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Bespoke AI Standard-Depth Family Hub 32" 29-cu ft 36-in Wide French Door Refrigerator with Dual Ice Maker and Door within Door ( Fingerprint Resistant Stainless Steel ) ENERGY STAR Certified

Ratings & Reviews for Samsung Bespoke AI Standard-Depth Family Hub 32" 29-cu ft 36-in Wide French Door Refrigerator with Dual Ice Maker and Door within Door ( Fingerprint Resistant Stainless Steel ) ENERGY STAR Certified

4.5
358
Review
 4.5 out of 5
365 Reviews


89% Recommend this product

Ratings may include incentivized customer reviews.

What Customers Are Saying

Customers overwhelmingly praise the innovative smart features, spacious design, and premium aesthetics. Most highlight the touchscreen interface with internal cameras that recognize items, enabling remote viewing, expiration tracking, and meal planning. The 29-cubic-foot capacity and FlexZone compartment that switches between freezer and refrigerator modes receive consistent acclaim, as does the dual ice maker producing both cubes and nugget ice. Reviewers appreciate the customizable panels and sleek design that elevates kitchens. A small group reports reliability concerns and service issues, though these are vastly outweighed by positive feedback overall.

Customer review summary generated by AI, including incentivized reviews.
365 Customer Reviews

The ultimate kitchen command center

Would Recommend

This refrigerator has completely elevated our kitchen. Going into this purchase, I was excited about the smart features, but living with it day-to-day has far exceeded expectations. 32" Family Hub Screen: It serves as the true centerpiece of the room. From managing family calendars, notes, and photos to streaming music and watching cooking tutorials while prepping dinner, it feels less like an appliance and more like an integrated command hub. AI Vision Inside: The internal cameras and item tr...

September 10, 2026

From Samsung US

Great refrigerator futuristic look.

Amazing eye catch to my guess! Spacious and smart appliance with the covenience thatdoor open when my hand are busy holding something, this is a plus!

September 8, 2026

From Samsung US

Our kitchen partner!

We’ve come to rely on the information center that’s such an important part of our Samsung experience! Being able to leave a message on the whiteboard, checking on late breaking news, or checking on the status of items we need to reorder makes this an excellent addition to our retinue of kitchen appliances!

September 8, 2026

From Samsung US

Great Fridge

Would Recommend

[This review was collected as part of a promotion.] This refridgerator cools very quickly. The AI tools are great, once you take the time to learn them, its really helpful for keeping only fresh food. Also I love the 2 different ice machine, you can make both mini and large ice cubes which is great. Overall its easy to use and is accessible for kids too.

September 8, 2026

From Samsung US

Great, intuitive smart fridge!

Would Recommend

The Bespoke AI 4-Door Flex refrigerator seriously outperforms my old fridge in terms of cooling, ice making, and overall smart functionality. The shelves are massive and provide plenty of room for organization.. The smart interface is super intuitive and helps me keep track of what's in my fridge.

September 8, 2026

From Samsung US

Great features that incorporate AI

Would Recommend

[This review was collected as part of a promotion.] great cooling and amazing features for a fridge. Kids enjoy the screen on the outside but the camera feature that shows the contents of food as we put in the food was also very helpful. AI function seems to be working and will be helpful as we continue usage

September 8, 2026

From Samsung US

Great features!

Would Recommend

I love the look and the way I can see what i have on the fridge when am at the supermarket, i've never forget a thing! Really love the space.

September 8, 2026

From Samsung US

like it

Really like the sensor door openers and the water being behind the door instead on the front of the door. has a nice slick appearance. Calendar on the screen is very helpful tracking everyone's daily schedule at your fingertips. Have read reviews that the ice isn't fast enough but I have had no problem with that. Only downside is it does get a lot of fingerprints on both the screen door and the regular doors. I do have to clean it daily.

September 8, 2026

From Samsung US

Love it!

Would Recommend

Samsung is making a spectacular application with great features and creative capabilities. Samsung is a great brand.

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Smart refrigerator

Would Recommend

I love the fridge but the screen which went bad a couple of times. After using the fridge for over a year, I have no complaints.

August 25, 2026

From Samsung US

Buyer beware!!

Do not buy this product!! The ice maker will go out on you!!! The repairman has been out 5 times and it still makes ZERO ice! I try to call Samsung and the phone line automatically disconnects every time. I leave messages on the Chat and no one calls back!

August 23, 2026

From Samsung US

Response from Samsung

Hi Pearl, We're sorry to hear about your experience and recognize the importance of staying informed throughout the repair process. We'd like to lear...

SamsungAugust 27, 2026

Samsung Products Are Great

Would Recommend

Samsung is the best at making modern design in their products. Best brand hands down.

August 17, 2026

From Samsung US

My favorite fridge line

Would Recommend

I love this smart fridge. My mom watches the news on it every morning and plays Spotify. So many cool options and even lets us know what items have been placed inside or what needs to be restocked. There’s a lot of apps you can download and lots more fun stuff you can do, haven’t discovered everything yet. My family would buy it again in the future for sure, love everything Samsung.

August 17, 2026

From Samsung US

Gorgeous but too faulty

Gorgeous fridge!!! Love the structure, however it breaks too often. I tried to leave other reviews, and they keep taking them down.

August 9, 2026

From Samsung US

Response from Samsung

Hi LoveIceCubes, We appreciate your feedback on the design of your refrigerator and would like to learn more about the functionality to see how we ca...

SamsungAugust 18, 2026

Not worth the price tag

This smart fridge has a pretty high price point. For the amount of money spent, you’d expect that every feature properly works. The many features on this smart fridge are supposed to work efficiently to save time. Unfortunately, after having it for a year the water dispenser has taken a lot of PTO. This feature of the fridge is supposed to fill up a water jug and keep it ready for quick pouring use. Instead, this feature sporadically works and it’s very frustrating when you need to quickly pour ...

August 7, 2026

From Samsung US

Fridge

[This review was collected as part of a promotion.] i’m still learning how to use this fridge, but it is absolutely amazing. So excited to use all tge features.

August 3, 2026

From Samsung US

Refrigerator

Would Recommend

[This review was collected as part of a promotion.] The Best Refrigerator we ever gotten in our life the screen is so helpful in the Kitchen I’m in love with our purchase a million Thanks

August 3, 2026

From Samsung US

Awesome

[This review was collected as part of a promotion.] I love customizations... also the ability to send a message from my phone to fridge... or even pics !

August 3, 2026

From Samsung US

Great features

Would Recommend

[This review was collected as part of a promotion.] Love the appearance and features. The standouts are the water pitcher and different sized ice cubes. The four door has more room than we can use

August 3, 2026

From Samsung US

Great features!

Would Recommend

Love the product. It is sleek and modern looking. I love the built in screen tablet where you can see your calendar, once paired, and the ability to add personal photos and notes for the family. The thing even has a built in tv stations!! Crazy and futuristic. If you like gadgets this is a great fridge. The size and interior are roomy and big. Love the separate open door for drinks and water as well. I do however miss my ice through the door lol. It was definitely a great purchase.

July 28, 2026
Verified Purchaser
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