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Zeno PIN Genie Pro Smart Lock Matte Black Smart Wi-Fi and Bluetooth Touchscreen Keypad Electronic Deadbolt Lock

Ratings & Reviews for Lockly Zeno PIN Genie Pro Smart Lock Matte Black Smart Wi-Fi and Bluetooth Touchscreen Keypad Electronic Deadbolt Lock

4.8
113
Review
 4.8 out of 5
114 Reviews

1 Star
0%

97% Recommend this product

Ratings may include incentivized customer reviews.

What Customers Are Saying

The smart lock offers multiple secure access methods, including phone, watch, and PIN code. Users appreciate the random keypad number placement for added security. The lock is reported to have reliable performance, long battery life, and easy management of access for guests and family.

Customer review summary generated by AI, including incentivized reviews.
114 Customer Reviews

Sturdy

[This review was collected as part of a promotion.] I installed this in our main door. I love not having to carry a key that I might forget somewhere. I like that it works with whatever home system I choose. It’s held up to the weather as well.

September 12, 2026

From lockly.com

Best deadbolt

Would Recommend

It is great when your hands are full I can unlock the door with my Apple Watch I absolutely love this lock is works flawlessly

August 27, 2026

From lockly.com

Response from Lockly Customer Service

Thank you so much for the fantastic 5-star review! We’re thrilled to hear that you love your LOCKLY deadbolt and that being able to unlock your door w...

Lockly Customer ServiceAugust 31, 2026

Amazing product

Would Recommend

I got this as a anniversary gift and it is very easy to install and set up I have had a keypad deadbolt before and this one is way better and it very sleek design and love the option to tap my phone or watch to open the door

August 17, 2026

From lockly.com

Response from Lockly Customer Service

Thank you so much for the fantastic review! We’re thrilled to hear that your LOCKLY was such a great anniversary gift and that you found it easy to in...

Lockly Customer ServiceAugust 17, 2026

Such a nice option to have..

Would Recommend

I originally had an electric lock but didn’t realize there was a difference between a lock with Bluetooth and one that had WiFi. I figured it out when I couldn’t unlock the door electronically unless I was at home. Locky changed that! I can unlock the door regardless of where I am. I love it. On a side note, install was challenging. You should be aware that there is a difference between the first generation and second generation versions. With the second generation version, most doors ...

August 10, 2026

From lockly.com

Response from Lockly Customer Service

Thank you for taking the time to share such a detailed review! We’re thrilled to hear that the Wi-Fi connectivity has given you the flexibility to unl...

Lockly Customer ServiceAugust 10, 2026

Great lock with all the bells and whistles!

Would Recommend

I needed a lock for my brand new gate and after looking at hundreds based on functionality the Lockly Genie Pro Zeno is the only one that all my needs. User access, keypad access, smart home compatibility and especially welcome mode. All these features were hard to find in one lock. Easy install and has been working great since day 1. I had some question concerning welcome mode and Lockly support was always available and quick to respond. I highly recommend this lock if you are looking for ...

June 9, 2026

From lockly.com

Response from Lockly Customer Service

Thank you for your fantastic review! We're thrilled to hear that the Lockly Genie Pro Zeno was the perfect fit for your new gate and that it checked a...

Lockly Customer ServiceJune 10, 2026

Great concept, inconsistent performance

Would Not Recommend

At first, we were in love with the features. Now the lock continually tries to relock the door when attempting to open. And it will frequently malfunction. For an expensive purchase, we are frustrated with the results.

May 28, 2026

From lockly.com

Response from Lockly Customer Service

Thank you for sharing your feedback, and we’re very sorry to hear about the experience you’ve been having with your lock. We understand how frustratin...

Lockly Customer ServiceMay 28, 2026

Great product

Would Recommend

The lock was very easy to install and program. It saves time when trying to get in the door. It can be locked or unlocked from anywhere and I love being able to unlock it just by tapping my phone or watch.

May 2, 2026

From lockly.com

Response from Lockly Customer Service

Thank you for the fantastic 5-star review! We're so glad to hear the installation and programming were easy for you. It’s great that the remote access...

Lockly Customer ServiceMay 5, 2026

Safe and secure lock

[This review was collected as part of a promotion.] This has made me feel more secure and safe knowing I can check in and lock my door if I ever forget. It's also made it easy for me to unlock when needed remotely for friends/family. The powered deadbolt is such a great feature.

