Ratings & Reviews for RELIABILT 3201 Series 31-3/4-in x 37-3/4-in White Exterior White Interior Vinyl Replacement Double Pane Glass Low-E Argon Double Hung Window (Half Screen Included)
Ratings may include incentivized customer reviews.
What Customers Are Saying
The Reliabilt 3201 Series Replacement Windows are generally well-received for their good quality, easy installation, and reasonable price. Many customers report the windows look great, are sturdy and well-built, and provide good thermal insulation. The tilt-in feature for easy cleaning is also widely praised. However, some customers have experienced issues such as scratches or defects in the glass, problems with the screen installation, and leaks around the frame. Overall, the windows appear to be a solid choice for budget-conscious homeowners, but quality control and warranty claims have been a concern for some buyers.
Customer review summary generated by AI, including incentivized reviews.my windows were delivered within two weeks and I am very pleased with them
From 3201 Series 31-3_SLASH_4-in x 53-1_SLASH_2-in White Exterior White Interior Vinyl Replacement Double Pane Glass Low-E Argon Double Hung Window (Half Screen Included) Verified Purchaser
Best price best specs
Would RecommendI've purchased 6 of these. Install was super easy. They look great. These have the best specs compared to similar prices and some that are more expensive. These are your money's worth! I will likely be getting 18 more.
Customer Service Lies
Would Not RecommendI paid $1,056 for the set and was told by customer service it it went on sale with in 30 days they would reimburse the difference … they are now on sale 7 days later for $996 and Lowe’s customer service will not reimburse the difference.
From 3201 Series 31-3_SLASH_4-in x 53-3_SLASH_4-in White Exterior White Interior Vinyl Replacement Double Pane Glass Low-E Argon Double Hung Window (Half Screen Included) Verified Purchaser
Warranty is worthless
Would Not RecommendBought windows in 2019. Included a "Lifetime" labor warranty. I now have leaks. Turns out that if the installation is flawed and you get leaks around the window, that is not part of warranty. See photos. Very disappointing.
WINDOW FOLDS IN TO CLEAN
Would RecommendGOOD PRODUCT
From 3201 Series 27-3_SLASH_4-in x 53-3_SLASH_4-in White Exterior White Interior Vinyl Replacement Double Pane Glass Low-E Argon Double Hung Window (Half Screen Included) Verified Purchaser
One of the 3 windows is missing bottom grids
Would Not RecommendWe purchased three of these windows, and after installation, we noticed that one of them only had grids on the top section, leaving the bottom completely bare. This design inconsistency is noticeable from the outside and makes the window stand out awkwardly. We’re unsure how to fix it, but it’s disappointing that it wasn’t clear before installation. Overall, the mismatch affects the uniform look we were aiming for.
You can order a replacement bottom sash with grids through your local store. Thanks ReliaBilt Team
Disappointed
Would Not RecommendThese are Atrium Reliabilt series 3201 double hung, in my opinion low-grade windows. They work OK. The first sales rep came to take my order in November 2024 and then I never heard back from him so I had to start over with another sales rep, then the contractors had to come measure windows and it took another 4 months to get the windows in and another couple weeks to get them installed so it isn’t a quick process. it was almost April when they were finally installed. Plus, the 2nd sales rep...
Did the job
Would RecommendEasy pick, easy install
From 3201 Series 31-3_SLASH_4-in x 53-1_SLASH_2-in White Exterior White Interior Vinyl Replacement Double Pane Glass Low-E Argon Double Hung Window (Half Screen Included) Verified Purchaser
Ordered 2 windows, both scratched
Would Not RecommendI ordered two 3201's and both windows have scratches on them. It wasn't noticed until they were cleaned. They are in the same place. It did not happen during installation and the packaging was in good shape. This was obviously a factory issue. Trying to contact someone to ship me out just the part that is broken because it would be impossible to take out the entire window without significant work.
Hello, Marco. We apologize for the issues with your window. Please get in touch with our Customer Service Team directly at 800-672-5828 if you need f...
Can’t remove labels
Would Not RecommendThe labels are a major problem to remove from glass!!! After months I’m still working on removing the adhesive.
From 3201 Series 35-3_SLASH_4-in x 37-3_SLASH_4-in White Exterior White Interior Vinyl Replacement Double Pane Glass Low-E Argon Double Hung Window (Half Screen Included) Verified Purchaser
Hello. We apologize you are unhappy with your double hung. Please contact our Customer Service Team directly at 800-672-5828 if you would like furthe...
Hello! Thanks for the great feedback! We're so happy you love your double hung windows!
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