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Hailey 9 x 12 (ft) Jute Natural Rectangular Indoor Solid Spot Clean Only Area rug

Ratings & Reviews for nuLOOM Hailey 9 x 12 (ft) Jute Natural Rectangular Indoor Solid Spot Clean Only Area rug

4.4
1830
Review
 4.4 out of 5
1830 Reviews


80% Recommend this product

Ratings may include incentivized customer reviews.

What Customers Are Saying

The jute rugs are generally praised for their high quality, soft and chunky texture, and attractive natural appearance. Customers highlight the great value, with the rugs looking more expensive than their price. The rugs are reported to add warmth and texture to living spaces, complementing various decor styles. However, some customers have experienced issues with excessive shedding, unraveling, and poor durability. A few customers also received rugs that did not match the advertised dimensions.

Customer review summary generated by AI, including incentivized reviews.
1830 Customer Reviews

Jute Rug

Would Recommend

Beautiful textured rug. It’s not as rough as I imagined. Use a rug pad. I have a dog and found he does make the rug looked pulled in areas. Probably not the best option with a 35+ lb dog.

May 27, 2024

From nuLOOM.com

Spectacular

[This review was collected as part of a promotion.] Beautiful rug! Looks spectacular in our room. Is exactly as shown. Great product. Would recommend and have recommended Rugs USA to my friends

May 23, 2024

From nuLOOM.com

Gorgeous rug

Would Recommend

This rug is more beautiful in person,it’s well made and heavy made all the difference in my dinning room.

May 21, 2024

From nuLOOM.com

Poor quality

I bought it a few months and it was very poor quality!!!

April 12, 2024

From nuLOOM.com

Response from Rugs USA CS

Hi there, Thank you for shopping with Rugs USA to create your dream space! We truly appreciate your feedback and always love hearing from our custom...

Rugs USA CSApril 12, 2024

Disappointed in the quality

Would Not Recommend

Bought this 8 months ago and it is a completely different color than it originally was. It is now a yellow color rather than the ivory it first came as, and it does not get excessive sunlight throughout the day. I vacuum multiple times per week and it still sheds excessively as well. It’s not a horrible rug but for sure wouldn’t purchase this one again.

March 25, 2024

From nuLOOM.com

Response from Rugs USA CS

Hi Maddie, Thank you for shopping with Rugs USA to create your dream space! We truly appreciate your feedback and always love hearing from our custo...

Rugs USA CSMarch 26, 2024

PRETTIEST RUG!

[This review was collected as part of a promotion.] I absolutely love this rug! Looks exactly as advertised. Soft to touch. Doesn't shed. It really is such a stunning rug!

March 6, 2024

From nuLOOM.com

A very happy first time shopper!!

[This review was collected as part of a promotion.] The rug was just as pictured. Love the weave on this natural colored rug and it’s much softer than other jute rugs I have walked on. Adds a nice warm color pop to our large family room with linen colored sofas.

February 9, 2024

From nuLOOM.com

Good quality - warm/yellow undertone

Would Recommend

[This review was collected as part of a promotion.] Looks great and good quality. Delivered quickly! The color is a little on the creme/warm/yellow undertone side so just be aware of that.

January 6, 2024

From nuLOOM.com

Disappointing

Would Not Recommend

Bought the rug just a couple weeks ago and I’m quite disappointed. It arrived very quickly and well packaged. However, the color is nowhere near off-white as it indicates. They color is yellowish buttercream and doesn’t suit the color scheme in my living room at all. The return shipping cost is too expensive to ship back such a bulky item. Now I’m stuck with this rug.

January 5, 2024

From nuLOOM.com

Response from Rugs USA CS

Hi Lola, Thank you for shopping with Rugs USA to create your dream space! We truly appreciate your feedback and always love hearing from our custome...

Rugs USA CSJanuary 5, 2024

Handspun Jute Rug

Would Recommend

I ordered two large area rugs. One arrived with bright pink staining (you could see it inside the clear packaging) before it was opened that I was not able to remove from the rug. I contacted Rugs USA, and they replaced the rug free of charge and picked up the flawed rug. Now I have two beautiful cream colored area rugs. There is some shedding, but that is to be expected from a natural rug. Thank you for the excellent customer service and making it right - easily.

January 2, 2024

From nuLOOM.com

Well made, nice texture

Would Recommend

Really quite beautiful. I like to be barefoot inside and was pleasantly surprised how soft it was. Color accurate to photos

December 21, 2023

From nuLOOM.com