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Standard-Depth 27.7-cu ft 36-in Wide French Door Refrigerator with Ice Maker ( Printproof Black Stainless Steel ) ENERGY STAR Certified

Ratings & Reviews for LG Standard-Depth 27.7-cu ft 36-in Wide French Door Refrigerator with Ice Maker ( Printproof Black Stainless Steel ) ENERGY STAR Certified

4.4
1850
Review
 4.4 out of 5
1851 Reviews


78% Recommend this product

Ratings may include incentivized customer reviews.

What Customers Are Saying

Customers overwhelmingly praise the spacious interior with French door and bottom freezer design, noting significantly more storage than previous models. The ice maker and water dispenser are frequently commended for consistent performance and reliability. Many appreciate the sleek, modern aesthetic and thoughtful layout. However, some reviewers report recurring mechanical failures with the ice maker and compressor, requiring multiple service visits and extended repair delays. Despite these concerns, most customers find the overall value and functionality highly satisfactory.

Customer review summary generated by AI, including incentivized reviews.
1851 Customer Reviews

LG fridge Life is no good with this LG

Would Not Recommend

I had to return first one delivered and now the second one has a leak in the bottom drawer. I have called 10 times this morning to get someone on the phone. They just answer and say hold for the past 30 minutes.

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Response from LG Digital Customer Care

Hi, there. Thank you for sharing your experience with the LG Refrigerator (LRFS28XBS). We understand the importance of having your unit freezer drawe...

LG Digital Customer CareSeptember 9, 2026

LG

LOTS of room and compartments. Door beeps if left

Still new to us but like it so far. The only negative is the ice is only made at the top where ice and water are and it is not a lot of ice. I try to dump it and store in compartment in freezer for when I need more than it’s proving.

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LG Refrigerator

We bought the LG refrigerator and absolutely love it! I highly recommend it.

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LG makes a very good, reliable product,

Would Recommend

Purchased this LG Refrigerator to replace similar refrigerator that was over 16 years old. First, Sales person at the Lowe's location in Porters Neck, (Wilmington NC was very, very knowledgeable about the product , (and being a appliance store owner in Tennessee for years) was very surprised of her knowledge and friendliness. She answered every single question that I asked, (mostly just testing her knowledge), and she did it all. Even arranged following day delivery as I was without refrigera...

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Fly fridge

Third one I’ve had. All are still going strong. 7 years 5 years and this one. Built like a tank!

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Pleased so far

Would Recommend

We had this refrigerator delivered about a week ago to replace a similar whirlpool model that had died after about 15 years. So far we are very pleased. It has a ton of usable space and a well designed ice maker that doesn't take up any shelf space. Aesthetically it looks nice. No issues with Lowe's delivery and installation, and we were able to get benefit of sale when the price dropped a few days after our purchase. Only minor nit is that the inside could be brighter.

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Unbeatable value for the price!

Would Recommend

Very happy with my purchase ! Can't beat the sale price & fridge has tons of shelf space & smart placement of door storage.

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Improved design and materials over last LG

seems much improved from the last one we bought. stouter shelves and bins. Layout inside refrigerator seems to be more flexible and spacious than our last LG. The outside ice and water dispenser is also improved with its height and tray.

August 31, 2026

From lg.com

Response from LG Digital Care Team

Hey there! Thanks for the great note. Always wonderful hearing your refrigerator’s updated design and sturdier interior are giving you the flexible sp...

LG Digital Care TeamSeptember 5, 2026

Great fridge

This refrigerator has so much room! So spacious. Cools well. The water and ice dispenser are excellent

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Scratch at the body of the refrigerator

Would Recommend

There is a scratch at the front door side of the refrigerator. Please advise.

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Response from LG Digital Customer Care

Hi, Basu. Thank you for sharing your review regarding your LG Refrigerator (LRFS28XBS).

We understand the importance of keeping your appl...

LG Digital Customer CareSeptember 3, 2026

LG

Water filter issues

Love the size and design of the fridge. Holds so much more than my previous side by side!

August 28, 2026

From lg.com

Response from LG

Hi, Reno. Thank you for taking the time to share your review regarding your LG LRFS28XBS Refrigerator. We are thrilled to hear that you are enjoying t...

LGSeptember 4, 2026

Love the looks and durability

We just bought this side by side with ice and water maker we love all LG products we own two homes and have both side by sides as well as one gas and one electric stove LG is the best

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Water Taste Bad

The water taste horrible we have dumped water multiple times went to Lowes and they were no help said to call LG! Just had it delivered last Thursday.

August 26, 2026
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Response from LG Digital Customer Care

Hi, Mayra. Thank you for sharing your experience regarding the LG Refrigerator (LRFS28XBD). We understand how important clean, fresh-tasting water is...

LG Digital Customer CareSeptember 1, 2026

LG

Would Not Recommend

we have had this new refrigerator since 8/21/2026/. No ice, ever. LG says they have no repairman in the area and will have to get someone in area to accept repair order. So far, nothing. I would steer clear of LG products from now on.

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I bought this refrigerator 2 weeks ago. Very spacious. I love the stainless steel color.

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