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Standard-Depth 27-cu ft 3 -Door 36-in Wide French Door Refrigerator with Dual Ice Maker ( Fingerprint Resistant Stainless Steel ) ENERGY STAR Certified

Ratings & Reviews for Samsung Standard-Depth 27-cu ft 3 -Door 36-in Wide French Door Refrigerator with Dual Ice Maker ( Fingerprint Resistant Stainless Steel ) ENERGY STAR Certified

4.0
1732
Review
 4 out of 5
1732 Reviews


70% Recommend this product

Ratings may include incentivized customer reviews.

What Customers Are Saying

This refrigerator has a spacious interior with adjustable shelving and dual ice makers that provide ample ice production. However, there are recurring issues with the ice makers, including freezing up, slow ice production, and leaks. Some customers also report difficulty accessing and cleaning interior components, limited shelf height adjustability, and lack of a light in the water/ice dispenser. There are also concerns about long-term reliability, with reports of compressor and other component failures within a few years.

Customer review summary generated by AI, including incentivized reviews.
1732 Customer Reviews

Great Buy

Would Recommend

Great Buy

August 8, 2026
Verified Purchaser
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works great the first 5 years

Would Not Recommend

nice option on the ice maker, water dispenser, storage options. buuuut, compressor will give out right after 5yrs, so get ready to pay a heavy amount on labor.

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Rethinking my decision...

When I decided to purchase a new refrigerator, I spent weeks researching different brands and comparing Samsung refrigerator models. After reading reviews, watching demonstrations, and considering the features, I was genuinely excited about my purchase. The refrigerator was beautiful, modern, and fit perfectly in my kitchen. I truly believed I was investing in a premium appliance from a trusted brand. Unfortunately, that excitement didn't last. What began as a purchase I was proud of has turne...

July 16, 2026
Verified Purchaser
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Response from Samsung

Hello LynR,

Your detailed account of researching and selecting a refrigerator, as well as your experience with the water filtration system...
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SamsungAugust 3, 2026

Samsung

Lousy refrigerator controls

Would Not Recommend

This refrigerator has to be the worst purchase I have ever bought. If it weren't out of warranty, I would return for a refund. While the capacity is good, the controls suck. You cannot turn off the bottom ice maker easily. There is no light for you to see how much water is dispensed. I can't tell you how many spills I have had to clean up because of that. This is the second Samsung refrigerator I have purchased and the second one I have regretted. I will never buy another one.

March 25, 2026

From Samsung US

Response from Samsung

Hi Lisa, thanks for sharing your thoughts on the Samsung refrigerator and for also pointing out what you like about its capacity. The Dual Ice Maker ... Read More

SamsungApril 6, 2026

Lasted 3 years and stopped cooling

Would Not Recommend

So disappointed with this purchase. We bouth this in February 2023, spent almost $2k and it only lasted 3 years. We hurd a humming noise and the next day the fridge stopped working and no longer cooling at all. The compressor went out is what it seems to be based on error code C 84 that keeps flashing. Repair guy coming to today.

March 22, 2026
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Response from Samsung

Hi EB, we acknowledge the time you took to share your review of your Samsung refrigerator and the details you provided. Insights like yours help our ... Read More

SamsungMarch 24, 2026

Samsung

Ice machine freezes over everyday!

Would Not Recommend

Do not purchase! 1 year in and the ice machine broke - now 2 years later the whole fridge stopped working .

November 29, 2025
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Response from Samsung

DMaree, we understand the importance of a reliable fridge. Allow us to help.

Here is a guide on what to do if your ice maker freezes over....
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SamsungDecember 1, 2025

Samsung

Garbage

Would Not Recommend

Like others have experienced our fridge failed within 2 years and this wasn’t even at our main house so it basically just sat around with the doors closed most of the time. There was an extended power outage at one point but when it failed the temperature was reading normal though the interior was clearly not the same temp so Samsung probably needs to be sued with a class action lawsuit for harms related to spoilage and thermostat inaccuracy when it fails to get their attention. I’m sure having ...

November 26, 2025
Verified Purchaser
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Response from Samsung

Hello there,

We understand the frustration when your fridge isn't cooling properly. Allow us to help.

Below is a guide to ...
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SamsungNovember 28, 2025

Samsung

Disappointed in Samsung

Would Not Recommend

We bought this refrigerator in 2021 and this week – November 3 – it’s ceased cooling in the freezer and refrigerator. We had the extended warranty and we’ve gone through Lowe’s and Samsung and have yet to have someone appear as promised. Sadly, I thought that because my previous refrigerator, which was the same refrigerator That lasted 17 years was a good reason to buy Samsung. Furthermore, I’m disappointed that Lowe’s service is so difficult to deal with. This issue is not yet resolved so there...

