water pitcher or fresh water.
From Bespoke AI Standard-Depth Family Hub 32" 29-cu ft 4 -Door 36-in Wide French Door Refrigerator with Dual Ice Maker ( Charcoal Glass Top with Stainless Steel Bottom Panels ) ENERGY STAR Certified Verified Purchaser
Great features easy to navigate
Would RecommendGreat refrigerator
Nice looking
[This review was collected as part of a promotion.] Looks nice and good space. The only problem I see with the screen, it needs to be cleaned all the time. It shows finger prints very easily
From Samsung US
Awesome refrigerator!
Great experience buying this refrigerator
From Bespoke AI Standard-Depth Family Hub 32" 29-cu ft 4 -Door 36-in Wide French Door Refrigerator with Dual Ice Maker ( Charcoal Glass Top with Stainless Steel Bottom Panels ) ENERGY STAR Certified Verified Purchaser
Amazing
Would RecommendFrom Bespoke AI Standard-Depth Family Hub 32" 29-cu ft 4 -Door 36-in Wide French Door Refrigerator with Dual Ice Maker ( Charcoal Glass Top with Stainless Steel Bottom Panels ) ENERGY STAR Certified Verified Purchaser
Great features
Would RecommendSo far very good
Less then a year old and no screen
Would Not RecommendSamsung appliances I wouldn’t recommend and Lowe’s. Customer service is even worse. Purchased this fridge in November 2025. Here we are September 2026 and the display does not work. Contacted Samsung went through the trouble shooting and still nothing. They created a ticket and the service company charges a 120 service fee to come look at the fridge. Samsung also informed me they would cover the cost of repairs if it was a manufacturing issue but that’s not determined until the service comp...
Samsung Fridge
Would RecommendGuys that delivered it were amazing! I measured to make sure it would fit knowing it was tight they made it happen. The fridge is amazing. So far my wife and I love it!!
Love this so so much! Bespoke!
Would Recommend[This review was collected as part of a promotion.] I absolutely love my Samsung Bespoke refrigerator\! It is beautiful, modern, spacious, and truly feels like an upgrade to my entire kitchen\. The interior is thoughtfully designed with plenty of room to keep everything organized, and the touchscreen is such a fun and useful feature\. It cools perfectly, runs quietly, and has exceeded my expectations in every way\. After dealing with a defective refrigerator and months of frustration, receiving...
From Samsung US
It’s super cool and has great features.
Would Recommend[This review was collected as part of a promotion.] Absolutely gorgeous refrigerator! 😍 I love everything about it from the sleek modern design to the spacious interior. It looks amazing with my white cabinets and really makes the kitchen feel more upscale. It’s functional, stylish, and exactly what I wanted!
From Samsung US
Looks great in kitchen, roomy, live the features
Would Recommend[This review was collected as part of a promotion.] Looks great, accessibility auto doors, consistent cooling, Easy to organize visually looks great in the kitchen
From Samsung US
Hi Jamie D, we know how much convenience a refrigerator provides throughout the day, and the details you've shared regarding the display, support... Read More