Ratings & Reviews for Samsung Bespoke AI Counter-Depth Mega Capacity Family Hub 21.5" 25-cu ft 3 -Door 36-in Wide French Door Refrigerator with Triple Ice Maker ( Fingerprint Resistant Stainless Steel ) ENERGY STAR Certified
Ratings may include incentivized customer reviews.
What Customers Are Saying
Customers overwhelmingly praise the smart touchscreen for streaming music, viewing photos, checking recipes, and controlling smart home devices, calling it the kitchen's heart. The bright interior lighting, fingerprint-resistant finish, and exceptional 30 cubic foot capacity with adjustable shelves and gallon-sized door bins impress most users. The multi-option ice maker—offering crushed, cubed, ice bites, and curved ice—and dual freezer ice systems are frequently celebrated as reliable and convenient. While some report ice maker failures or door issues after extended use, the majority consider the innovative features and spacious design transformative for daily kitchen life.
Customer review summary generated by AI, including incentivized reviews.Hands down best ive ever used
Would Recommend[This review was collected as part of a promotion.] Hands down best ive ever used no issues at all ans i highly recommend to buy one! This is one thats worth every dollar!!!
From Samsung US
Love it
Would Recommend[This review was collected as part of a promotion.] My water line was not done , I was told I needed a Plummer, my old refrigerator had a water line so I don't know why they could not connect.
From Samsung US
Best Refrigirator!!
Would Recommend[This review was collected as part of a promotion.] Excellent Capacity, Perfect compartments to Store, different variety of groceries. 20/10 on aesthetics. The smart feature is so easy to use and helpful, and so many things, Planning a meal for a week recipes available in the kitchen. Food is as fresh as I got my groceries.
From Samsung US
Great Smart Fridge
Would Recommend[This review was collected as part of a promotion.] It is the best smart fridge I have owned. The best part is its connectivity to other Samsung products if you have them in the house. Inside view and expiration reminders are great features, and the ability to play YouTube and Samsung TV are the best features.
From Samsung US
Great Samsung
[This review was collected as part of a promotion.] The fridge was very good because it served me many uses like to watch videos, make plans, schedule appointments, and keep my food organized. But overall the Samsung fridge is a great option.
From Samsung US
Kinda ok
[This review was collected as part of a promotion.] Was great until the ice maker went out and it stop cooling and freezing and all after the warranty went out then I would have cost me two arms a two legs to fix it
From Samsung US
Good machine
Would Recommend[This review was collected as part of a promotion.] Refrigerator has been Consistent in its responsibility It is a nice looking refrigerator The Samsung screen with Bixby works well easy to navigate
From Samsung US
Mrs Patricia Harper Washington
Would Recommend[This review was collected as part of a promotion.] Ronald and his crew came did an excellent job. We had no problems. They answered all our questions and cleaned up behind themselves.. great job!
From Samsung US
GREAT BUY
Would Recommend[This review was collected as part of a promotion.] GREAT BUY, VERY BIG HOLDS A LOT OF FOOD, FITS RIGHT IN FRIG SPACE, WE WAITED TWO WEEKS IT WAS WORTH THE WAIT
From Samsung US
Great Fridge
[This review was collected as part of a promotion.] Great Size and a mdern look.I love the inside camera that shows what you currently have. Four diferent stile Ice is a bonus.
From Samsung US
Incredible features!
[This review was collected as part of a promotion.] Fantastic size, counter depth, technology features which make it easier for creating our family grocery list.
From Samsung US
Beautiful Refrigerator With Amazing Features
[This review was collected as part of a promotion.] * Capacity — plenty of room for a family. * Counter-depth — gives a more built-in look without sticking out as far. * Family Hub touchscreen — calendars, shopping lists, recipes, entertainment, smart-home features, etc. Samsung says Family Hub models can also integrate with SmartThings. * Four ice options — one of the big selling points. * French-door layout + bottom freezer makes the refrigerator section easy to organize.
From Samsung US
THE DELIVERY SERVICE WAS EXCELLENT! THEY DIDN'T SCRATCH OR DING MY FRIDGE. THEY TOOK THEIR TIME AND WERE VERY PROFESSIONAL!
Love this fridge
[This review was collected as part of a promotion.] This is the best fridge I’ve ever had . Love the space and how quick this refrigerator makes ice really fast and keeps the trays stacked. I also love that the app keep la you notified of how everything is going and if the door stays open
From Samsung US
Likeable
Would Recommend[This review was collected as part of a promotion.] Really like its function and I really like the way it looks. I also like that it doesn’t show fingerprints. And I like the two different ice options
From Samsung US
Bad experience I want your team to come and put the new refrigator where it supposed to be, you delivered to my garage, now i canot park my car there, the delivery guyes just put the item there and left, no sign or no words. worse
Hi Alex, the details you've provided about the delivery process help us better understand your experience. We recognize that receiving a new frid... Read More
good fridge
[This review was collected as part of a promotion.] good fridge…very usefull..a lot of space to store a lot of food item. frezzer very good. doesn’t make ice
From Samsung US
Efficient
Would Recommend[This review was collected as part of a promotion.] Overall good fridge. Some of the apps have limited features and it's a struggle to get the apps up to date to use again, but cant complain about it's durability or usefulness.
From Samsung US
Lots of space
[This review was collected as part of a promotion.] Lots of storage space very reliable. Best purchase ive done Freezer has many dividersand fits large items
From Samsung US
Your comments regarding the ice maker, cooling, and freezing functions of your Samsung refrigerator are important to us. The following resources may h... Read More