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Internal Water Dispenser 23.8-cu ft Standard-Depth 33-in Wide Top-Freezer Refrigerator ( Stainless Steel ) Garage Ready ENERGY STAR Certified

Ratings & Reviews for LG Internal Water Dispenser 23.8-cu ft Standard-Depth 33-in Wide Top-Freezer Refrigerator ( Stainless Steel ) Garage Ready ENERGY STAR Certified

4.1
1012
Review
 4.1 out of 5
1012 Reviews


76% Recommend this product

Ratings may include incentivized customer reviews.

What Customers Are Saying

Customers praise the spacious 24 cubic foot interior, sleek modern design, and quiet operation as major strengths. Many appreciate the generous storage for large items and easy cleaning. However, a notable segment reports serious reliability issues including compressor failure, freezer icing up, and ice maker malfunction or absence. Some also note missing features like meat drawers and dim freezer lighting. Despite these concerns, most customers find the storage capacity and design worthwhile, though reliability remains a significant drawback for some.

Customer review summary generated by AI, including incentivized reviews.
1012 Customer Reviews

Can't get Service

Would Not Recommend

Purchased on 8-5-2026 and reported water leak just over 30 days later. Followed recommendations and it is still leaking. A service call is in progress, but they have not located anyone in our area to service it. What happened to true customer service. Why haven't I been offered a replacement. It's a NEW fridge!!!

October 3, 2026
Verified Purchaser
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Response from LG Digital Customer Care

Hi, Julie. Thank you for sharing your review regarding the LG Refrigerator (LRTLS2403S). We understand the importance of having a dependable, leak-fr... Read More

LG Digital Customer CareOctober 5, 2026

LG

Great service

Would Recommend

Two of the most very professional installers ever Brian and adollfo great work ty guys

September 20, 2026
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Would Recommend

The first one we got was dented so they sent us another one hassle free. It's great.

September 18, 2026
Verified Purchaser
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Not what I wanted

I bought this item because the description said it has a light in the freezer and no other refrigerator of this type does. When it was delivered there was no light in the freezer. If I can't find another refrigerator that does, I'll have to keep this one, but if that's the case I could have bought a much cheaper one. I'm very disappointed in Lowe's.

September 16, 2026
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Barely 30 days old

Would Not Recommend

Water đź’¦ s leaking onto my hardwood floor and the best they can tell me is to unplug for 24-48 hours to defrost and see if this fixes it. $1000 and 30 days later, this is unacceptable.

September 14, 2026
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Response from LG Digital Customer Care

Hi, Julie. Thank you for sharing your review regarding the LG Refrigerator (LRTLS2403S). We understand water leaking onto hardwood floors poses a ser... Read More

LG Digital Customer CareSeptember 17, 2026

LG

A great refrigerator!

Would Recommend

This refrigerator is just what we needed. We can put so many more items in both the freezer and refrigerator and it keeps everything fresh.

September 12, 2026
Verified Purchaser
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Lots of room

Would Recommend

Very pleased

September 6, 2026
Verified Purchaser
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Great Refrigerator!

I bought this refrigerator for our new home. We were fatigued with the French style and freezer-on-bottom styles not having enough freezer space. We are happy with the quality ans capacity of this product.

September 6, 2026
Verified Purchaser
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Horrible installation, my third one from Lowes

Would Not Recommend

Refused to install ice maker. Did not speak a word of English. Was not in a company truck or have any company ID. So I have a half installed refrigerator, waited all day for them to show up. Now I have to take a SECOND day OFF OF WORK to wait around all day. FOR AN ICE MAKER! Seriously? I had a horrible floor installation from Lowe's, now this, won't be purchasing from y'all again.

September 5, 2026
Verified PurchaserVerified Pro
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Response from LG Digital Customer Care

Hi, Ben. Thank you for sharing your experience regarding your LG Refrigerator (LRTLS2403S) delivery and ice maker installation. We understand the imp... Read More

LG Digital Customer CareSeptember 8, 2026

LG

Bad Refrigerator

We purchased the new refrigerator and about 7 days after we had it the thing started leaking water. An LG certified repair person came and inspected it. The unit was defective and had to be replaced. It apparently had a crack of some kind inside it that could not be repaired. Not a good experience.

August 31, 2026

From lg.com

Response from LG

Hello, Murray. We appreciate you sharing your rating and feedback regarding your LG LRTLS2403S Refrigerator. We value your experience with our product... Read More

LGSeptember 5, 2026

Would Not Recommend

i hate this refrigerator. Info on Lowes website is wrong. Loews employee lied to me. Conversation with mfgr not helpful. Will not purchase appliances from Lowes again. Installer damaged my wall by pushing refrigerator too far back, I am elderly and cannot move the refrigerator away from the wall.

August 30, 2026
Verified Purchaser
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Response from LG Digital Customer Care

Hi, Kath. Thank you for sharing your review regarding your LG Refrigerator (LRTLS2403S). We understand the importance of clear product specifications... Read More

LG Digital Customer CareSeptember 4, 2026

LG

Quality

I think the unit runs constantly and during some part of the cycle it is noisy, We save some of the part to the old fridge as this did not have a deli draw. The overall quality of the unit is what you pay for.

August 22, 2026
Verified Purchaser
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Response from LG Digital Customer Care

Hi Rolo. Thank you for sharing your experience with your LG Refrigerator (LRTLS2403S). We know how essential a reliable refrigerator is for keeping y... Read More

LG Digital Customer CareSeptember 2, 2026

LG

Would Not Recommend

I purchased the Refrigerator on July 31, 2006. Very disappointed with the service of Lowes, the delivery guys said they could not install it because there was copper tubing, which was attached to the old refrigerator that was going to be hauled away. They didn't even attempt to try., they left the refrigerator in my den, my biggest mistake. It was rescheduled to be installed again, a week later. I realized I didn't have the ice maker, which I suppose it was left on the delivery truck. Again...

August 19, 2026
Verified Purchaser
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Response from LG Digital Customer Care

Hi, there. Thank you for taking the time to share your feedback. While we see your 1-star rating for the LG Refrigerator (LRTLS2403S), it appears the... Read More

LG Digital Customer CareAugust 19, 2026

LG