Prices, Promotions, styles, and availability may vary. Our local stores do not honor online pricing. Prices and availability of products and services are subject to change without notice. Errors will be corrected where discovered, and Lowe's reserves the right to revoke any stated offer and to correct any errors, inaccuracies or omissions including after an order has been submitted.

Bespoke AI Counter-Depth 18-cu ft 3 -Door 33-in Wide French Door Refrigerator with Ice Maker ( Fingerprint Resistant Stainless Steel ) ENERGY STAR Certified

Ratings & Reviews for Samsung Bespoke AI Counter-Depth 18-cu ft 3 -Door 33-in Wide French Door Refrigerator with Ice Maker ( Fingerprint Resistant Stainless Steel ) ENERGY STAR Certified

4.2
2160
Review
 4.2 out of 5
2160 Reviews


75% Recommend this product

Ratings may include incentivized customer reviews.

What Customers Are Saying

The product offers ample storage space, a sleek design, and convenient features like a bottom freezer drawer, LED lighting, and door alarms. However, some users have reported issues with the cooling system, including temperature fluctuations and the unit failing to cool properly, leading to spoiled food. Reliability concerns regarding the ice maker and other components have also been noted by a significant number of customers.

Customer review summary generated by AI, including incentivized reviews.
2162 Customer Reviews

Stylish

Awesome refrigerator! It’s perfect for our small kitchen area. It updates the kitchen nicely. We are very happy with it so far.

October 3, 2026
Verified Purchaser
Was this Review Helpful ?

Great fit.

Would Recommend

Great looking refrigerator. Sleek and modern. Smaller profile fits our space perfectly. Lots of light inside

October 2, 2026
Verified Purchaser
Was this Review Helpful ?

Happy with our new appliance. Delivery and install were great.

October 1, 2026
Verified Purchaser
Was this Review Helpful ?

noisy

was purchased because of lowes services with purchase. will never buy samsung - anything samsung again.

October 1, 2026
Verified Purchaser
Was this Review Helpful ?

Samsung is for tv’sNot fridges

Would Not Recommend

Samsung should be ashamed of themselves. A lot of food had to be thrown away, and we’ve been eating out of coolers with bags of ice. I paid $1300 for a fridge and it only lasted five years. Even if a part is under warranty, you still have to pay for labor and you can end up paying 600 bucks. Plus in order to get the warranty, you have to give them your credit card number so they can bill you $150 just for them to come out to assess the problem. Then you pay labor on top of that. my fridge still ...

September 29, 2026
Was this Review Helpful ?

Good product.

No problems with this unit. I'm satisfied.

September 25, 2026
Verified Purchaser
Was this Review Helpful ?

Looks Nice Plays Bad

Would Not Recommend

Wow. I’m surprised at myself for writing a review. You can’t even remain anonymous anymore. Who cares, I’m a homeowner with a mortgage and these investments are important. I manage rental property and the appliances we use should be easy to maintain and manage. Over the past years Samsung appliances have slowly lost my approval. This refrigerator after sometime will require a thorough cleaning which requires you to remove all of the drawers and shelves, but good luck. Cleaning this unit thorough...

September 24, 2026
Was this Review Helpful ?
Response from Samsung

Hi ConsumerJoe, your detailed feedback about the cleaning experience with the refrigerator shelves means a lot to us. We understand how important reg... Read More

SamsungSeptember 24, 2026

Samsung

Very smooth

Like my refrigerator

September 23, 2026
Verified Purchaser
Was this Review Helpful ?

Would Recommend

We bought this fridge earlier this month and it’s amazing!! Even though it’s less wide than most refrigerators, you literally cannot tell the difference when you open it! It’s so nice looking inside I feel like I have a super fancy fridge 🤭

September 22, 2026
Verified Purchaser
Was this Review Helpful ?

Love it so far. Very quiet operation and makes plenty of ice.

September 22, 2026
Verified Purchaser
Was this Review Helpful ?