
Ratings & Reviews for Samsung Standard-Depth 27-cu ft 3 -Door 36-in Wide French Door Refrigerator with Dual Ice Maker ( Fingerprint Resistant Stainless Steel ) ENERGY STAR Certified
Ratings may include incentivized customer reviews.
What Customers Are Saying
This refrigerator has a spacious interior with adjustable shelving and dual ice makers that provide ample ice production. However, there are recurring issues with the ice makers, including freezing up, slow ice production, and leaks. Some customers also report difficulty accessing and cleaning interior components, limited shelf height adjustability, and lack of a light in the water/ice dispenser. There are also concerns about long-term reliability, with reports of compressor and other component failures within a few years.
Customer review summary generated by AI, including incentivized reviews.Great Buy
Would RecommendGreat Buy
Verified Purchaser
works great the first 5 years
Would Not Recommendnice option on the ice maker, water dispenser, storage options. buuuut, compressor will give out right after 5yrs, so get ready to pay a heavy amount on labor.
Rethinking my decision...
When I decided to purchase a new refrigerator, I spent weeks researching different brands and comparing Samsung refrigerator models. After reading reviews, watching demonstrations, and considering the features, I was genuinely excited about my purchase. The refrigerator was beautiful, modern, and fit perfectly in my kitchen. I truly believed I was investing in a premium appliance from a trusted brand. Unfortunately, that excitement didn't last. What began as a purchase I was proud of has turne...
Verified Purchaser
Lousy refrigerator controls
Would Not RecommendThis refrigerator has to be the worst purchase I have ever bought. If it weren't out of warranty, I would return for a refund. While the capacity is good, the controls suck. You cannot turn off the bottom ice maker easily. There is no light for you to see how much water is dispensed. I can't tell you how many spills I have had to clean up because of that. This is the second Samsung refrigerator I have purchased and the second one I have regretted. I will never buy another one.
From Samsung US
Hi Lisa, thanks for sharing your thoughts on the Samsung refrigerator and for also pointing out what you like about its capacity. The Dual Ice Maker ... Read More
Lasted 3 years and stopped cooling
Would Not RecommendSo disappointed with this purchase. We bouth this in February 2023, spent almost $2k and it only lasted 3 years. We hurd a humming noise and the next day the fridge stopped working and no longer cooling at all. The compressor went out is what it seems to be based on error code C 84 that keeps flashing. Repair guy coming to today.
Hi EB, we acknowledge the time you took to share your review of your Samsung refrigerator and the details you provided. Insights like yours help our ... Read More

Ice machine freezes over everyday!
Would Not RecommendDo not purchase! 1 year in and the ice machine broke - now 2 years later the whole fridge stopped working .
DMaree, we understand the importance of a reliable fridge. Allow us to help.
Here is a guide on what to do if your ice maker freezes over.... Read More

Garbage
Would Not RecommendLike others have experienced our fridge failed within 2 years and this wasn’t even at our main house so it basically just sat around with the doors closed most of the time. There was an extended power outage at one point but when it failed the temperature was reading normal though the interior was clearly not the same temp so Samsung probably needs to be sued with a class action lawsuit for harms related to spoilage and thermostat inaccuracy when it fails to get their attention. I’m sure having ...
Verified Purchaser
Hello there,
We understand the frustration when your fridge isn't cooling properly. Allow us to help.
Below is a guide to ... Read More

Disappointed in Samsung
Would Not RecommendWe bought this refrigerator in 2021 and this week – November 3 – it’s ceased cooling in the freezer and refrigerator. We had the extended warranty and we’ve gone through Lowe’s and Samsung and have yet to have someone appear as promised. Sadly, I thought that because my previous refrigerator, which was the same refrigerator That lasted 17 years was a good reason to buy Samsung. Furthermore, I’m disappointed that Lowe’s service is so difficult to deal with. This issue is not yet resolved so there...
Hi there,
I understand how concerning it is to have both the refrigerator and freezer stop cooling, especially while you’re still waiting... Read More

stay away
Would Not Recommendice maker froze up 4 times before they said it was un repairable. Compressor went in less than 5 years. Piece of junk
From Samsung US
We are saddened by the condition of your refrigerator, Shack. We would like to have a direct conversation with you to hear about your overall impressi... Read More
Never again
Would Not Recommendjunk!!!! not even 7rs old quit on us compressor and thermostat went out. same as washer stove dryer all samsung stove was 3 yrs old dryer was 2 yrs old and washe 4 yrs old
Hello,
We want to inquire further about the status of your appliances and are available to assist as soon as possible.
You may ... Read More

