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High Efficiency Stackable Large ( 5-cu ft ) Front Load Washer ( Volcano Black )

Ratings & Reviews for Maytag High Efficiency Stackable Large ( 5-cu ft ) Front Load Washer ( Volcano Black )

4.1
523
Review
 4.1 out of 5
523 Reviews


71% Recommend this product

Ratings may include incentivized customer reviews.

What Customers Are Saying

The front-load washer has a large capacity and quiet operation. The pet hair removal feature is effective at removing pet hair from clothing. Customers appreciate the wide range of wash cycles and customization options. However, some customers have experienced issues with the drain, water detection, and overall reliability. A few customers reported the washer did not effectively clean clothes or dissolve detergent pods. There were also complaints about the lack of a detailed instruction manual and difficulty connecting the washer to WiFi.

Customer review summary generated by AI, including incentivized reviews.
523 Customer Reviews

Great Feature for Pet Owners

Would Recommend

[This review was collected as part of a promotion.] Pet Hair Removal is so helpful with my 2 large dogs. Also, my front load washer is very saving on water, and quiet in use.

August 21, 2026

From maytag.com

Do NOT buy!

Would Not Recommend

This is the worst machine I have ever wasted money on. Do not buy! There is no front drain. The only way to drain your washer and keep is from smelling is to dismantle the entire machine including the electronics panel. This needs to be done at least monthly to remove kid socks, panties and old water. The machine also doesn’t have a spin only cycle in case your clothes are too wet after washing. As with all appliances. No once cares that the product sucks. You can’t return it. This is just life...

August 19, 2026

From maytag.com

Response from Consumer Care

Thank you for your review. We regret to hear that your Washer design is not living up to your standards. If you have any questions or concerns with yo... Read More

Consumer CareAugust 21, 2026

Perfect for pet owners

Would Recommend

[This review was collected as part of a promotion.] Love that it adds more water then typical front loaders. The pet hair feature actually works! Haven't had a problem with any funky smells either. Really good washer!

August 9, 2026

From maytag.com

Save your time and money

Would Not Recommend

[This review was collected as part of a promotion.] This is close to if not the worst washer I have ever had the misfortune of owning. I spent the extra money for the pet pro version and this clogs more often than any normal washer I have owned. The washer will just stop draining randomly and leave my clothes sopping wet. The hair traps barely trap any pet hair which I assume then causes the drain to get clogged. If you’re buying this for the pet feature save some time and don’t. Regular top loa...

August 6, 2026

From maytag.com

Response from Consumer Care

We sincerely appreciate you reaching out to let us know about the trouble you're experiencing. We are truly sorry to hear about the frustration caused... Read More

Consumer CareAugust 6, 2026

Stay away, frequent service required

Would Not Recommend

[This review was collected as part of a promotion.] Bought this machine because we have multiple dogs. It does capture some dog hair in the filter, but the rest is caught in the water pump filter. The problem is there is no consumer access to the pump filter, it requires disassembly of the washer and/or a service call. I have had this washer less than 6 months and already two service calls...IMO, a very poor design. A majority of other front load washers have an access door that allows the filt...

August 4, 2026

From maytag.com

Response from Consumer Care

We truly appreciate you taking the time to share your feedback with us. We are genuinely sorry to hear that the design of your washer has not met your... Read More

Consumer CareAugust 5, 2026

Laundry Day Just Got Better!

Would Recommend

[This review was collected as part of a promotion.] "I've been very happy with my Maytag washer. It cleans clothes thoroughly and runs quietly. It's easy to use and handles everything from everyday loads to bulky items with no problems.

August 3, 2026

From maytag.com

Functions not user friendly

[This review was collected as part of a promotion.] start button does not seem to be intuitive. not sure how long to hold the button to start. Detergent dispenser seems flimsy, not clear how much to fill a cup.

August 3, 2026

From maytag.com

Would Recommend

[This review was collected as part of a promotion.] We love Maytag appliances, the only issue I have with the washer which we should’ve considered when purchasing was how to get to the main filter. After having the machine for a couple months the filter was clogged causing the machine to have functioning issues. It wouldn’t drain, spin or complete a cycle. We love the pet hair feature since we have a husky. But it only works if there is a lot of hair, no minimal hair.

