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1.7-cu ft Air Fry Over-the-Range Convection Microwave with Sensor Cooking ( PrintProof Stainless Steel )

Ratings & Reviews for LG 1.7-cu ft Air Fry Over-the-Range Convection Microwave with Sensor Cooking ( PrintProof Stainless Steel )

4.1
213
Review
 4.1 out of 5
213 Reviews


50% Recommend this product

Ratings may include incentivized customer reviews.

What Customers Are Saying

Customers overwhelmingly praise the microwave's versatile cooking functions—air fry, convection, and dehydrate—which replace multiple appliances and save counter space. The sleek, handle-free design with clean lines enhances kitchens, and remote app control with phone alerts is widely appreciated. However, many report the air fryer underperforms compared to standalone units, with preset-only options, insufficient heat, and inconsistent results, leading some to abandon the feature entirely. A few note control panel buttons are dark and difficult to see. Despite these drawbacks, most customers consider it a worthwhile multi-function appliance.

Customer review summary generated by AI, including incentivized reviews.
213 Customer Reviews

Convection Function Is Far Too Slow

I bought this model partly for the convection-oven feature, and that has been a major disappointment. Recipes that work normally in a conventional oven take much longer in this unit, so I finally checked the temperature with a separate oven thermometer. Set to 350°F, it took about 10 minutes to reach 300°F, then another 10 minutes to creep up to about 340°F, where it stopped. Set to 400°F, it similarly leveled off around 390°F. The 10-degree temperature error is annoying, but the bigger proble...

September 23, 2026

From lg.com

Response from LG

Hello. Thank you for taking the time to share your review regarding your LG MHEC1737F Microwave. We appreciate you providing such detailed feedback ab... Read More

LGSeptember 23, 2026

LG product got me again

Would Not Recommend

took a couple hours to install, plugged it in lights lit up but doesnt cook. called LG support told me someone would get back to me. Three days later I called and was told a technician will call me. My fault, several years ago I had an issue with an LG TV and swore I would never buy LG again. I guarantee I will never buy LG products going forward. Support is always passed on to an outside technician who doesnt get back to you for weeks. Nothing like spending $600 to just stare a clock on a...

September 22, 2026
Verified Purchaser
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Response from LG Digital Customer Care

Hello, Jeff! Thanks for sharing your experience with us about the LG Over-The-Range Microwave (MHEC1737F). We appreciate you taking the time to let u... Read More

LG Digital Customer CareSeptember 24, 2026

LG

Quit working within the first 8 months.

Would Not Recommend

Their customer service said it’s a known issue. Condensation from the stove gets between the glass and damages the motherboard. Terrible way to manufacture this product. I’m still within my manufacturer warranty so had to go through them. They’ve made me wait weeks and they still no resolution. I live in a very rural area and have one repair service. I gave them the name weeks ago and they won’t call them. Very frustrating!

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microwave doesn't work

Would Not Recommend

every time I wanted to use the microwave I had to unplug it and then start it and some times it still would not work had to repeat unplugging

June 23, 2026
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Response from LG Digital Customer Care

Hello, there! Thanks for sharing your experience with the LG MHEC1737F. We appreciate you pointing out what’s happening with the microwave needing to... Read More

LG Digital Customer CareSeptember 2, 2026

LG

Works as expected

The product as received has done as expected. Haven’t had it long but everything well. One drawback is the small viewing door window.

May 7, 2026

From lg.com

Response from LG

Hello, Earl! Jumping right in — glad to hear your microwave is doing its job well so far. We’ll make sure your note about the smaller window gets shar... Read More

LGMay 19, 2026

Avoid at all costs

Would Not Recommend

A day after installing the microwave it broke. It would not heat. Called LG expecting a quick replacement, but instead they say they must try and repair. They state they have 5 business days to locate a repair company. On day 5 they locate someone. Three weeks later they come out, put a glass of water in the microwave and try and warm it. Lo and behold it does not heat. He tells me he will order parts and come back out. Three more weeks pass and 3 of the 4 parts come in. The repair comp...

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LG products/Air fryer/over the range microwave

Would Recommend

great price and excellent product

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Not wonderful for baking

I was very disappointed not to have seen the interior before purchase as there is no shelf for baking or roasting and no clips for holding a shelf. Also, and this may be because of the focus on air frying, this oven does not bake evenly.