Died after one year.
Would Not RecommendThe fridge fully died after a year, and no parts could be ordered. I had the extended warranty from Lowe's and they just pushed it around for a month of no service, then refunded me the original purchase price, which doesn't cover a new fridge.
Hi Gwen,
We can feel your disappointment with this fridge. We are here to help you in any way we can.
We would like to speak t... Read More

Worked less than 2 years
Would Not RecommendRefrigerator section lasted about 2 years. Impossible to get temp below 40 even on full cold. Called for factory service and as it is off was past warranty it is a $350 service call to start. Will be replacing with a different brand.
Hi there,
We can feel your disappointment with this fridge. We are here to assist you in every way we can.
Please see page 54 ... Read More

Never buy a Samsung Again
Would Not RecommendThis lasted 4 years or slightly less. The ice maker sucks. It leaks and builds up with ice. The entire thing is not working as of yesterday, the fridge is at 50 degrees. For over $2000, I would hope to get more than 4 years of use. Really disappointed in this purchase. We had to replace the icemaker after a year or 2 and had the same issue. Please don't purchase this fridge.
Hi there,
We understand the importance of a working refrigerator in your household. Let's take care of this.
Please refer t... Read More

This fridge has so many issues. As many others have mentioned, the ice comes out making a mess. It is only 5 years old but the ice maker stopped working and now the fridge won't hold its temperature.
Hi Jen26,
We can feel your disappointment with this fridge. We are here to assist you.
Please see page 79 of the user manual fo... Read More

Lasted one year and one month
Would Not RecommendLasted just over a year. Due to storms, our power came on and off 7 times, the SAMSUNG cheap electronics in this unit were quickly fried and filled my house with a burning smell. Our 25 year old, dragged across concrete, Whirlpool garage refrigerator is still working with no issues.
Hi there,
We care about the betterment of your refrigerator. Let us help you out.
Please refer to page 10 of the unit's man... Read More

Less than 18 months and I am waiting on repair man
Would Not Recommendfreezer went out after less than 18 months. Samsung says the warranty is 1 yr. Sorry for the bad luck. I do not recommend.
We appreciate you informing us about this situation. Let's get you assisted, Mimma.
When the freezer isn't cooling properly, we hi... Read More

worst refrigerator made
Would Not RecommendI purchased this fridge new, Lowe's was fine, delivery was great. a year into it the upper ice maker was locked up and I could never use it for ice again. 3 years 9 months in it bit the dust. we're trying to get the compressor checked and get a replacement because it has A10 year warranty. but we have to have it checked and pay for the actual repair. the unit is barely broken in! we can't get the receipt off Lowe's Web site, or the app and they aren't accepting the receipt we have on the app. we...
Hi PJ,
We would like to assist you further with your concern. Kindly let us know more about the refrigerator.
Please feel free... Read More

Dead in 2.5 years
Would Not Recommend
Good day,
We care about the betterment of your fridge. Let us help you out.
To resolve your fridge's cooling concerns, plea... Read More

Leaky dispenser ruined my floors
Would Not RecommendThe leaky water dispenser has ruined my fridge and freezer doors and my hardwood floors (despite them getting replaced). I have the warranty, and someone is currently scheduled to come - for the fifth time - to hopefully report that it’s unfixable. The warranty process is ridiculous, and I do not recommend this fridge at all.
Kate, we understand how you feel about the state of your fridge. We want to speak with you more about this experience, discuss other available option... Read More

Hello LynR,
Your detailed account of researching and selecting a refrigerator, as well as your experience with the water filtration system... Read More