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Duo 14500 BTU (DOE) 115-Volt Vented Large Room Smart Portable Air Conditioner with Heater, Remote Included

Ratings & Reviews for Midea Duo 14500 BTU (DOE) 115-Volt Vented Large Room Smart Portable Air Conditioner with Heater, Remote Included

3.7
306
Review
 3.7 out of 5
306 Reviews


63% Recommend this product

Ratings may include incentivized customer reviews.

What Customers Are Saying

Customers praise the unit's exceptional cooling power for large spaces up to 1,200 square feet, rapid temperature drops, and remarkably quiet operation even at full speed. However, a substantial portion report premature failures within months to two years, including refrigerant leaks and complete loss of function. Many express frustration with warranty denials and poor customer service, while others note heating becomes ineffective below 41°F. Despite strong cooling performance, reliability concerns and limited warranty support deter many from recommending it.

Customer review summary generated by AI, including incentivized reviews.
306 Customer Reviews

Heat unit

I turn it on to heat on the display panel, but it clicks and that's it, not heat, no anything, it's set on 82 degrees, Air conditioner works, not heat

September 25, 2026
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Response from Midea Team

Hello Ron, thank you for reviewing our Midea 12,000 Duo Portable Air Conditioner. We're sorry your unit failed heat effectively. For assistance w... Read More

Midea TeamSeptember 25, 2026

midea

Keeping my cool

Would Recommend

Bought at end of season but still some warm days that was able to use. Quite efficient and quite. Liked that it was on sale.

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Exhausted

Would Recommend

The midea unit cools but, the water filtration system isn’t working properly. I had to uncap it, place it on a chair connect a hose to it and place a bucket under it. Why

September 3, 2026

From Midea

Response from Midea Digital Support

Hello Hank. Thank you for posting your review of our Midea DUO Smart Inverter 14K BTU Portable Air Conditioner with Heat. We're sorry to learn about y... Read More

Midea Digital SupportSeptember 22, 2026

It's simply Awesome!!!!

I'd bought this like 6 years ago.And it still works like a charm. The maintenance and it's great.

August 4, 2026

From Midea

Refrigerant leaked out within 2y

Would Not Recommend

Second summer and unit stopped cooling due to refrigerant leak. Repair cost is more than getting another 700 dollar unit.

July 15, 2026
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Response from Midea Team

Hello Armani, thank you for reviewing our Midea Duo 12000 BTU Portable Air Conditioner. We're sorry your unit has experienced a refrigerant leak.... Read More

Midea TeamJuly 16, 2026

midea

The best portable air conditioner!

I love this air conditioner. It's so quiet I have to remind myself to shut it off when it's not needed. This A/C keeps the temperature that is set. This is so quiet that it would be perfect for the bedroom. I'm seriously considering purchasing another one, to replace an older noisy one.

July 15, 2026
Verified Purchaser
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Who knows? Lowe’s lies, promises 2-day delivery

Would Not Recommend

I couldn’t be more frustrated about this purchase. I researched so carefully, and ordered very carefully, be/c we are in the middle of a massive heat wave. It was supposed to be here today. No updates. Then an update saying 10am—2pm TODAY. But when I plugged in the actual tracking, it says 10am-2pm tomorrow. It’s not coming tomorrow … I dug into the history, and it’s sitting in New York. The whole point was to beat the heatwave and keep my 4th of July guests comfortable. It won’t even be worth ...

July 1, 2026
Verified Purchaser
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Response from Midea Team

Hi Lake, thank you for reviewing our Midea Duo 12000 BTU (DOE) 115-Volt Smart Portable Air Conditioner. We're sorry to hear about the issue you a... Read More

Midea TeamJuly 4, 2026

midea

Amazing AC

Would Recommend

Easy setup, multi functional and keeps my house cold.

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Huge

Would Not Recommend

I haven't plugged it in. I'm not returning it because of the hassle. It's freaking huge. Medium sized room? It's bigger than some cars I've owned.

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Response from Midea Team

Hello Tjegan, thank you for reviewing our Midea Duo 10000 BTU Portable Air Conditioner. We're sorry that the unit's size and weight did not m... Read More

Midea TeamJune 15, 2026

midea

set on cool than switches to air

Would Not Recommend

After using air conditioner for 2 summers. The unit has stopped working properly it is set on cool after 15 minutes it turns to just air. I've checked for water drainage, cleaned filters, reset and it still doing the same thing. luckily I got a 2 year warranty!

June 10, 2026
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Response from Midea Team

Hello Cheeto, thank you for reviewing our Midea Duo 12000 BTU Portable Air Conditioner. We're sorry your unit failed to cool effectively. For ass... Read More

Midea TeamJune 10, 2026

midea

Go to a different manufacturer

Would Not Recommend

Ive had two of these because I like the dual and freestanding options. both have failed outside of warranty; try something else like others are saying.

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Response from Midea Team

Hello Purchaser, thank you for reviewing our Midea Duo 10000 BTU Portable Air Conditioner. We're sorry to hear that both of your units failed aft... Read More

Midea TeamJune 9, 2026

midea

A great AC unit

Would Recommend

Used in a large bedroom, an office, a workshop, or a single car garage, this AC is very nice. It could be a lot quieter, but the smart features allows control and montoring from anywhere. Midea does a great job with making easy to understand and use hardware and apps.

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A great AC

Would Recommend

This device is powerful enough to cool off a large room/workshop. The smart features allow off-site control and monitoring. The filter is easy to access and clean. It's louder than I'd like, but worth it if there is no better option.

May 26, 2026
Verified Purchaser
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Easy to use. Cools well.

Would Recommend
May 19, 2026
Verified Purchaser
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Expensive but you get what you pay for

Would Recommend

So far so good. Not gotten to the heat of summer yet, but it seems to work very well and was easy to install/set up. I like the dual hose, and has plenty of material to insulate where it fits into the window. Overall, definitely pleased with what I’ve received.

April 16, 2026
Verified Purchaser
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Weird sounds, but really efficient

Would Recommend

Makes a weird squeak sound when is goes into heat mode, can point it a specific direction. It's very efficient and quiet, cools and heats great.

April 16, 2026
Verified Purchaser
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