
Ratings & Reviews for Master Forge 23800 -BTU Convection Indoor, Outdoor Kerosene Heater
Ratings may include incentivized customer reviews.
What Customers Are Saying
The kerosene heater provides effective heating for some customers, with comments praising its heat output and ease of use. However, there are also significant quality and safety concerns, with reports of issues like excessive smoking, ignition problems, and safety hazards. Potential buyers should carefully consider both the positive and negative feedback before making a purchase decision.
Customer review summary generated by AI, including incentivized reviews.Extremely Easy to Light
Would RecommendI've had this about 3 weeks. My first experience with a self lighting heater. Truly I was amazed. It will heater my 2 bedroom house easily. Probably should have bought a smaller one though. Simply because runtime would be longer than 10 hours. Ignition is the easiest option I've ever encountered.
Verified Purchaser
Heats up quickly
Would RecommendI got this to supplement the main house heating unit. With the cost of EVERYTHING these days I won’t deny myself the comfort of heat. Last year the house remained on the cold side not this season 2026 bring it on. This was super easy to assemble and just as easy to operate. I popped in the batteries for the ignition switch and soaked the wick for an hour. Once ignition is activated it goes on from there. Setting the wick is easy too. The directions state to turn the on to it’s highest setting th...
easy on and off
I bought this heater a month ago and tried it out very easy to operate cant wait to actually use it.
Verified Purchaser
Hard to light
Would Not RecommendThe kerosene heater does not have an ignition button as pictured. It has an automatic ignition system that you turn the knob until it lights. It is difficult to light and I did place batteries in it. I called customer service and he was not helpful. He was just reading info off of paperwork but didn't know about the product. He told me that I needed to dry burn the heater but I told him, how to do that if you can't light it. He was very rude and not helpful. All of the heater should have an igni...
Easy to put together
I bought this to help keep my heat from going on during the winter to save money. I have not used it yet, but it was easy putting it together.
Verified Purchaser
Easy assembly and good performance!
Would RecommendI purchased the Master Forge 23800-BYU Kerosene heater last winter when my heat pump stopped working. I followed the initial start-up instructions in the provided manual and it started right up! I did this outside in a well-vented area before using it inside my home. I would highly recommend you read the manual in regard to wick maintenance and replacement and the dry burn procedure. I would recommend purchasing a replacement wick to store away. This way you'll have one when you need it. Dura He...
]Thank you for your thoughtful 5-star review and for sharing such a detailed account of your experience with the Master Forge 23,800 BTU Convection I... Read More

Excellent
Would RecommendPrompt shipping and order fulfillment. The heater was well packed and the box was received in good condition. Great price and value; better than anywhere else I looked. Read the manual carefully, get fresh K1, and fire it up.
Verified Purchaser
junk
Would Not Recommendbought it and it ran 10 minutes never started again. waste of money. DO NOT BUY
Thank you for reaching out. We’re sorry to hear about your experience with the 23800-BTU Convection Indoor/Outdoor Kerosene Heater and that it stoppe... Read More

Easy to use, great product!
Would RecommendGrabbed this for heat during a power outage.
Verified Purchaser
I would advise only using this outdoors.
Easy to assemble and an efficient choice for outdoor heating solution.
Verified Purchaser
Great product with great warranty
Would RecommendGreat service with staff when purchasing.
Verified Purchaser
works great
Verified Purchaser
Great quality and value
Would RecommendThe price was very reasonable and the heater is quite stylish.
Verified Purchaser
It heats well.
Would Not RecommendIt has worked so well that our neighbor even had to turn it down.
Verified Purchaser
Hello Brandon, we're troubled to hear about your experience with the 23,800 BTU Convection Indoor Kerosene Heater and the difficulty you've e... Read More