August 3, 2026

From maytag.com

Do NOT buy

Would Not Recommend

We purchased this washer with matching dryer in February 2025. It has been a year and a half and the the water intake valve has already failed, and we are having to pay to replace it despite it being a known problem. On top of that, there was supposed to be an easy way to clean the drain filter, because it was designed for pet owners. If you look at the specs and instructions online, they do not match. You have to take off the whole cover, not open a drawer to clean the filter. It is ridiculo...

July 26, 2026

From maytag.com

Response from Consumer Care

Thank you for bringing this to our attention. We regret that you are having these concerns with your Maytag® Washer. We value all of our customers, a... Read More

Consumer CareJuly 30, 2026

initial

Would Recommend

[This review was collected as part of a promotion.] Brand new so hard to review. Works well compared to the old Samsung. The Maytag electronic controls are not user friendly but work fine once I figured them out. Hopefully will last longer and work better than my last washer and dryer

July 26, 2026

From maytag.com

What a headache 🙅🙅

Would Not Recommend

This has been the most frustrating experience I've had with a brand new washer. The amount or errors and issues this thing has had since I purchased it has been astounding. Don't get me wrong .. the washer is great when it cleans and operates as it should but, once the screen for whatever reason stopped displaying less than a year of having it and the water suddenly not wanting to drain out has been the start of plenty of issues

July 23, 2026

From maytag.com

Response from Consumer Care

Thank you for bringing this to our attention. We regret that you are having these concerns with your Maytag® Washer. We value all of our customers, a... Read More

Consumer CareJuly 31, 2026

What's not to like.

Would Recommend

[This review was collected as part of a promotion.] We love the cycle delay and how all the pet hair is gone from our clothes now.

July 23, 2026

From maytag.com

Washes great, but pet features are lacking

Would Recommend

[This review was collected as part of a promotion.] Does great washing, but the pet guard/filter thing is kinda worthless

July 23, 2026

From maytag.com

Does a good job.

Would Recommend

[This review was collected as part of a promotion.] The washer does a very good job however the cycles are very very long much longer than I would expect The startup is not intuitive if you press it too long it resets it if you don't press it long enough it doesn't turn on The screen when it is turning on takes a second to load Then the future that lets you add clothing Also isn't intuitive it says that you can add clothes you go to close it's locked to be have to actually hit the pause if you ...

July 23, 2026

From maytag.com

New is better than I thought

Would Recommend

[This review was collected as part of a promotion.] Quick Quiet efficient has made it a pleasure so far. It did have an initial problem with the softener tray, not flushing through, but after contacting and getting new parts, it was repaired and it worked fine ever since.

July 23, 2026

From maytag.com

Great features and great machine

Would Recommend

[This review was collected as part of a promotion.] Nothing we have washed has had to be ran more then once. It cleans really nice!!!

July 22, 2026

From maytag.com

Maytag disappointment

[This review was collected as part of a promotion.] I've had Maytag washers and dryers for years. I have loved every set I have ever had. But this set is frustrating. The panel isn't easy to navigate. Printed Instructions are too general. Reading the instructions again trying to get the washer to turn on, I found a website to check, but when I'm trying to get laundry done, I'm not in a position to go look up a website. Getting the washer to start takes more than one try. I have been able ...

July 22, 2026

From maytag.com

Response from Consumer Care

Hello, Thank you for your review. We regret to hear that your Washer is not living up to your standards. If you have any questions or concerns with yo... Read More

Consumer CareJuly 31, 2026

Nice front loader

Would Recommend

[This review was collected as part of a promotion.] the washer is very nice. I love the big tub and how it really washes the clothes. The rinse is nice to, it's like a double rinse

July 22, 2026

From maytag.com

Third consecutive Maytag Washing Machine purchase

Would Recommend

[This review was collected as part of a promotion.] Very happy with the performance of the Maytag Washer and the low noise level. Love the new features for Pet Hair and Stain Fighting. The washing machine is very efficient in both washing and rinsing,

July 22, 2026

From maytag.com

Moderately Good Product

Would Recommend

[This review was collected as part of a promotion.] The product makes odd noises at times that i am not sure should be made by this appliance. The cleaning features are fine.

July 22, 2026

From maytag.com