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Try it. you might like it.

Would Recommend

I'm still testing certain functions. I was not happy with the air fryer for the potatoes, still need to test further. The microwave function is working well. I wish the viewing window was not blocked by black screen. I am short and cannot look into the cooking as it is being done. I would like all microwaves to have a 10 and 15 second function for breads. It is pretty, nice, and I like the lighting and venting functions. It's great so far. Thanks I also like the side handle opening. My las...

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Would Recommend

A great addition to my kitchen

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Great microwave

Would Recommend
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Sleek, smart… but failed right after

Would Not Recommend

I loved this microwave at first. The convection + air fry options made weeknight cooking easy, and the SmoothTouch controls with the wide glass window gave my kitchen a modern look without hogging counter space. Scan-to-Cook through ThinQ was handy for frozen meals, and pairing it with my LG range so the vent/light kick on automatically felt genuinely smart. Sensor/auto-cook usually nailed doneness, and the smudge-resistant finish stayed looking clean. Unfortunately, reliability ruined it for m...

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Response from LG Digital Customer Care

Hi there, Bruce. Thank you for sharing your experience with us and providing feedback on the LG Over-the-Range Convection Microwave Oven, Model #MHEC... Read More

LG Digital Customer CareOctober 28, 2025

LG

Not So Good (Air Fry/Conection)

I recently purchased a motorhome with the LG MHEC1737F installed in it. I have used it numerous times to microwave cook and to reheat items, with outstanding results. However, I have used the air fry function three times, all with terrible results. Once you hit the air fry button you must refer to the menu code from the air fry menu. i,e,; chicken nuggets, #2, 2 servings, cook for 15mins - no way near done, just defrosted. Repeated again, now just lukewarm and not crispy at all. Frozen fries, sa...

September 25, 2025

From lg.com

Response from LG Digital Care Team

Hey there! Thanks for sharing your LG Microwave experience with us. Ensuring your favorite meals come out crispy after using Air Fry is essential, so ... Read More

LG Digital Care TeamSeptember 26, 2025

Great OTC Convection Microwave

This is a beautiful OTC Convection Microwave/Hood. The controls, once you learn them, are intuitive and easy to use. I love all the features. The microwave works great. I have also used it to soften butter that I have forgotten to set out. I have baked frozen pizzas and lasagna. They turned out great. I am wanting to roast a whole chicken. The instructions are for a 3-4 pound bird. I am wondering if I can roast a larger 5-6 pound chicken by increasing cooking time. I don't want to waste a chicke...

May 17, 2025

From lg.com

Response from LG Digital Care Team

Hey Pj! Thank you for sharing this with us. We love hearing how much you’re enjoying your LG Microwave. From softening butter to baking pizza and lasa... Read More

LG Digital Care TeamMay 20, 2025

Size Matters

This review is only for the installation portion of the appliance. We just purchased this appliance to compliment the new LG Convection range purchase. This Over-the-Range microwave replaced a Over-the-Range microwave produced from a competitor. The purpose of the "Size Matters" title is related to the installation process. I followed the installation instructions to a tee. However, after having the appliance temporarily installed, it was determined the door would not open fully. Centering t...

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Response from LG Digital Customer Care

Hi there. Thank you for sharing your experience with us. We understand that installation can be a tricky process, and we appreciate your detailed fee... Read More

LG Digital Customer CareApril 3, 2025

LG

Does not air fry.

Would Not Recommend

Do not purchase this product! When I was ready to replace our over the range microwave, I was intrigued by this product. Due to a lack of counter space and storage in my kitchen, it was nice to see the air frying/convection functions built in. I did a lot of research and it seemed to get good reviews. I decided to purchase it and was excited to try it out when I finished installing it. My excitement was quickly dashed when I tried to air fry in it. Following cooking instructions on the packages ...

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Response from LG Digital Customer Care

Hi, Patrick. Thank you for sharing your detailed feedback on the LG Microwave (MHEC1737F) model. We understand your concern about experiencing such i... Read More

LG Digital Customer CareFebruary 19, 2025

LG