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Hailey 9 x 13 (ft) Jute Natural Rectangular Indoor Solid Area rug

Ratings & Reviews for nuLOOM Hailey 9 x 13 (ft) Jute Natural Rectangular Indoor Solid Area rug

4.4
1109
Review
 4.4 out of 5
1109 Reviews


74% Recommend this product

Ratings may include incentivized customer reviews.

What Customers Are Saying

The handmade jute rug received mixed reviews. Many customers were satisfied with the quality, texture, and appearance, describing it as beautiful, soft, and well-made for the price. However, some reported issues like poor construction, shedding, and unraveling, as well as color variations from the expected. Overall, the majority of reviews were positive, with customers praising the rug's quality, comfort, and aesthetic appeal, though a small percentage had disappointing experiences.

Customer review summary generated by AI, including incentivized reviews.
1109 Customer Reviews

Jute rug natural

Would Not Recommend

[This review was collected as part of a promotion.] We have unfortunately had to put this rug outside. It was perhaps heavily treated with a chemical or a cocktail of chemicals resulting in terrible fumes seeping out of the rug. The fumes were so bad I could taste them on my tongue just walking in the room where the rug was. We’re hoping that airing the rug outside might be helpful. Otherwise we’ll return it.

March 19, 2026

From nuLOOM.com

Just what I was looking for

Would Recommend

Replaced an old west elm rug and looks just as nice. Good natural color.

March 8, 2026

From nuLOOM.com

Jute Rug for the Win

Would Recommend

[This review was collected as part of a promotion.] We received our first jute rug ever & just love it! It adds so much texture & warmth in the room - it’s under a cherry Queen Ann dining room table & chairs, so a nice contrast.

February 19, 2026

From nuLOOM.com

real jute rug!

Would Recommend

[This review was collected as part of a promotion.] this is a high quality real jute rug like the ones you see in the high end stores like crate and barrel or west elm but for 1/3 of the price of these fancy stores

February 16, 2026

From nuLOOM.com

Sheds worse than a dog

Would Not Recommend

[This review was collected as part of a promotion.] Very unhappy with this purchase. The fibers get everywhere--all over the navy blue couch, all over my children. It takes constant vacuuming despite following the care instructions.

February 11, 2026

From nuLOOM.com

Beautiful!

Would Recommend

[This review was collected as part of a promotion.] It is exactly what I wanted for my office. High quality and naturally beautiful.

February 10, 2026

From nuLOOM.com

Soft but it sheds and looses its shape

Would Not Recommend

[This review was collected as part of a promotion.] Its quick to lose its structure and sheds its fibers easily so i can't really sit on the rug. Within the first month the knots start to loosen as well, so purchase with caution

February 2, 2026

From nuLOOM.com

Very nice Jute rug

Would Recommend

Rug was true to size, laid out well without creases. It's slightly more yellow than in the pictures, but was complementary to our natural wood coffee table.

February 1, 2026

From nuLOOM.com

Would Recommend

[This review was collected as part of a promotion.]

January 30, 2026

From nuLOOM.com

Still smells moldy... disappointed

Would Not Recommend

[This review was collected as part of a promotion.] First off – the rug looks great for the price. The thick weave makes it look more expensive. Some reviews mention it’s soft. It’s not, but it’s jute, so that’s to be expected. Second – don’t even think about vacuuming it unless you have a really small, low powered vacuum like a stick vacuum, or maybe just use the hose attachments. We gently vacuumed ours and it pulled the weave up in several places. However, the most disappointing thing about t...

January 15, 2026

From nuLOOM.com

Would Recommend

[This review was collected as part of a promotion.]

January 7, 2026

From nuLOOM.com

Natural jute rug

Would Recommend

We love the rug. It's perfect texture and softness ,what we were looking for!

January 5, 2026

From nuLOOM.com

Bad quality

Would Not Recommend

[This review was collected as part of a promotion.] I ordered this rug during Black Friday weekend. This is a two adult household with no pets. The rug is in the living room. I noticed the rugs is basically falling apart. I do my morning stretches there and we in probably go there three/four times a week to watch tv at night. First time I vacuumed it the rope started showing and don’t think will last until the summer. I’d like to return it. It’s not worth the price. Also is not the measurement t...

January 4, 2026

From nuLOOM.com

Handspun Jute rug

Would Recommend

Like the look of it. Very thick, heavy rug. It is soft and will be comfortable to walk on. It looks great. Just what we were looking for!

January 3, 2026

From nuLOOM.com

Would Not Recommend

[This review was collected as part of a promotion.]

January 1, 2026

From nuLOOM.com

Handspun jute rug

Would Recommend

The rug is beautiful. Much softer than I expected. I love the slight variation in colors. Very good price

December 31, 2025

From nuLOOM.com

Looks great, but performance is disappointing

[This review was collected as part of a promotion.] The rug looks great and feels soft. However, I'm concerned about its durability over time. It frays quite a bit and sheds all over my kids' clothes if the sit on the floor. I can only use my vacuum on the lowest setting for a hardwood floor, otherwise pieces pull up and I have to tuck/weave them back in place.

October 23, 2025

From nuLOOM.com

Nice.

Would Recommend

[This review was collected as part of a promotion.] This is my 4th jute rug from RUGS USA, although the first with this weave. Appears good quality. Not cheap in my opinion. Good weight. Nice looking weave. Would buy another if I had another room.

October 15, 2025

From nuLOOM.com

Natural Jute rug

Would Recommend

[This review was collected as part of a promotion.] Awesome quality , completely the vibe I wanted for room !

September 26, 2025

From nuLOOM.com

Soft and attractive

Would Recommend

[This review was collected as part of a promotion.] The rug has suited our purposes perfectly!

September 15, 2025

From nuLOOM.com