April 26, 2026

From lockly.com

Response from Lockly Customer Service

Thank you for sharing your experience! We're glad to hear that your smart lock has helped you feel more secure and provided added convenience for chec...

Lockly Customer ServiceApril 27, 2026

best mom hack

Would Recommend

we have been loving our lockly! we have had it for a little more than a week and it has been so convenient! we can run out for a quick outing and not have to worry about bringing keys and always know the door is locked because it locks automatically! I am so glad we got it!

April 16, 2026
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Amazing Locking Device

Would Recommend

So happy we went with Lockly for our front door deadbolt. Very secure, SO easy-to-use and set-up was very simple! I feel so safe and sound now with the timed lock.

April 6, 2026

From lockly.com

Response from Lockly Customer Service

Thank you for the wonderful feedback! We’re so happy to hear that you’re loving your Lockly deadbolt and that the setup process was smooth and easy. ...

Lockly Customer ServiceApril 6, 2026

PIN Genie Pro Zeno Series Keypad Deadbolt

[This review was collected as part of a promotion.] The lock is sleek, modern, and super convenient. The keypad power feature is easy to use, it feels secure, and I really like the added smart features like app control and voice assistant capability. It gives peace of mind knowing I can lock or unlock the door remotely, and the design looks clean on the door without being bulky. Set up was straight forward if you’re comfortable with basic installation, no maintenance. Overall, it’s a smart, reli...

March 31, 2026

From lockly.com

Response from Lockly Customer Service

Thank you for the fantastic 5-star review! We’re so glad to hear you’re enjoying the sleek, modern design and that the lock fits cleanly on your door ...

Lockly Customer ServiceMarch 31, 2026

Awesome lock, works as excpected

Would Recommend

I bought other locks and returned them and ended up getting only this lock on every door. Works as expected.

March 27, 2026

From lockly.com

Response from Lockly Customer Service

Thank you for your review! We’re thrilled to hear that this lock exceeded your expectations and earned a permanent spot on every door. Your trust mean...

Lockly Customer ServiceMarch 30, 2026

Works well

Would Recommend

I bought this several months ago, but just installed. Installation was easy with step by step guide on how to install. I really like the autolocking feature that it has. Unlocking can be difficult at times, as the numbers are small/move around. However, great product and I highly recommend!

February 11, 2026

From lockly.com

Response from Lockly Customer Service

Thank you for taking the time to share your experience! We’re glad to hear the installation was easy and that you’re enjoying the auto-locking feature...

Lockly Customer ServiceFebruary 11, 2026

Great product

Would Recommend

This was relatively easy to install and the app interface is easy to understand and navigate. I’d buy it again.

February 7, 2026

From lockly.com

Response from Lockly Customer Service

Thank you for your feedback! We’re glad to hear that installation was straightforward and that you found the app easy to use. It means a lot to know y...

Lockly Customer ServiceFebruary 10, 2026

Nice modern security for your home

[This review was collected as part of a promotion.] All I got to say is it was easy to install on my door and I think it's a great product for it's value , the app was easy to use and that for me is great 👍easy. Overall it brings security with modern features easy to maintain. Would I recommend it yes it's worth it.

January 30, 2026

From lockly.com

Response from Lockly Customer Service

Thank you for the awesome feedback! We're so glad to hear you had an easy time installing the lock and found the app simple to use. It’s great to know...

Lockly Customer ServiceFebruary 2, 2026

Awesome

Would Recommend

This lock is amazing. We switched from Yale because of the reviews and features. The main feature that sold us is the fact that you can have your hands full and just put your Apple Watch to the lock and it will unlock.

January 29, 2026

From lockly.com

Response from Lockly Customer Service

Thank you so much for the great review! We’re thrilled to hear that you made the switch to Lockly and that the features and reviews helped with your ...

Lockly Customer ServiceJanuary 30, 2026

Secure and easy installation

Would Recommend

I bought this about a month ago, this is my second locky brand lock and I am very satisfied with both. This one only uses 4 batteries instead of 6 which is great and it’s smaller. I recommend lockly 100%.

December 10, 2025

From lockly.com

Response from Lockly Customer Service

Thank you so much for your continued support and kind words! We're thrilled to hear that you're satisfied with your second Lockly lock and that the sm...

Lockly Customer ServiceDecember 10, 2025