
Ratings & Reviews for Puffs Ultra Soft Facial Tissue 2 Ply White 72 Sheets Box 24 Boxes Carton
Ratings may include incentivized customer reviews.
What Customers Are Saying
The tissues are known for their exceptional softness, strength, and absorbency, making them a reliable choice, especially for those with sensitive skin or frequent colds and allergies. However, some customers have reported a decline in softness and quality, with the tissues feeling rougher, thinner, and less absorbent than before. There are also complaints about the new box design, which makes the tissues more difficult to access and dispense. Overall, the product is still the preferred brand for most customers, but the company should address the quality and packaging concerns to maintain customer loyalty.
Customer review summary generated by AI, including incentivized reviews.Getting smaller
Would RecommendI see you Puffs…you think we don’t notice, but when I’ve used your product for 15 years, and can tell you’re cutting edges, literally, and the tissue is smaller now...you aren’t fooling me! Additionally…fire your design team…the designs are ugly and remind me of my mom’s curtains from the 80’s.
From puffs.com
Changes made have ruined the product.
Would Not RecommendNow they are stuffed into what must be a smaller box as I have to sacrifice 6 tissues before one will come out whole. Also, they started leaving residue on my face.
From puffs.com
Will not Purchase these tissues again
Would Not RecommendI have always used Puffs facial tissues. My eyes water a lot so I am always wiping them with a Puffs tissue. I am so disappointed and dissatisfied with this recent purchase. The tissue leaves little white flakes around my eyes. I have never had this problem before. I guess I’ll have to change brands now if this is the way they will be.
From puffs.com
Bad product
Would Not RecommendI have always used kleenex brand tissues and by mistake purchased puffs. I have never had such a bad experience with white residue left on my face. They are absolutely unable to use and will throw away my other box. I will stick to kleenex and make sure I never by Puffs again.
From puffs.com
Multipack tissue boxes are always crushed
Would RecommendI love Puffs tissues but the cellophane on the multipacks is always wrapped too tight. I always am careful picking out the pack and I cut the cellophane off with scissors and still find that at least 2 out of the 3 boxes are all a bit crushed and look ugly.
From puffs.com
Need more dispensing options!
Would RecommendI love Puffs, please make Puffs for cars-visor or cup holder dispensers! Love the Halloween and pocket packets too…but hard to find!
From puffs.com
It just seems like Proctor
Would Not RecommendThe most disappointing issue with Puffs long box 124 count is that the bottom 5 tissues are folded in half to give the impression that it is a full box. It just seems awfully cheap. How much more can an extra 5 tissues cost?
From puffs.com
Thanks for sharing your feedback. We’re sorry to hear your Puffs Ultra Soft long box felt disappointing — especially with the bottom 5 tissues folded ... Read More
Bring back the puffs everyday brand
Would Not RecommendBring back the puffs everyday brand. Those were better than being forced to buy these puffs ultras or puffs with lotion that I don't need or want.
From puffs.com
Horrible
Would Not RecommendHave not purchased puffs since you quit making them 3 ply. The 2 ply are no good. You say you have not changed your product, but that is a lie.
From puffs.com
Falls apart in my nose
Would Not RecommendI'm not going to buy your Kleenex anymore because it leaves pieces of tissue in my nose everytime I use it. I'm tired of picking little pieces of it from my nose. It does it everytime I use it.
From puffs.com
Thank you for sharing your experience with us. We’re really sorry to hear that your Puffs Ultra Soft is falling apart in your nose and leaving behind ... Read More
Not strong, falls apart
Would Not RecommendThis product has changed over the past few years. It rips easily, and the two plies often fall apart. It’s also not as soft as it was, and is no longer strong. Perhaps the name should change, or the product restored. It leaves little bits of tissues on my eyes and nose.
From puffs.com
Thank you for sharing your feedback with us. We’re sorry to hear that your Puffs Ultra Soft tissues are ripping easily, the plies are separating, and ... Read More
Partial sheets folded sheets
Would RecommendOver the last few years Puffs Ultra Soft tissues’ quality has declined. The bottom several sheets are folded over and now there are many partial sheets.
From puffs.com
Thank you for sharing your feedback with us. We’re sorry to hear that your Puffs Ultra Soft tissues had folded bottom sheets and partial sheets. That’... Read More
“Ultra Soft” Apparently Means Ultra Sloppy
Would Not RecommendPuffs Ultra Soft was a huge disappointment. The tissues in this box were stacked crooked, uneven, and completely cattywompus, as if quality control never looked at them. Even worse, they are not soft at all. They feel thin, rough, and cheap, more like flimsy one-ply tissues than a premium product. For the price and the name, I expected much better quality. This box was sloppy and unacceptable.
From puffs.com
Thank you for sharing your feedback with us. We’re sorry to hear your experience with Puffs Ultra Soft was disappointing, especially with the tissues ... Read More
Puffs are soft yet strong.
Would RecommendWill only buy Puffs. They even went through washer and dryer and never shredded.
From puffs.com
A hug for your nose
These are really durable and soft. They contrite your nose and they have then in smaller packs as well, making them very convenient. They always seem to do the trick for me when I have a cold.
From influenster.com
🤍
I love its softness because it is very delicate and it is what I need for my nose. Its appearance is very clean and minimalist as well as functional. It’s definitely perfect
From influenster.com
The perfect Kleenex...
I've been using Puffs Kleenex for many years, and I have never had an issue. They come out of the box smooth and easy, and one at a time. They are the perfect size and work very well. They are light, soft, and very cushy. There is really nothing to learn about them, just pull one out of the box, one at a time and you will be fine.
From influenster.com
Change in box size
Would Not RecommendWho's bright idea was it to alter the boutique box size? They no longer fit into decorative tissue box covers. Going forward I'll have to use Kleenex since they actually fit.Honestly we have to jam them into the cover then it takes 10 minutes to pull out the box when it's empty. Such a disappointment.
From puffs.com
Love
My go to for tissues! It’s soft and doesn’t leave my nose dry! They are perfect for winter and seasonal allergies. Would definitely recommend!!
From influenster.com
Cube boxes are not square
Would Not RecommendThe cube boxes are not square like the more popular brand name, and therefore don't actually fit into any of the tissue holders we have. One side is about 3/8 of an inch bigger than the other. Come on guys, this should be one of the most basic designs to get right!
From puffs.com
Thanks for sharing your feedback. We’re sorry to hear your experience with Puffs Ultra Soft was so frustrating — especially since switching from Kleen... Read More