November 5, 2025
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Response from Samsung

Hi there,

I understand how concerning it is to have both the refrigerator and freezer stop cooling, especially while you’re still waiting...
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SamsungNovember 7, 2025

Samsung

stay away

Would Not Recommend

ice maker froze up 4 times before they said it was un repairable. Compressor went in less than 5 years. Piece of junk

September 27, 2025

From Samsung US

Response from SEA Care

We are saddened by the condition of your refrigerator, Shack. We would like to have a direct conversation with you to hear about your overall impressi... Read More

SEA CareSeptember 29, 2025

Never again

Would Not Recommend

junk!!!! not even 7rs old quit on us compressor and thermostat went out. same as washer stove dryer all samsung stove was 3 yrs old dryer was 2 yrs old and washe 4 yrs old

July 15, 2025
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Response from Samsung

Hello,

We want to inquire further about the status of your appliances and are available to assist as soon as possible.

You may ...
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SamsungJuly 15, 2025

Samsung

Died after one year.

Would Not Recommend

The fridge fully died after a year, and no parts could be ordered. I had the extended warranty from Lowe's and they just pushed it around for a month of no service, then refunded me the original purchase price, which doesn't cover a new fridge.

July 10, 2025
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Response from Samsung

Hi Gwen,

We can feel your disappointment with this fridge. We are here to help you in any way we can.

We would like to speak t...
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SamsungJuly 11, 2025

Samsung

Worked less than 2 years

Would Not Recommend

Refrigerator section lasted about 2 years. Impossible to get temp below 40 even on full cold. Called for factory service and as it is off was past warranty it is a $350 service call to start. Will be replacing with a different brand.

July 8, 2025
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Response from Samsung

Hi there,

We can feel your disappointment with this fridge. We are here to assist you in every way we can.

Please see page 54 ...
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SamsungJuly 9, 2025

Samsung

Never buy a Samsung Again

Would Not Recommend

This lasted 4 years or slightly less. The ice maker sucks. It leaks and builds up with ice. The entire thing is not working as of yesterday, the fridge is at 50 degrees. For over $2000, I would hope to get more than 4 years of use. Really disappointed in this purchase. We had to replace the icemaker after a year or 2 and had the same issue. Please don't purchase this fridge.

July 5, 2025
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Response from Samsung

Hi there,

We understand the importance of a working refrigerator in your household. Let's take care of this.

Please refer t...
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SamsungJuly 7, 2025

Samsung

Would Not Recommend

This fridge has so many issues. As many others have mentioned, the ice comes out making a mess. It is only 5 years old but the ice maker stopped working and now the fridge won't hold its temperature.

July 1, 2025
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Response from Samsung

Hi Jen26,

We can feel your disappointment with this fridge. We are here to assist you.

Please see page 79 of the user manual fo...
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SamsungJuly 3, 2025

Samsung

Lasted one year and one month

Would Not Recommend

Lasted just over a year. Due to storms, our power came on and off 7 times, the SAMSUNG cheap electronics in this unit were quickly fried and filled my house with a burning smell. Our 25 year old, dragged across concrete, Whirlpool garage refrigerator is still working with no issues.

June 30, 2025
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Response from Samsung

Hi there,

We care about the betterment of your refrigerator. Let us help you out.

Please refer to page 10 of the unit's man...
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SamsungJuly 15, 2025

Samsung

Less than 18 months and I am waiting on repair man

Would Not Recommend

freezer went out after less than 18 months. Samsung says the warranty is 1 yr. Sorry for the bad luck. I do not recommend.

June 25, 2025
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Response from Samsung

We appreciate you informing us about this situation. Let's get you assisted, Mimma.

When the freezer isn't cooling properly, we hi...
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SamsungJune 26, 2025

Samsung

worst refrigerator made

Would Not Recommend

I purchased this fridge new, Lowe's was fine, delivery was great. a year into it the upper ice maker was locked up and I could never use it for ice again. 3 years 9 months in it bit the dust. we're trying to get the compressor checked and get a replacement because it has A10 year warranty. but we have to have it checked and pay for the actual repair. the unit is barely broken in! we can't get the receipt off Lowe's Web site, or the app and they aren't accepting the receipt we have on the app. we...

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Response from Samsung

Hi PJ,

We would like to assist you further with your concern. Kindly let us know more about the refrigerator.

Please feel free...
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SamsungMay 12, 2025

Samsung

Dead in 2.5 years

Would Not Recommend
May 7, 2025
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Response from Samsung

Good day,

We care about the betterment of your fridge. Let us help you out.

To resolve your fridge's cooling concerns, plea...
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SamsungMay 7, 2025

Samsung

Leaky dispenser ruined my floors

Would Not Recommend

The leaky water dispenser has ruined my fridge and freezer doors and my hardwood floors (despite them getting replaced). I have the warranty, and someone is currently scheduled to come - for the fifth time - to hopefully report that it’s unfixable. The warranty process is ridiculous, and I do not recommend this fridge at all.

February 20, 2025
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Response from Samsung

Kate, we understand how you feel about the state of your fridge. We want to speak with you more about this experience, discuss other available option... Read More

SamsungFebruary 21, 2025

Samsung